Manager Engineer

Saleem Ullah Khan

Safat, Kuwait ******** **********@*******.***

linkedin.com/in/samsaleem/

Personal Details:

**-****-**** ****** ********* Married

CIO / IT Consultant / IT Director

Technically-minded and resourceful professional with 10+ years’ experience in managing IT infrastructure, providing IT solutions, and devising technical strategies. Highly skilled in delivering IT security, maintaining vendor relationship, overseeing multiple teams, and resolving complex technical issues associated with project functions. Knowledgeable and experienced in ISO 9001:2008, ISO 9001:2015, ISO 14001:2004, OHSAS 18001:2007 with successful implementation for Gulf Consult and Bank of Bahrain in Kuwait. Demonstrated ability to manage products and solutions based upon EMC, NetApp, IBM, HP, Symantec, Veritas, VMware, NVIDIA, Open Source, Linux, Aline Vault and Microsoft Systems. Introduce key technology solutions to meet the changing needs of clients, projects, and business environment.

Areas of Expertise

Strategic Planning & Analysis

IT Infrastructure Management

Project Planning & Execution

System Application & Integration

Policies & Procedures

Development

Vendor Relationship Building

Budgeting & Cost Control

Technical Documentation

Process Optimisation

Disaster Recovery & Business

Continuity

System Analysis & Design

Innovative IT Solutions

Enterprise Architecture

System Deployment

Team Leadership & Team

Management

Professional Experience

Various Organisations 2012 - Present

IT Specialist/Consultant

Streamline IT functions and implement best practices in line with projects scope, requirements, and objectives. Steer IT infrastructure project lifecycle, delivering to all specification parameters. Chair meetings with management and team members to discuss technical specifications, project progress reports, impeding issues, and corrective strategies for achievement of SLAs. Develop solutions for equipment installation, infrastructure deployment, cloud systems, software usage, and backbone implementation. Utilise excellent communication skills while negotiating with vendors as well as co-ordinate with internal teams to review existing policies and procedures. Structure processes and procedures to rectify gapes identified during meetings. Liaise and communicate with global vendors for new technological landscape.

Key Projects: Backup Solution Optimisation and Deployment Migration of Exchange to O365 IT Team and Department Structure Optimisation Datacentre and IT Infrastructure Improvement IT Policies and Procedures Employer Name: Alyasra Foods Position: IT Consultant Employment Period: Feb 2018 – Present

Enhanced operational efficiency of the business and optimise IT processes by delivering IT Solutions and controlling mechanism. Created IT policies and procedures to augment local and regional operations.

Planned, set-up, and migrated exchange to O365 cloud based solutions to facilitate regional expansions.

Analysed and assessed current status of projects and provided expert recommendation to fill gap. Key Project: First Time Implementation of QMS / IMS: ISO 9001:2008, ISO 9001:2015 Upgrade from IS 9001:2008, ISO 14001:2004, OHSAS 18001:2007, IT Governance Policies, Implementation for IT Departments Employer Name: Gulf Consult, Kuwait Position: Solutions Manager Employment Period: 2014 – 2017

Devised and employed quality management system and QMS based on ISO guidelines by fulfilling ISO requirements of department, defining objectives, and developing IT policies. Saleem Ullah Khan

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Rendered expert services as an auditor and adeptly performed internal and external audits, supporting other departments in implementation of QMS.

Ensured adequate management of all document required for QMS / IMS by developing central repository. Key Projects: Kuwait International Airport Terminal 2 Farwaniya Hospital Military Academy Kuwait Community College Jahra Kuwait Police Hospital Students Activities and Athletic Facilities for Kuwait University Special Needs Schools Complex – 3 Campuses First Ring Road – PH-2 Kuwait National Guard Headquarters Chest Diseases Hospital Kuwait Municipality Administration Building 2 (Al Shuhada) Employer Name: Gulf Consult, Kuwait Position: Solutions Manager Employment Period: 2012 – 2017

Managed organisational processes and systems that create, organise, and use information as well as monitored and updated website on regular basis.

Oversaw construction operations through video surveillance and recording on multiple projects. Improved IT infrastructure for site, including servers and required storage.

