SHIPRA MAHAJAN

Mobile: +91-987******* ~ E-Mail: ac78t7@r.postjobfree.com

! Dedicated professional with the accomplished capability to work independently & in team to successfully achieve organizational goals and objectives; targeting assignments in Project Management”

PROFESSIONAL ABRIDGEMENT

A dynamic professional with more than 5 years of experience in the areas of Project Management and Vendor management & Reporting,

Presently working with HCL Technologies, Noida as Associate Manager, scrum master in project Management team for coordinating /communication among technical teams.

4 years of total IT Industry Experience in Ticket Handling, Document Management, Asset Inventory Management, SAP, SLA Report generation, Resource Management, Project code Creation (WBS Creation, Role mapping) Quality Analyst, Governance Boards, Working with Reputed Pharma Project Novartis and British Telecom.

Experience includes working on Profit Improvement Plan.

Experience in resource Management, Operations and Logistic Management

Good Knowledge about Compliance activities, Distribution List Management

Strong foundation in CAPEX and Invoicing Management

Capable of learning new technologies and tools quickly.

Ability to work & gel in team oriented projects.

Strong presentation, team management skill. Possess an analytical & problem solving approach toward work.

Project Management Skills

Time Management- Experience in managing own time and the time of boss well-

Scrum Management-Hosting daily meeting to get hands-on update on project/linking of team activities/Creating release pan and release deadline/reducing risk in project to ensure it is met on time.

Planning Skills- planning skills to create administrative and office procedures,

Coordination- works with technical teams to ensure that task is fulfilled as requested.

Communication management-communication among technical team for getting task done.

invoices are paid and refunds or exchanges are processed.

MS Office-Good Knowledge of MS Office with Hands on experience

Completed Prince Foundation and Practioner course.

Hands on experience in communications with administrative and finance roles.

Participates in strategic planning and budgeting initiatives.

Cost benefit analysis, Strategic planning, Project management and planning, Supervision, Training.

Coordinating with the different stakeholders (internal & external) to keep in track of their activities

Following up with different teams till the closure of the requirements

Interacting with project/delivery team on regular basis to understand the requirements

Support sales in activities like billing collections, SOW management, customer research, manage specific named accounts and growing existing accounts

Complete ownership of the tasks assigned

Resource Management

Resource Assignation according to the requirement in Project.

CAREER CONTOUR

Wipro Limited

As Team Member 29-09-2012 to 30-May-2013

Highlights:

Worked in British Telecom Project which involved the Level 1 Support for all the account holders in British telecom. In this Support if the Customer is having some problem with the Account, Internet Services Non -Financial Amendments We have to provide the Level 1 Support and Solution for the problem with in a limited time stamp based on the priority.

Highlights:

Project: Linde Gas

The project deals with the maintenance to the existing Accounts which involve working on Service Requests. According to the service request made by the client we need to open new account and Provide access to users, Provide access to Particular file directory.

Responsibilities Taken: Coordinating with the Onsite coordinator for fault requirement /Creating account of new user /Giving access to authorized user/Deletion of account of non-User and removing of the User ID

Project: RDU 6 Delivery Management Office

It involves analysis of Delivery Health Index /Human Error reports. Monthly Confirmation of Sev1 Breaches /Penalties/compliances of all the projects.

Responsibilities Taken: Monthly collating of Doer checker implementation status, Human Error compliance.

Analysis of the RDU6 budget by constant follow ups for off boarded resources.

Project: Novartis Pharma

Understanding the quality management, logistics, MIS.

Studying and scaling up the Resourcing through resource Management.

Analysis of the Resource count in project by appropriately assigning resources in RAS.

Collaborating with the vendor and internal support teams and raising the Capex for procurement of assets and the services being delivered

Maintaining the asset inventory record and proactively planning for procurement of assets.

SPOC for collaborating with the client and support functions for facilitating travel and client visits.

Visa Readiness.

Creation of new Project code/ Mapping of roles /Creation of Work Breakdown structure.

EDUCATION

B. Tech (Information Technology), Delhi Institute of Technology and Management, 2012

HSC, CBSE, Bal Bharti Public School,2007, SSC, CBSE, Bal Bharti Public School, 2005

PROJECT MANAGEMENT CERTIFICATIONS

PRINCE FOUNDATION

PRINCE PRACTIONER

MS PROJECT Tool.

Planning for CAPM Course.

PERSONAL DETAILS

Contact Address : 73-E, Pocket -1, Mayur Vihar Phase 1, Delhi -110091

Date of Birth : 06TH Dec, 1989

Languages Known : English, Hindi

Project Management

Scrum Master

Coordination among technical team

Resource Management

Vendor management

Support sales activities like billing collections Customer Communication and Relationship Management

SOW Management

Cost Benefit Analysis

MS Office

Generating Reporting

ResRe

SQL

Tableau Developers

HCL Technology

As Associate Manager 05/06/2013, till date

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