Registered Nurse Customer Service

Sonia H. Medina Lopes, FNP-C, RN

**** ****** ******* ***. *******, FL 32824 407-***-**** *********@*****.***

Profile

Compassionate nursing professional with 15+ years of experience in performing in hospital, clinical, and medical office settings. Exhibit superior communications skills while collaborating with a diverse range of staff, patients, and other medical providers. Previously recognized as Florida Hospital’s “Model of Excellence Employee.” Expertise includes:

*Primary Care

*Patient Assessments

*Scheduling & Planning

*Preventive Measures

*Triage Management

*Patient Education

*Records Documentation

*Policy Compliance

*Customer Service

*Patient Follow-Ups

*Medication Administration

*Team Collaboration

Education

Florida Southern College

Master of Science in Nursing (2018) • Bachelor of Science in Nursing (2014)

Valencia Community College

Associate of Science in Nursing (2003)

Certifications

Registered Nurse (RN #9212128), 2004-Present

BLS and ACLS Instructor, 2015-Present

Family Nurse Practitioner (FNP-C), 2018-Present

Experience

Orlando VA Medical Center - Lake Baldwin

RN Care Manager - Primary Care 2014-Present

Code Triage Coordinator 2014-2016

Initiated and documented treatment plans for patients.

Educated patients and families on specific treatments, options, and medications.

Handled clinical triage based on severity of illnesses, injuries, and prognosis’.

Reviewed daily schedules and delegated tasks to LPNs.

Provided assistance with preventive healthcare efforts as well as ongoing disease processes such as COPD, Asthma, CHF, Chronic Renal Failure, HTN, and DM.

Florida Hospital Orlando

RN / Relief Charge – Progressive Care Unit 2004-2014

Preceptor - Critical Care Internship Program (CINEP) 2004-2008

Delivered quality care to patients with chronic conditions and Nephrology, Hematology, Cardiology, Pulmonary, Physiological, and Psychological concerns.

Provided care to pre and post-surgical patients undergoing kidney, pancreas, and liver transplant surgeries.

Conducted ongoing evaluations and assessments of patients; documented patient conditions and records.

APRN Clinical Experience

Gastroenterology, Digestive, and Liver Center

July 2018 (13.5 Hours)

Primary Care, Acute Patient Care

May 2018 to June 2018 (111 Hours)

Dermatology, Manlio Dermatology

May 2018 (24 Hours)

Pulmonary Disease Specialist

May 2018 (35 Hours)

Women’s Health, Orlando VAMC

May 2018 (24 Hours)

Pediatric Medical Center, Ghazala Ahmed M.D.

January 2018 to March 2018 (161 Hours)

Primary Care, Premcare Family Medical Center

August 2017 to November 2017 (168 Hours)

Primary Care, Acute Patient Care

May 2017 to June 2017 (169 Hours)

Memberships

Code Triage Orlando VAMC (Veterans Administration Medical Center), 2014- Present

Central Florida Advanced Nursing Practice Council, 2017

Software / Technologies

eClinicalWorks • Cerner Computer Systems • Practice Fusion • Windows • Microsoft Office

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