Customer Service Manager
Resume:
Amber Garner
********@*****.***
***** ********** ***** ***. *****, Novi, MI 48377
Objective:
Highly motivated rising graduate seeking an entry level position in Biomedical Engineering that will strengthen my research and design skills.
Education:
Central Michigan University, School of Engineering and Technology, December 2018
Bachelor of Science in Biomedical Engineering, Mt. Pleasant, MI
Related Coursework:
Mammalian Physiology, Bio Mechanics, Organic Chemistry, Calculus 3, Fluid Mechanics, Digital Circuits, Circuits analysis, Engineers Statics, Thermodynamics, Senior Design, Biochemistry
Projects:
Senior Projects: “Prototype Manufacturing, A Device for Body Care Temperature”
Learned the effects of heat strokes and the readiness of a user friendly interface device to assist the trained individuals that take care of these victims
Designed a device that employs the multiple components to measure and display body temperature, as well as to make visual and audible alerts when a temperature reading is critical
Embedded the device with a Raspberry Pi 3 Model B as the main operating system
Utilized a 5in HDMI Touchscreen, Resistance Thermometer Device, an Analog to Digital Converter, etc.
Analyzed customer needs, measurable components, and engineering specifics through testing
Experience:
Camp FaHoLo Assembly of God June 2013 - August 2016
Group Leader Grass Lake, MI
Facilitated small groups during constructive daily activities
Maintained living quarters for participants well-being and safety
Encouraged campers to learn practical knowledge and skills through good practices
Completed administrative duties such as filing paper work, sorting through mail, helping with financials
In-Shop Menna’s Joint September 2015-December 2018
Team Manager Mt. Pleasant, MI
Monitor cash register balance at the end of each shift
Sustain a consistent routine for all employees to follow for efficient productivity
Enforce rules and regulations held by the US Food and Drug Administration
Train incoming staff members on food preparations and customer service procedures
Extra-Curricular:
National Society of Black Engineers NSBE, Chapter Treasurer 2015- September 2018
Society of Women Engineers SWE 2016-Present
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