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Customer Service Assistant

Location:
Miami, FL
Posted:
January 23, 2019

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Resume:

JEANNE BERMUDEZ

**** ******** **** * *******, FL 33321 · 305-***-****

ac79ys@r.postjobfree.com

M.S. Graduate chemist seeking employment. Focused and skilled chemist with a wide and deep knowledge in chemistry. Adept at explaining complex concepts to a variety of audiences.

EXPERIENCE

JANUARY 2010 – MAY 2017

MATH AND SCIENCE TUTOR, SELF-EMPLOYED

Successfully operated my own tutoring company by managing and providing curriculum, appointments, customer service, and effectively teaching difficult subjects.

SEPTEMBER 2013 – MAY 2014

RESEARCH ASSISTANT, FLORIDA ATLANTIC UNIVERSITY

Researching characteristics of Indoleamine 2,3-dioxygenase and mechanisms of Cell Penetrating Peptides. Acquiring basic laboratory knowledge and techniques.

JANUARY 2015 - 2017

TECH SUPPORT, PHYSICIAN TECH PARTNERS

Assisting patients and hospitals with medical records, operating EPIC systems, and general tech support.

AUGUST 2014 – DECEMEBER 2018

RESEARCH ASSISTANT, FLORIDA ATLANTIC UNIVERSITY

Managing and executing my own research project. Performing graduate-level research pertaining to characteristics of algae, chemotaxonomy, water chemistry, and analytical chemistry. Mastering Laboratory knowledge and instrumentation.

AUGUST 2014 – DECEMEBER 2018

TEACHING ASSISTANT/RESEARCHER, FLORIDA ATLANTIC UNIVERSITY

Teaching college level classes with a creative lesson plan, coordinated materials, conducted lab sessions, and graded lab reports.

EDUCATION

MAY 2014

B.S. BIOCHEMISTRY, florida atlantic university

GPA: 3.774

Awards: S.E.C.M.E Scholarship and Florida Medallion Scholarship

FALL 2018

M.S. CHEMISTRY, florida atlantic university

GPA: 3.437

KNOWLEDGE AND SKILLS

LABORATORY

Spectroscopy (IR, UV-VIS, NMR, Raman)

High-Performance Liquid Chromatography (HPLC)

Mass Spectrometry

Growth and maintenance of cells

Development of standards and experimental design

Fluorescent Instrumentation

Database management

Proficient with MATLAB, Microsoft Word, Excel, and PowerPoint

Preparations of reports and scientific papers

Basic Lab Skills (preparation of solutions, titrations, etc.)

LANGUAGE

English

Spanish

VOLUNTEER EXPERIENCE

SPRING 2015

DEPARTMENT OF GEOLOGY, florida atlantic university

Collect field material for research in the Everglades, assisted with equipment, re-install micro-climate and flux stations.

FALL 2017

SCIENCE OLYMPIAD, florida atlantic university

Organized science Olympiad event for middle and high schools located in Palm Beach County. Graded and coordinated class assignments for event competitions.

REFERENCES

DR. WILLIAM LOUDA florida atlantic university

pi/instructor

561-***-****

BOBBY DUERSCH florida atlantic university

colleague

435-***-****



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