Customer Service Sales

Emmanuel Jackson

SERVER/CASHIER

Westwood, MA *2090

****************@*****.*** - 857-***-****

To obtain a long term career of employment with an organization that focuses on customer satisfaction, personal initiative, and quality performance. Highly creative, recognized as a results-oriented and solution focused individual. Areas of strength include:

•Excellent Organizational & Time Management Skills

•Excellent knowledge of Office Procedures

•Highly motivated, bright, and capable of learning and applying complex concepts Authorized to work in the US for any employer

WORK EXPERIENCE

Barista

Starbucks - Norwood, MA - July 2016 to Present

Working the register, Taking orders, cleaning, making coffee, Restocking, making drinks, working the oven. taking order at drive through.

SERVER/CASHIER

PAPA GINO'S PIZZERIA - Foxborough, MA - 2015 to 2016

•Serve customers

•Daily transactions for company

•Cleaning, Restocking

•Preparation of orders

STOCK ASSOCIATE

COACH INC - Burlington, MA - 2014 to 2014

•Stock shelves and maintained store merchandise inventory

•Answered telephones, taking orders

•Wrapping of gifts

CUSTOMER SERVICE ASSOCIATE

ORVIS - Somerville, MA - 2014 to 2014

•Receive payments by cash, checks, credit cards, vouchers, or automatic debits

•Greet guests/ Assist Guest

•Place orders over the phone

•Refunds or exchanges

•Shipment/ Inventory

•Mark downs and mark-ups

HOTEL CONCIERGE

HILTON HOTEL - Dedham, MA - 2013 to 2013

•Greet, register, and assigned rooms

•Verify customers' credit cards

•Create and confirm reservations

•Assisting guest with hotel housekeeping duties

SALES ASSOCIATE

PIER 1 IMPORTS - Brookline, MA - 2007 to 2012

•Receive payments by cash, cheques, vouchers, credit cards and automatic debits

•Restocking, Placing orders, Shipment

•Credit Cards sales

EDUCATION

ASSOICATES in SCIENCE

NEW ENGLAND COLLEGE OF BUSINESS - Boston, MA 2013 to 2015

CERTIFICATIONS/LICENSES

Paralegal

April 2016 to Present

I want to U.S Career Institute.

Veterinary Assistant

I want to U.S.Career Institute.

ADDITIONAL INFORMATION

Skills & Abilities MANAGEMENT

•Good Decision Making

•Ability to conduct research

•Great observation Skills

SALES

•Always listen to customers, presenting solutions

•Build strong customer based relationships

•Always show empathy

COMMUNICATION

•Always friendly

•Shows respect

•Open Mindedness

Contact this candidate