Office Assistant / Customer Service
Resume:
MG
OBJECTIVE
Hard worker with outstanding time
management and prioritization skills.
Adept at managing heavy workloads
and meeting rush deadlines. Seeking a
position that utilizes my collegiate and
workforce experiences. Able to
contribute new ideas and positive,
hard-working attitude.
EDUCATION
Bowie State University
May 2017
Bachelor of Science
Visual Communications and Digital
Media Arts
Concentration: Advertising Design
SKILLS
o Clerical Knowledge
o Answer multi-line phone
o Proficient with multi-use printer
o Proficient with Microsoft Office Suite
o Proficient with Mac and Windows
platforms
o Adobe Photoshop proficient
o Adobe Illustrator proficient
o Adobe Indesign Proficient
o Working knowledge of Adobe
Dreamweaver (HTML/CSS)
o Substantial knowledge of social
networking platforms
**********@*****.*** 443-***-****
EXPERIENCE
SUBSTITUTE TEACHER•BALTIMORE COUNTY PUBLIC SCHOOLS FEBRUARY 2018 - CURRENT
o Implemented prepared lesson plans in established classrooms for all subjects
o Facilitated group sessions and provided one-on-one support o Offered constructive feedback to minors regarding specific actions, behaviors and words
o Utilized technology to enhance student education and grasp of materials through educational websites
SALES ASSOCIATE/CASHIER•BATH & BODY WORKS
MAY 2015 - CURRENT
o Interacted with customers and resolved customer complaints in a friendly, service-oriented manner
o Handled all customer relations issues in a gracious manner and in accordance with company policies
o Answered customer telephone calls promptly and in an appropriate manner
o Greeted customers in a timely fashion while quickly determining their needs
o Recommended merchandise to customers based on their needs and preferences
o Completed purchases with cash, credit and debit payment methods o Provided expert product and service information
GRAPHIC DESIGN INTERN•CASEY RENAE DESIGN AGENCY (CRDA) MAY 2017 - JULY 2017
o Assisted with building brands
o Designed for select clients
o Created flyers and programs for small businesses, shows and events using Adobe software
o Created ebook/guides for small businesses
GRAPHIC DESIGN INTERN•OFFICE OF DELEGATE CORY MCCRAY NOVEMBER 2016 - APRIL 2017
o Designed all graphics for Delegate McCray
o Designed 20 to 25 images displayed on website and social media outlets using Adobe software for House Bill and Apprenticeship Week notification
o Designed a booklet/newsletter ad
MYKELE GAINEY
HTTPS://WWW.LINKEDIN.COM/IN/MYKELE-GAINEY
HTTPS://MRGAINEY.MYPORTFOLIO.COM
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