Operations Officer, detail oriented, time management, written and oral

Summary of Qualifications

Twenty four (**) of years of experience in the financial sector

Completion of Canadian Securities Course (2016)

Detail oriented in executing accurate bank’s investment transactions and reports preparation for management

Effective communication and written skills and the ability to handle challenges encountered in a fast paced environment

Excellent time management skills and customer focused with services provided to both internal and external customers of the bank

Proficient in Microsoft Office – Excel, Outlook and Word

Knowledge of Oracle database system for report generation

Knowledge of Wall Street Treasury Management Software for entering and settling treasury related transactions and data retrieval

Knowledge of Bloomberg platform for analysis in monthly reports preparation

Strong analytical and interpersonal skills.

Relevant Education

Financial Planning Post Graduate Certificate April 2017

Centennial College – Toronto, Ontario

Certificate in Canadian Securities Course March 2016

Canadian Securities Institute – Toronto, ON

Professional Experience

TD Bank

Wealth Operations Officer – Level I & II(Contract) Feb 2018 –Present

Timely and accurate deposit of funds received from other financial institutions to retail clients registered products accounts.

Maintain sufficient audit trails for all transactions processed.

Timely and accurate processing of relevant transactions that encompass both financial and non financial activities

Prioritize and manage own workload to meet Service Level Agreements (SLA) requirements for service and productively

Ensure documentation prepared/completed is accurate and properly reflects client/business intentions and is consistent with

relevant rules/regulations

Escalate processing issues where necessary to ensure a high level of service is maintained

Adhere to Service Level Agreements (SLA) and internal service delivery standards

Follow firm and industry regulations and operating practices in completing and recording transactions for either the firm or clients

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment

Wealth Operations Officer – Level II (Contract) Jan 2018 – Feb 2018

Review and sign off personal new account applications submitted through the Wealth Client Onboarding (WCO) system for Direct Investing clients

Work closely with partners in Wealth and TD Canada Trust to ensure that all accounts are reviewed and opened in a timely manner

Demonstrate clear understanding of business and regulatory requirements to partners and provide available options for resolution

Work within a team and business partners to achieve common goals and objectives, contribute to a positive team environment

Contribute to the overall productivity of the team by maximizing individual efficiency, productivity, availability and flexibility

TD Bank Nov 14, 2017 –Dec 15, 2017

File Clerk – Special Project (contract)

Review files and organize good files from bad files

Box good files in preparation for archiving

Hudson Bay Company Oct 09, 2017 – Nov 10, 2017

Merchandise Movement Team Associate (Seasonal)

Transport, hang, tag, ticket, and sensor merchandise as needed

Make space for merchandise as needed by moving old merchandise

Ensure stockrooms are kept clean, organized and safe

National Commercial Bank – Group Treasury 2000 - 2016

Investment Officer

Oversaw liquidity for the bank’s accounts (local and foreign currency) maintained with the Central Bank

Supervised liquidity across the bank’s twenty one (21) correspondent accounts held in CAD, USD, GBP, EUR, CHF and JPY

Managed the Bank’s Investment Portfolio( approximately CAD$92B) in line with the division’s strategic objectives

Assisted in the bank’s annual budgeting process that involved the projection of interest rates, assets and liabilities growth in net

interest margin

Assisted in the preparation of the Bank’s Funding Plan that detailed the activities /strategies to be undertaken to achieve the net

interest margin

Priced, bought and sold financial securities denominated in JA$, USD, GBP & CAD in line with the bank’s investment policy

Developed and maintained new business relationships with customers and key personnel in other financial institutions

Prepared monthly divisional reports to the Asset and Liability Committee (ALCO)

Conducted market interest rate surveys and forecasted interest rate trends aided by Bloomberg platform

Managed Division’s transfer pricing mechanism by constructing yield curve for the bank’s customer facing unit

Other Education

Chartered Certified Accountants (Affiliate) December 2008

Association of Chartered Certified Accountants – London, United Kingdom

Certificate in Jamaican Securities Course May 2005

Jamaica Stock Exchange

Accounting Technician June 2003

Association of Accounting Technicians – London, United Kingdom

Associations and Awards

Association of Chartered Accountants (Affiliate) - Glasgow, United Kingdom 2008

Association of Accounting Technicians - London, United Kingdom 2003

Top Achiever – Service and Support Award – National Commercial Bank (Treasury Division) 2014/2015

Community Involvement

Charity Member – Reddie’s Place of Safety for Children 2006-2016

oPresented children with gifts and food during the Christmas season

oParticipated in voluntary work including painting sections of the residence

oContributed to the purchase of food items on a quarterly basis

Spelling Bee of Canada – Launch of the French Spelling Bee October 2016

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