Manager Customer Service
Resume:
Miraña, Andy A.
E-mail:**********@**********.***
Mobile No: +974********
Address:Bldg 85, Bin Omran
Doha, Qatar
PERSONAL DATA
Date of Birth : 29 November 1981
Gender : Male
Nationality : Filipino
Passport No : EC3924611
EMPLOYMENT HISTORY
Position Title : FRANCHISE VM INCHARGE
Company Name : Armada Retail Concept
Al Jazeera Tower 28th Floor, West Bay
Doha, Qatar
P.O. Box 200602
Duration : June 7, 2016 to present
Store / Brands : CORTEFIEL, PEDRO DEL HIERO, BY MALENE BIRGER (BMB), IPEKYOL, NU, TWIST, MACHKA, BAQA AND NUCTURNE
Work Description :
Primary responsible in terms of administrative and functions of all Franchise Visual Merchandiser.
Responsible for all the records and documentation of Franchise VM such as attendance, evaluation, and recommendations.
Responsible for the coordination with brands point persons in Kuwait (main office) all concerns of franchise stores in the areas of visual merchandising.
Serves as a line of communication with Area Managers, Team Leaders, Store In charge and Warehouse Manager.
Monitor the display movement schedule of all franchise stores.
Perform regular visit to all franchise branches for checking and hands-on merchandise display.
Checks and monitors the display in the branch and make sure that display standards are being followed and implemented.
Checks and conduct inventory on the fixtures/graphics/tactical enhancers/collaterals in the branches if it is in good conditions.
Conduct launching of new collection based on current seasons and ensures consistency of display directives.
Responsible for the display of newly-open franchise stores.
Installations of window and focal display of all franchise stores based on the season.
Manages the storage and inventory of all VM related fixtures, signage, graphics and similar merchandise.
Responsible for the POS requisition and allocations Position Title : VISUAL DISPLAY OFFICER
Company Name : SM Retail, Inc. (Ladies Fashion Management Corporation) SM Corporate Offices, J.W. Diokno Blvd., Mall of Asia Complex Pasay, 1300, Philippines
Duration : March 18, 2014 to April 3, 2016
Work Description :
Conducts regular visit to all branches for ocular inspection and hands-on merchandise display.
Checks and monitors the display in the branch and make sure that display standards are being followed and implemented.
Checks and conduct inventory on the fixtures/graphics/tactical enhancers/collaterals in the branches if it is in good conditions.
Assist in conducting training for all LFMC Operations Personnel regarding Visual Merchandising Standards.
Recommends new display strategies and improvements on the overall look of SM Woman.
Conduct launching of new collection for every 2nd and 4th week of the month that will serve as guidelines to ensure consistency of display directives.
Responsible for the display of newly-open, renovating and retro-fitting stores.
Ensures that Lobby and Banister display and collateral are met.
Assist in the development and installation of focal and window display.
Manages the storage and inventory of all VM related fixtures, signage, graphics and similar merchandise.
Position Title : VISUAL MERCHANDISING OFFICER
Company Name : J & C Lucky 99 Stores
747 Nicanor Padilla St. Manila, Philippines
Duration : August 1, 2013 to January 31, 2014
Work Description :
Conceptualize visual designs for all store
Oversee display of merchandise at stores to ensure pleasant shopping experience to the customers.
Execute guidelines for an effective process in relation to store displays.
Visit stores to check and execute the guidelines
Staff coaching in terms of merchandising.
Conduct trainings for the store manager and regular staff regarding visual merchandising.
Supports in buying department regarding new trends awareness. Position Title : VISUAL MERCHANDISER
Company Name : Al Bandar House for Trading Inc. (Splash) Kingdom of Saudi Arabia
Duration : May 17, 2011 – May 16, 2013
Work Description :
Primary responsible in updating window display and store merchandise inside the store with the current season guidelines.
Responsible in displaying of merchandise, proper fixture placement and good lay out to stimulate the customers to buy.
Execute and maintain the seasons merchandising update not only in the store base but also in the whole territory.
Responsible in store set up for store openings.
Coach staff in terms of merchandising aspects.
Store in charge if needed.
Position Title : STORE MANAGER
Company Name : Blues Brothers Inc.
SFDM, Quezon City, Philippines
Duration : August 2007- April 2011
Work Description :
Responsible for monitoring and ensuring the smooth, orderly and proper flow of operations in the store, especially in the areas of :
Customer Service Activities
Inventory and Stock Keeping Activities
Reporting and Documentation Activities
Managing the Store Employees
Branch Administration Activities
Cashiering and Cash Handling Activities
Visual Merchandising Activities
Sale Events
Position Title : STOCKMAN
Company Name : Suyen Corporation (Bench)
Ali Mall, Araneta Center, Cubao, Philippines
Duration : April 11, 2005 – July 27, 2005
Work Description :
Responsible in monitoring and controlling the inventory of all items in outlet.
Ensure that all stocks are accounted for and sufficient, all records are complete, accurate and intact.
Maintain the cleanliness of the stockroom
Serve as store in charge if needed
QUALIFICATION
Qualification : Bachelor’s /College Degree
Field of Study : Bachelors of Science in Business Administration Major : Banking and Finance
Institute/University : Partido State University, Main Campus Goa, Camarines Sur, Philippines, 4422
Graduated : 2003
Qualification : High School Diploma
Institute/University : Partido State College, Philippines Graduated : 1999
SKILLS
Visual Merchandising / Props and Mannequin Display / Mannequin Styling/ Store Window Installation/ Store Lay-out/ Store Management / Store Opening / Clerical
LANGUAGES
o Basic Arabic/ English / Filipino / Local Dialect Bicol REFERENCES
Name : Jonel Factor
Telephone : +974********
Position : Incharge Visual Merchandiser (Riva Kids) Company : Armada Retail Concept
Name : Trojan Christopher Mayuga
Telephone : +974********
Position : Visual Merchandiser
Company : Armada Retail Concept
Contact this candidate