Customer Service Pharmacy

MITALBEN DHAMELIYA

*** ************ **** **, *******, AB T3J 4L5

E-mail: **************.**@*****.*** Phone: 403-***-****

CAREER OBJECTIVE

Seeking a position as a Pharmacist within an organization that is committed to upholding the highest standards of quality patient care and cooperative work environment.

PROFESSIONAL SKILLS

Certified in Injection as well as CPR and Emergency First Aid

Highly knowledgeable with special skills in compounding and compliant with all legislation, established standards, policies and procedure

Excellent communication skills with patient and healthcare professionals

Excellent documentation and reading skills

Manage drug inventory levels, ordering medications and supplies for regular tasks, verifying deliveries against purchase orders, and resolving any discrepancies

Extensive knowledge of brand and generic medications, in compliance with pharmacy laws

Strong customer service oriented

Ability to multi task effectively

Efficient in performing medication reviews and follow ups

Sound Knowledge of Insurance billing

Ability to use Pharmacy related computer software like Health watch and kroll

Experience in preparing and dispensing medications, assessing clinical status of patient

EDUCATION

Injection, CPR and Emergency First Aid Certified August 2018

PEBC Qualifying Examination Part-II May 2018

PEBC Qualifying Examination Part-I May 2017

PEBC Evaluating Examination January 2017

Bachelor Degree in Pharmacy 2008- 2012

SNDT Women’s university, Mumbai, India

PROFESSIONAL EXPERIENCE

Intern Pharmacist June 2018- Nov 2018

Shoppers Drug Mart # 359 # 350

Prepare and dispense drug orders per physician request according to established policies, procedures and protocols

Prescription processing using Health Watch computer system

Verifying blister packs and filled medications with the prescriptions and stock bottles

Dispenses medications by compounding, packaging, and labeling pharmaceuticals

Counselling and dispensing devices including Blood pressure meter, Glucose meter, Asthma devices, Insulin pen etc.

Clinical services including CACP,SMMA,SMMA SMOKING, SMMA DIABETES INITIATIVE, medication review, follow up, injection and Rx adaptation

Provides pharmacological information by answering questions and requests of health care professionals, counseling patients on drug therapies

Complies with provincial and federal drug laws as regulated by the provincial board of pharmacy

Maintains safe and clean working environment by complying with procedures, rules, and regulations

Experience in dispensing Methadone prescriptions

Pharmacy Assistant (Volunteer)

Pharmacy Plus, Calgary, AB ( June 2016-Sept 2016)

West End Pharmacy,Calgary,AB ( Dec 2018- Jan2019)

Assist in the daily processing of medication orders

Type and fix labels on medication box

Filled prescriptions under direct supervision of licensed pharmacists

Performed basic housekeeping work

Stock medications on shelves and in the warehouse

Maintain adequate stock of medications and generate requisition in a timely manner

Assist with administrative duties and medication delivery

REFERECES

Available upon request

Contact this candidate