Customer Service Pharmacy

Chetan Viradiya

*** ******** ** **,

Calgary, AB T3J 5B4

E-mail:- **************@*******.*** Cell:- 587-***-****

Objective

Bringing sound skills in compounding and dispensing medical prescriptions.

Energetic, success-driven pharmacy professional with hands-on experience in prescription preparation, stock ordering and maintenance as per guidelines. Friendly attitude and highly effective customer service skills that promote a well running business. Thrive on new challenges through passion and commitment.

CORE COMPETENCIES

● Prescription Handling/filling

● Customer Service

● Dispensing Medications

● Payment Processing

● IV Admixture/compounding

● Ordering Supplies

● Packaging/labeling

● Clerical Work

● Data Entry

Qualification skills

Licensed register pharmacist from Alberta College of pharmacists.

Injection trained and experienced during flu season.

6 months of Canadian pharmacy experience from Rexall, and Falcon pharmacy.

Worked on Kroll, Nexxsys pharmacy software.

Adept at all aspects of daily pharmacy work including medication regimen review (CACP, SMMA), injection, inventory and customer relationship.

Drop offs, methadone dispensing, compounding, blister packaging, nursing home order, Rx transfer, verbal order, customer query, insurance query, packaging.

Well versed with OTC pharmacy product, devices and compounding.

Used to with busy pharmacy work environment (300-400 Rx/day) and multitasking.

Education

Bachelor of Pharmacy, (2006-2010)

Saurashtra University, India

Chemical Laboratory Technician (2011-2013)

Seneca College of Applied Arts and Technology

Work Experience

Designation: PHARMACIST INTERN

Rexall Pharmacy ( May 2018 – November 2018)

(Trans Canada), CALGARY, AB.

Falcon Pharmacy (December 2018 – December 2018 )

5425 Falconridge Dr NE, Calgary, AB

Responsibilities:

Highly skilled in assisting patients with activity of daily living such as oral care, skin care, bathing, shampoo and dressing

In-depth knowledge of assisting patients meal preparations

Hands-on experience in assisting patients with activities, transfers, and ambulation

Adhering to infection-control policies and protocols.

Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.

Able to give accurate and detailed care to patients as per instructions

Proven ability to carry out individualized care of patients irrespective of social, economic, and cultural grouping

Has patience and skills to thrive under pressure situations

Helped health care providers and patients by greeting them in person and by phone; answering questions and requests.

Organize and prepare medication prior to dispensing as per the described order, printing label, Calculating quantity and other pharmaceutical therapies.

Maintain records by recording and filing physicians' orders and prescriptions.

Ensure medication availability by delivering medications to patients and departments.

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