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Customer Service Manager

Cleveland, Ohio, United States
January 18, 2019

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Amber Garner


***** ********** ***** ***. *****, Novi, MI 48377


Highly motivated rising graduate seeking an entry level position in Biomedical Engineering that will strengthen my research and design skills.


Central Michigan University, School of Engineering and Technology, December 2018

Bachelor of Science in Biomedical Engineering, Mt. Pleasant, MI

Related Coursework:

Mammalian Physiology, Bio Mechanics, Organic Chemistry, Calculus 3, Fluid Mechanics, Digital Circuits, Circuits analysis, Engineers Statics, Thermodynamics, Senior Design, Biochemistry


Senior Projects: “Prototype Manufacturing, A Device for Body Care Temperature”

Learned the effects of heat strokes and the readiness of a user friendly interface device to assist the trained individuals that take care of these victims

Designed a device that employs the multiple components to measure and display body temperature, as well as to make visual and audible alerts when a temperature reading is critical

Embedded the device with a Raspberry Pi 3 Model B as the main operating system

Utilized a 5in HDMI Touchscreen, Resistance Thermometer Device, an Analog to Digital Converter, etc.

Analyzed customer needs, measurable components, and engineering specifics through testing


Camp FaHoLo Assembly of God June 2013 - August 2016

Group Leader Grass Lake, MI

Facilitated small groups during constructive daily activities

Maintained living quarters for participants well-being and safety

Encouraged campers to learn practical knowledge and skills through good practices

Completed administrative duties such as filing paper work, sorting through mail, helping with financials

In-Shop Menna’s Joint September 2015-December 2018

Team Manager Mt. Pleasant, MI

Monitor cash register balance at the end of each shift

Sustain a consistent routine for all employees to follow for efficient productivity

Enforce rules and regulations held by the US Food and Drug Administration

Train incoming staff members on food preparations and customer service procedures


National Society of Black Engineers NSBE, Chapter Treasurer 2015- September 2018

Society of Women Engineers SWE 2016-Present

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