Customer Service Technician
Resume:
Jeffrey R. Lox **** S Sir Gawain Ct.
Mapleton, Illinois 61547
Career Objective:
To obtain a fulfilling and challenging job utilizing my extensive experience, quick learning ability, leadership and training.
Summary of Qualifications:
25 years of construction management including supervising employees, estimating job costs, customer service, and contract development
IICRC Certified Fire, water, Mold
Xactimate II bid software Certified
Fluent in computer use and many software programs including Cad, Office, etc.
Hard working, conscientious employee able to handle large responsibilities and difficult problems during stressful incidents.
Trained, updated, and helped maintain Caterpillar Central Supply point employees on asset management for the state of Illinois using a computer intranet based program utilizing bar code scanners and wands
Over 19 years of service for Timber Hollis Fire Department
Serve as the Fire Investigator for Timber Hollis Fire Department
Served as a Fire-Fighter, Captain, Assistant Chief, Deputy Chief, and Chief on Timber Hollis Fire Department
Served as a Lead Instructor for Timber Hollis Fire Department
Served as the coordinator for the Timber Hollis Fire Department Training Facility
Work History:
2015 to Kelley Construction and Restoration
present Operations Manager
Oversee the day to day operations of the company. Ensure quality control and customer satisfaction. Work with insurance companies to develop an agreeable scope of work for the homeowner.
2013 to Menolds Construction and Restoration
2015 Lead Carpenter
Overseen ran and managed as many as 17 jobs at one time. Maintained quality, met budget requirements and finished jobs ahead of schedule
2013 to JRL Custom Cabinetry Inc.
2010 Owner Operator
Oversee and operate a high end Custom Cabinetry shop and business with 5 full time employees and 3 part time employee
2007 to
2008 Securitas Inc. - Corporate Security Caterpillar
Fire & Haz-mat Instructor
Statewide Fire and Hazmat and Confined Space Instructor for Caterpillar Corporate Security Training Services
2006 to
2007
Guardsmark LLC. - Corporate Security Caterpillar
Fire & Haz-mat Instructor
Statewide Fire and Hazmat and Confined Space Instructor for Caterpillar Corporate Security Training Services
2005 to
2006 Canton Fire Department, Canton, Illinois
Firefighter
Filled a temporary position as a full time firefighter. Worked approximately 60-80 days in 2005 and 30 days in 2006 while maintaining a full time job with CMA Construction
2004 to CMA Construction, Elmwood, Illinois
2006 Job Superintendent
Supervised all jobs and crews in all phases of construction
Coordinated, scheduled, and overseen all sub-contractors to ensure timely schedule and quality control was maintained.
1999 to Ironworker’s Local #112, East Peoria, Illinois
2004 Foreman/Journeyman Ironworker
Supervised up to 7 ironworkers in completing projects
Completed projects including heat treat facility containing two 70,000 lbs. ovens and 30,000 lbs. carrier with imbedded rails and beams; various commercial jobs completed ahead of schedule and under budget
Coordinated different trades and contractors on job site to maximize safety and productivity
1992 to Carpenter’s Union Local #644, Pekin, Illinois
1995 Journeyman Carpenter
Completed union sponsored apprenticeship program
1992 to Timber Hollis Fire Protection District
2010 Firefighter
Certified by the State of Illinois in the following: Firefighter II, Firefighter III, CPR Certified, Defibrillator Certified, PADI Certified Rescue Diver, Rescue Technician, Hazmat Operations, Hazmat Technician A, Hazmat Technician B,
Fire Arson and Explosion Investigation, Fire Service Instructor I & II, and Life-Flight Safety Certified
Former EMT-B through the Peoria EMS system currently First Responder
Veteran firefighter and EMT experienced in numerous emergency operations including residential and commercial fires, car accidents, and large scene emergencies such as industrial plant accidents, etc.
Incident Commander in several emergency situations including residential, commercial, and industrial settings
Coordinate and participate in all disaster training exercises including terrorism and natural disasters
Oversee all aspects of the department including budget, man-power discipline, management, grant proposals, apparatus specking, and equipment purchase
Currently teach a variety of Fire Service classes to several surrounding fire departments and organizations
State Certified Technical Rescue Awareness
State Certified Fire Service Instructor I & II
OSHA Certified Hazwoper “OSHA 1910.120 (q)”
Have developed an 80 hour Collage accredited Industrial Fire, Security, and Hazardous Materials class
Education:
Keiser University (Sarasota Florida)
Bachelor of Science of Emergency Management
Bachelor of Science of Homeland Security (currently finishing)
Associates degree of Fire Science Technology
University of Illinois (Illinois Fire Service Institute)
Essentials I, II, III, & IV
State Certified Firefighter II
State Certified Firefighter III
State Certified Technical Rescue Awareness
National Fire Academy and State Certified Arson Investigation I, II, III
State Certified Leadership I & II
National Fire Academy and ITTF Certified Unified Command
State Certified Essentials I & II
National Fire Academy and State Certified Fire Service Instructor II
National Fire Academy and State Certified Hazardous Materials Operations
National Fire Academy and State Certified WMD/CBRN Hazardous Materials Technician A
National Fire Academy and State Certified WMD/CBRN Hazardous Materials Technician B
NIMS ICS 100, 200, 400, 700, 800
ITTF and National Fire Academy Certified ICS
Department Of Homeland Security WMD RPP Certified
Illinois Central College (East Peoria IL)
Fire Tactics and Strategies
National Fire Academy and State Certified Fire Service Instructor I
Illini Bluffs High School (Glasford IL)
High School Diploma
Fire Schools
Attended various County Fire Schools such as Peoria County, Mclean County, and Tazewell County Fire Schools
Dale Carnegie Training
2008 graduate of the Dale Carnegie course
Certificates
IICRC WRT
IICRC FSRT
IICRC MRS
Xactimate Level II
Contact this candidate