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Manager Social Media

Chicago, Illinois, United States
January 19, 2019

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**** *. ******* ***., **** *

Chicago, IL *****

708-***-**** cell

Chanté Keyes


Prairie State College Chicago Heights, IL

Degree Obtained Associates in Arts

Currently pursuing Real Estate Agent State License Experience:

Market Place Mortgage Corp Lombard, IL

Senior Mortgage Processor June 2015-Sept 2018

*Processing pipeline of 40-50 loans monthly of Conventional, VA, FHA, New Construction, Jumbo, USDA loans & Reverse Mortgages as well as HomeReady, HomePossible, HomePath and FHA 203k loan products

*Submitting loans to various lenders and obtaining approvals via DU/DO, LP and GUS. Extensive knowledge of Fannie Mae and Freddie Mac Guidelines

*Auditing of files ensuring the file, Loan Estimates and TIL's are compliant for auditing by Banks & Real Estate and that all documentation meets the standards for State and Federal guidelines

*Issuance of Loan Estimates and Prelim Closing Disclosures

*Review of appraisal reports to ensure value and viable comps used to obtain value of property

*Verifying income and asset information through the IRS and Bank depositories

*Verifying accuracy of borrower information in Calyx Point and Encompass mortgage systems

*Ordering of title, appraisal, insurance, verification's of employment and deposits

*Knowledge of lending guidelines for Illinois, Indiana, Florida, California and Washington markets

*Work closely with title companies, realtors and attorneys to obtain documentation for closing Laramar Group Harwood Heights, IL

Leasing Specialist/Account Manager September 2014-June 2015

*Entered all traffic, updates and alerts in Yardi and Property Solutions

*Provided detailed telephone presentation to potential residents using the CallMax system

*Provided tours of apartment and community to potential residents for purpose of leasing apartments.

*Served 5 day notices and eviction letters as well as enforces property rules and regulations

*Conducted comparative surveys as requested to ensure competitive market pricing as well as conducts outreach marketing as needed via Craigslist and other social media avenues

*Screened rental applications and qualifies potential residents verifying employment and rental histories

*Prepared leases for qualified potential residents using Blue Moon Software

*Completed accounts receivables, rent roll and deposit accounting reports as well as quarterly budget reports

*Prepared daily move-in paperwork and key assignments for residents.

*Assisted residents with questions, maintenance requests payment of rent or other requests on a daily basis.

*Scheduled resident move-ins and move-outs

*Knowledge of and complies with all Federal and Local Fair Housing regulations and ordinances.

*Prepared and follows through with the Resident Contact Program as established by OES. Signature Landmark Real Estate Group Tinley Park, IL Managing Short Sale/ REO Processor March 2011-September 2014

*Created a database and process to ensure short sale is completed within a timely manner

*Assisted owners of foreclosed residential and commercial properties with sale or surrender

*Collected sensitive and private documentation, enter data via MLS & Equator processing systems

*Kept track of REO’s and maintenance of property via Property Preservation Companies

*Negotiated terms of sale with the current lender or servicer, review leasing agreements for transfer

*Scheduled meetings and act as liaison between realtors, attorneys, banks, buyer and seller

*Ordered title, complete property inspections and BPO’s as requested

*Researched property and tax liens to prepare property for sale, request condo questionnaire Fifth Third Bank via HKA Staffing Oak Lawn, IL

Mortgage Processor Feb 2009-Dec 2010

*Processed of Conventional, VA, USDA and FHA Loans

*Underwriting of DU Conventional files only for Illinois, Indiana and Florida marketplace

*Verified borrower employment and asset information

*Analyzed appraisal value ensuring comps are relevant & current

*Maintained a pipeline of 60-80 loans

*Reviewed all docs submitted to ensure accuracy and validity South Holland Mortgage Group South Holland, IL

Loan Processor & Office Manager May 2004-Feb 2009

*Processed of Conventional, VA, FHA, Residential and Commercial Loans

*Operation of Encompass, DO, DU and LP Systems

*Completion of audit to be submitted to Office of Banks & Real Estate

*Audited of files and documents, payroll, & performance of quality control

*Answered multiple phone lines and completion of broker packages & proposals

*Liaison between realtors, attorneys, title companies, borrowers and lender

*Ordered of title, appraisal and insurance, filing and typing memos Citibank Chicago, IL

Client Financial Analyst November 1996-April 2004

*Licensed Life & Health insurance agent, Series 6 & 73

*Assisted clients with opening checking, savings, certificate of deposits, mutual funds & term life insurance

*Participated in Bank at Work programs throughout the Chicago area

*Balanced general ledger accounts at end of business day and reconciled any discrepancies

*Participated in seminars to educate consumers on credit

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