Customer Service Sales

Location:

Posted:

January 18, 2019

Teddy Graham NRH,TX 76180 817-***-****

Tarrant County ********@*****.***

OBJECTIVE

Seeking competitive sales position in technology or telecommunications based fields

KEY STRENGTHS

Over twelve years in the wireless telecommunications industry

Over ten years in sales experience

High level of computer skills including Excel, Word and Powerpoint, also diagnostic and repair

15 years of customer service both face to face and phone based

Advanced Technology Research

Training, Development and Mentoring

EXPERIENCE

Sprint/Dixon Car phones, Ft. Worth TX

Inside sales rep, customer service (2017-2018)

• Sales: Exceeded quota, won sales awards monthly, trained employees on sales tactics

• Customer Service: Provided top level customer service, received commendations from clients

Temporary Sales, Various Temp Services TX, USA (2013-2017)

Telemarketing Sales, Outside sales, Inside Sales, Retail Sales

Verizon Wireless, Grapevine, TX, USA

Retail Sales Rep (2010 - 2013)

Inside Sales, Member of sales Winners Circle, 6 time employee of the month

• Sales: Exceeded quota, won sales awards monthly, trained employees on sales tactics

• Customer Service: Provided top level customer service, received commendations from clients

& management, Managed large crowds in rush hour situations

Flextronics/Verizon Wireless, Grapevine, TX, USA

Retail Sales Technician (2008 - 2010),

Top Technician in sales, Trainer, Lead Store Technician

• Sales: Lead region in technician sales, used customer service to increase sales

• Trainer: Trained new employees on diagnostic and cellphone repair

Total Choice Communications Azle, TX, USA

Store Manager (2006-2007)

Managed day to day operations

• Hiring Manager: Hired, Trained store staff, Scheduled shifts, Tracked store performance

• Sales Manager: Created weekly sales strategy, trained staff on sales tactics, increased stores

over all monthly sales

CERTIFICATES, AWARDS

Certificate Name, HP Certified Bench Technician: Irving, TX, 2007 - 2008

Certificate Name, Nextel Lvl 1 Cellphone Technician: Dallas, TX 2002 - 2006

Award Name, Verizon Winners Sales Circle, Employee of the month, Top In sales, Top

Technician in regional sales, highest percentage to quota, top accessories sales