Customer Service Management

Roberto Salas

**** ********* ***** ****** ***** 832-***-**** **********@*****.***

Skills

I am a quick learner, a great team player, have good time management skills, I am energetic, I have initiative, capable of multitasking, I have good communication skills, and I am able to work in fast paced environments. Experience in cashiering, good money handler. Education

Lonestar University, University Park

I graduated High School in 2017 and am now attending college. How I Would Help

I have a positive attitude, have good communication skills, I am able to go the extra mile and complete any task effectively and efficiently. I can work in teams vey well but am also responsible enough to take on any task head on alone. I am a bilingual speaker, speaking english and spanish which would be helpful in such a diverse city as Houston. I have good time management skills, so I will always be there in time when I am needed. I am always happy to help with any task and problem that has to be taken care of at the workplace, and I am able to do more than what is asked for. I am able to lift heavy, and my experience with customers and interacting with them one on one will help make the customers feel comfortable and at ease, and I will help them with any problems they have.

Experience

Zoe’s Kitchen at Vintage Park: Bussing and cashier My experience in a restaurant such as Zoe’s Kitchen has helped me develop my multitasking skills, due to the many responsibilities such as being a cashier, food runner, bussing tables, and overall cleaning and upkeeping the customers area and register area, including many other small but important responsibilities. It also helped me develop my customer service, since it required direct contact with customers and initiating small talk with the customers to make them feel at home and giving them the best experience, which would cause a regular relationship, making many customers come back.

Sams Club Grocery associate

Responsibilities

Stocker

Zoning

Area maintenance

Member service

This job helped me develop my multi tasking skills and helped me learn to work on them effectively and efficiently. It also showcased my work ethic of helping others when needed, even if it didn’t apply to my certain duties.