R.Hari Hara Karthikeyan

Mobile No: +91-897*-******, +91-822*-******

E-mail: ac783r@r.postjobfree.com

Objective

I would like to pursue a challenging career and strive hard to acquire knowledge and achieve higher grounds in the ever growing and innovative field of Networking. My areas of expertise include Network & System Administration, technical support involving software and hardware. Professional Certifications

Cisco Certified Network Associate (ID No - CSCO13218766) Profile

Total 2.5 years of experience in the field of Information Technology in the area of Network & System Administration on Windows XP based Networks & modern Internet Technology. Fast learner, self-motivated, applying methods and technical updates in my day-to-day work with a high degree of attention and commitment to work.

Installation, Configuration and Administration of Cisco Routers and Switches

Administering, configuring and troubleshooting of Windows 2003/2000/XP

Communication and team building skills with ability to work independently or in a team

Excellent technical and supervisory skills involving Installation, maintenance and troubleshooting

Excellent in identifying and troubleshooting of minor & critical problems occurring on the Network

Excellent in drafting Troubleshooting and day to day procedures Working as a Desktop support engineer from May 2018 till date, ITS Info System PVT LTD, Videocon d2h Limited – Coimbatore, Tamilnadu. Roles and Responsibilities

Duties involved managing and maintaining the workgroup of the company, maintaining the hardware, and supporting end users day to day activity.

Assisted company personnel with desktop operation both hardware and software related issue performed the installation of new IT network equipment, system software and desktop computer

Installation and configuration the Windows 7, Vista, XP and Windows Server 2003.

Installation & Troubleshooting printer, desktop and laptop related hardware problem.

Network Settings, TCP/IP, Gateway, DNS settings. System Connection in Domain and Workgroups.

Installation and Configuration & Troubleshooting of mail client such as MS-outlook.

Network troubleshooting Cabling, crimping and faultfinding at LAN. Working as a Desktop support engineer from June 2016 to April 2018, Wipro InfoTech, Aircel Limited– Coimbatore, Tamilnadu. Roles and responsibilities

Responsible for responding to customer calls on LAN logging related issues.

Installing and troubleshooting operating system. (Windows XP, 7, 8).

Upgrading computer systems based on client requirements like Software

Installations and hardware equipment changes.

Providing remote support to different locations through Dame Ware mini remote controller.

Responsible for providing 1st /2nd level desktop support to end-users in troubleshooting and resolving application related issues.

Handling technical related issues and Co-ordinate with various Teams and giving support to Server level and Network level issues.

Installing, Updating and troubleshooting Symantec Endpoint Protection and Patches and keep the system under ISMS compliance.

Creating and Managing user accounts and Profiles, giving permissions to the users in Active Director. Working as a Sales Officer from Aug 2015 to Feb 2016, Adecco India PVT LTD, Aircel Limited– Coimbatore, Tamilnadu. Roles and responsibilities

Facilitate cold and warm calls to prospective leads

Schedule and follow through on calls with leads and current customers

Communicate with leads and customers via email answer all lead and customer questions accurately

Prioritize and/or escalate lead and customer questions as needed

Inform leads and customers of current promotions and discounts develop strategies for more effective sales, both individually and as part of a team source and work customer referrals

Track all appointments, sales, complaints, status reports, etc. Educational Qualification

Bachelor of Computer Engineering and Science, 2012-2015 Sri Shakthi institute of engineering and technology, Coimbatore, Tamilnadu. Diploma in computer networking, 2010-2012

PSG polytechnic college, Coimbatore, Tamilnadu.

12th, Hindhusthan Matric Hr.Sec.School, 2010

10th, KG.Matric.School, 2008

Personal Details

Date of Birth 20th SEP 1992

Nationality Indian

Father’s Name P.Ravindran

Mother’s Name R.Jayalakshmi

Marital Status Single

Language Known English, Tamil

Mail Id ac783r@r.postjobfree.com

Mobile +91-897*******, +91-822*******

DECLARATION

I hereby declare that the above particulars given by me are true and correct to the best of my knowledge and belief. Place

Date

(R.Hari Hara Karthikeyan)

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