Prepared specifications for PIMS used on site and BoQ in co-ordination with external consultants and shortlisted products and technologies as per requirements. Key Projects: Disaster Recovery & Business Continuity Solution Security Policies Implementation Veritas DR Solution VDI Solution for BIM Users NetApp and EMC Based Solution for Data Sharing, DR, & Data Protection

Veritas bases Email Archiving Solution Complete Network Revamp IBM Blade Centre Based Solution IBM Tivoli TSM solution with Tape Libraries Management of Data Migration Datacentre Infrastructure Management Solution Virtualisation Solutions for Servers and VDI Security Solutions from Endpoint Security to Data Security

Secure Private and Managed Data Delivery Solution to Partners Managed Print Solutions for charge backs Employer Name: Gulf Consult, Kuwait Position: Solutions Manager Employment Period: 2012 – 2017

Evaluated technology landscape and determined appropriate solutions that provide benefit to business.

Conducted detailed research to analyse project requirement and studied different alternative solutions.

Significantly, reduced costs associated with business technical operations by reviewing OPEX and CAPEX.

Built and strengthened productive relationships with vendor to procure quality products associated with innovative solutions.

Utilised key skills and knowledge while preparing RFPs/RFQ solutions and organised TORs for Gulf Consults internal requirements of IT Solutions.

Key Projects: Implementation and review of IT Policies, Review and IT Governance Strategy Employer Name: Bank Of Bahrain – Kuwait Position: Freelance Employment Period: May – Aug 2017

Formulated and executed strategic plans to streamline IT functions and ensure adherence to defined policies and procedures in-accordance with BBK head office requirements.

Developed and introduced IT governance policy to ensure smooth running of functions. Key Projects: Jaber Al Ahmad Hospital, PIMS Ministry of Education New Head Quarter Data Centre for Gulf Consult Head Office IT Infrastructure support to Site Offices Network Management Desktop Support Employer Name: Gulf Consult, Kuwait Position: Systems Engineer Employment Period: 2009 – 2012

Defined scope of work and wrote specification for client projects by leveraging key expertise.

Supervised overall project functions and audited solution deployments to assure fulfilment of project specifications. Devised and implemented IT Strategy, BC and DR Strategy, storage and compute strategy.

Ensured seamless working across projects by conducting requirement analysis, comparative analysis solution design, and selecting best vendor for solution delivery.

Gathered required information of deployed solutions and documented to maintain proper record.

Led and directed various teams across multiple sites and offices to guarantee smooth running of functions. Saleem Ullah Khan

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Additional Experience

Systems Engineer, Gulf Consult, Kuwait

Key Projects: Jaber Al Ahmad Hospital, PIMS Ministry of Education New Head Quarter Data Center for Gulf Consult Head Office IT Infrastructure support to Site Offices Network Management Desktop Support IT Engineer, RS International, Kuwait

Key Projects: IKEA Kuwait – T&A Solution Multi-Trends – T&A Solution for Kuwait and other Gulf Branches Alghanim Industries – T&A Solution with Payroll Brikwood Group – T&A Solution Brikwood Group – General IT Support Mushrif – Wireless Connectivity through Microwave (80KM Link) Mushrif – Telephony Solution & Network Solution, 3 Sites

Programme Officer, AKDN, Pakistan Office

Key Projects: GIS Based Population Heat Map Project GIS Based Project Tracking Community Records Database IT Infrastructure Upgrade UPS System Centralization Consolidation of Internet Connectivity Managing Director, Silver screen Network

Key Project: Internet Service Provider for a City Block in Karachi Pakistan Volunteer Work Experience

Volunteer Appointment, Jubilee Games 2016 (Held in Dubai) Appointed as Knowledge Management Analyst and promoted to Knowledge Management Lead Education

Master of Computer Science

Bahria University – Islamabad, Pakistan

Bachelor of Science

Punjab University – Lahore, Pakistan

Professional Registrations/Affiliations/Qualification IEEE – Karachi Chapter – Pakistan

Certified Data Centre Operations Manager – IDC-A.org Certified Training for EMC for VNX Unified Storage Solution Certified Training for NetApp FAS Series

Certified Training Veritas NetBackup Advanced Administration Research Paper on SONET/SDH during SCONEST 2003, held in Karachi Pakistan. Multiple IT profiling workshops with Kuwait Occupational Standards Assessment and Certification supervised under PAAET

Internal Auditor Certification from Panorama Consulting – Kuwait Training for ISO 9001:2008, ISO 9001:2015, ISO 14001:2004, OHSAS 18001:2007 by Panorama Consulting – Kuwait

Product Specific Certification from Different Vendors Data Science Specialization from HarvardX through EDX.org

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