Customer Service Office Assistant
Resume:
Rebekah Ling Cell: 403-***-****
Email: *************@*****.*** Home: 403-***-****
PROFILE
Basic equivalent to (GED) High School Diploma
Current First Aid Training in CPR/AED with Level C certification
More than two years’ of customer service experience
Adaptable to changing environment and organized
Excellent verbal and written communication skills
Intermediate knowledge of Microsoft Office skills including Excel, Word and PowerPoint
.
RELATED EXPERIENCE
Customer Service Representative (P/T) 2014-Present
Canadian Tire Gas Bar, Calgary, AB
Ring in customers’ orders in a prompt manner
Ensure gas pumps are operating safely by reporting pump leaks to supervisor
Ensure inventory through shift reports based on purchases ordered by customers
Stock merchandise based on the planogram instructions
Upsell product merchandise by offering discount together with their gas purchase
Operating cash register using the Point of Sale system and lottery machine
Process credit/debit card transactions
De-escalating stressful situations
Deck Aisle Sweeper (P/T) Seasonal July 2015
Calgary Stampede, Calgary, AB
Ensured cleanliness by reporting spills on site to the managing supervisor
Repetitive climbing, squatting, standing and hand gestures
Collaborated in a team environment
Ensured indoors and outdoors stands are clean.
Parks Facilities Sweeper (P/T) Seasonal June – July 2013
Calgary Stampede, Calgary, AB
Ensured cleanliness by reporting spills on site to the managing supervisor
Cleared garbage from bins, cleanliness of washrooms
Ensure that bins are replenished with new bags
Collaborated in a team environment
EDUCATION
Microsoft Office and Business Communication (12 weeks completion date: Dec 15, 2017) Calgary Immigrant Educational Society, Calgary, AB
Workplace Hazard Information Materials System 2017
AIX Safety.com
Standard First Aid – Level C CPR/AED 2017
St. John Ambulance, Calgary, AB
Academic Upgrading (Art Stream Certification) 2010-2011
Bow Valley College, Calgary, AB
VOLUNTEER
Food Bank volunteer 2018- present
The Mustard Seed Shelter, Calgary, AB
Client Receptionist 2016 - 2017
Bow West Community Resource Centre, Calgary, AB
Childminder 2016 – present
A local church in Calgary, AB
Group Support Facilitator (ESL Groups) 2016- present
Calgary Immigration Women's Association, Calgary, AB
Craft Maker for Arts and Crafts Market 2016- present
Calgary Immigration Women's Association, Calgary, AB
Administrative Assistant (Practicum Student) 2016
The New Gallery, Calgary AB
Greet visitors to the gallery by distributing brochures about the exhibition
Basic data entry and created document templates
Assist Office Manager with filing documents in an organized manner
Distribute newsletter to businesses around the vicinity
INTERESTS
Painting, drawing, reading, watching movies
Contact this candidate