Engineer Manager
Resume:
Porfirio (PJ) Romero
Lewisville, TX 408-***-**** ********@*******.*** https://www.linkedin.com/in/pjromero/
Experienced Senior IT Infrastructure Engineer
Results-driven and motivated Information Technology Leader with extensive experience providing systems engineering in support of mission-critical systems and information for clients in multiple industries.
Applies strong attention to detail and efficient multi-tasking abilities to excel in time-critical environments, meeting all standards for quality and productivity.
Serves as an integral member of dynamic technical teams, communicating in a clear and concise manner verbally and in writing via summaries, reports, and other documents.
CORE PROFICIENCIES
Systems Engineering
Virtualization
Infrastructure Solutions
Active Directory
Project Management
DHCP/DNS Services
Information Security
Wireless Connectivity
Technical Support
Cost Containment
Risk Management
Backup and Recovery
PROFESSIONAL EXPERIENCE
PRINCIPAL IT ENGINEER Turnitin, Oakland, CA 2015 to Present
Fulfills a critical role executing a broad variety of IT engineering responsibilities at this provider of a commercial, Internet-based plagiarism detection service.
Credited with immediately resolving replication and authentication errors by properly configuring Active Directory to sync in accordance with network design.
Resolved DNS resolution issues by leading the global implementation of DHCP and DNS services using Microsoft Windows 2012.
Transitioned legacy servers to virtual machines, building a VMware cluster using repurposed hardware and FreeNAS; along these same lines, developed a proposal, secured approval, and implemented a migration of corporate infrastructure to virtual environments using Nutanix hyper-converged infrastructure appliances and software-defined storage.
Developed global infrastructure monitoring solutions that provided greater insight and transparency to the team.
Achieved an additional layer of network security by implementing 802.1x authentication for the corporate office which also ensured a seamless transition for users during an office move. Additionally, implemented self-service guest wireless support.
SENIOR SOLUTION ENGINEER KIS, Fremont, CA 2013 to 2015
Excelled in a series of engagements with clients of this provider of IT support and services, ranging from SMB organizations to major enterprise corporations.
Successfully investigated and resolved technical issues impacting hardware, software, and networking capabilities; led root cause analysis and implemented remediation.
Bolstered the information security of client infrastructure, identifying vulnerabilities and recommending mitigation and corrective actions.
Key projects included the migration of 150 clients from Windows XP to Windows 7 within a 90-day timeframe, as well as the transition of 25 servers to a virtual environment using VMware and Nutanix that lowered power and cooling footprint by 75%.
SOLUTIONS ENGINEER Helixstorm, Temecula, CA 2013 to 2013
Served as a trusted advisor and subject matter expert, providing technical consulting and guidance to clients of this leading provider of IT support and managed services for Temecula Valley and Riverside businesses.
Fostered the development of a new base of clients in Northern California, driving substantial gains in revenue.
Assumed a lead role addressing and resolving support issues of all sizes and complexities, while examining client infrastructure for potential risks.
Developed statements of work for the benefit of the sales team.
INFRASTRUCTURE SPECIALIST IBM Corporation, San Jose, CA 2011 to 2013
Investigated and resolved issues in hardware and virtual infrastructure configuration on behalf of this Fortune 50 enterprise corporation.
Maximized the operations of the data center by addressing internal issues, documenting root causes, and presenting paths to resolution to management.
Achieved advanced levels of proficiency in the diagnosis of hardware, software, networking, and system issues.
IT MANAGER PSS Systems (Acquired by IBM Corporation), Mountain View, CA 2010 to 2011
Administered IT systems, processes, policies, and procedures at this information management software company.
Led the design of a roadmap to consolidate 100 physical machines into two high-performance servers with direct attached storage, which was implemented after the acquisition of the company by IBM.
Fully documented backup and recovery plans to safeguard mission-critical applications and data.
Ensured well-defined, logical, and secure directory structures and proper file naming through the installation and configuration of web server hardware and software.
Monitored systems and networks for evidence of intrusion or denial of service attacks, elevating indications of security breaches to the appropriate stakeholders.
EARLY CAREER
IT Manager, Dell, Sunnyvale, CA 2007-2010
IT Manager, ZING (Acquired by Dell), Mountain View, CA 2006-2007
IT Manager, Vivecon, Mountain View, CA 2004-2006
System Administrator III, Roxio/Napster, Mountain View, CA 2002-2004
Technical Analyst III, Compaq (Acquired by Hewlett Packard), Cupertino, CA 2000-2001
EDUCATION & PROFESSIONAL CERTIFICATIONS
Windows NT Network Administration
De Anza College
Graduate, Television and Video Production
National Broadcasting School
CompTIA A+ Certification
CompTIA Server+ Certification
CWTS
AWS Cloud Practitioner
VMWare Certifications (VSP 5, VSTP 5, VCP5-DCV, VCP6-DCV, VCP6.5-DCV)
Microsoft Certified Professional, Windows XP
Microsoft Certified Professional, Windows 2012
Microsoft Certified Professional, Hyper-V and System Center
TECHNICAL PROFICIENCIES
VIRTUALIZATION: VMware 3.5 – 6.x, Hyper-V 2008-2016, Acropolis, KVM, and Citrix
VDI SOLUTIONS: VMware Horizon View, Microsoft 2012, PanoLogic, VDI in a Box
SECURITY: Sophos antivirus, TrendMicro antivirus, Symantec antivirus, IDS/IPS, SSL certificate configuration and management, NGFW: Fortinet, Palo Alto Networks, SonicWALL, Sophos and Barracuda firewalls, File Vault, and Bitlocker; JAMF, SCCM
SERVER HARDWARE: Nutanix, Dell, HP, HP Blades, Lenovo, and Super Micro
STORAGE: EqualLogic, HP NAS, Free NAS, VMware VSAN, SolidFire, Tegile, and Nimble
CLOUD APPLICATIONS: Okta, G Suite (formerly Google Apps), Office 365, Slack, Smartsheet, Jira, Confluence, ZOOM, AWS, AZURE and Wiline (Cloud PBX), RingCentral
WIRELESS SOLUTIONS: WPA2 Personal/Enterprise, 802.1x Authentication, 802.11 b/g/a/n/AC, guest network access.
WIRELESS VENDORS: Aerohive, Cisco Meraki, Rukus, and Fortinet
NETWORK MONITORING: Wireshark/TCPView packet analysis, Solar Winds, PRTG, Nagios,
OPERATING SYSTEMS: Windows XP, Vista, 7, 8,10; Windows Server 2003, 2008, 2012, 2016; Linux including CentOS, Ubuntu, Suse, and Red Hat; Apple OSX
MICROSOFT SOLUTIONS: Active Directory, DNS, DHCP, Radius, WDS, WSUS, Group Policy, SCCVMM, DFS, NAP, Remote Desktop Services, Active Directory Certificate Services and Bitlocker
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