Michael D. Blumenstein

Haddon Heights, NJ ***** 856-***-****

ac77yy@r.postjobfree.com www.linkedin.com/in/michaelblumenstein/http://www.linkedin.com/in/firstlastname

Experienced Hands-On IT Infrastructure Manager

Provide strategic solutions, improved operations, end-user and customer satisfaction

Customer focused with significant ITSM expertise. Leverage experience spanning IT infrastructure, network management, system operations, service management, and disaster recovery. Combine technical expertise and operational understanding ensuring technical strategies and activities align with corporate goals. Manage IT projects, networks, and infrastructures, from initial planning and development to implementation and enhancements.

Work History

MAIDENRE GSC, Mount Laurel, NJ 2010 - Present

IT Infrastructure Manager

Manage Microsoft Infrastructure and Service Desk located in 5 Data Centers and offices located in US, Bermuda, UK, Germany and Ireland. Maintain and monitor Windows bases servers and computers, messaging applications, Exchange 2013 and Mobile Iron, and Citrix XenApp / XenDesktop.

Identified data owners and implemented security for least privilege access and created entitlement reviews by data owners using software package Varonis, resulting in proper access control to data, while meeting compliance with General Data Protection Regulation GDPR.

Worked with compliance on creating and implementing e-policy procedures and data retention plans, reducing stored emails and data directories and quicker backup / recovery times while decreasing infrastructure costs data retention.

Assisted in designing Disaster Recovery program and Business Continuity Program, providing recovery of any 1 data center to another within hours, meeting Recovery Time Objectives within BCP and Recovery Point Objective of 3 hours.

Additional Relevant Experience

IT EVOLUTION, Camden, NJ

Senior Network Consultant

Client: Re-Insurance Company

Led projects involving Microsoft environment following ITIL Framework. Managed and trained team. Worked with intra-company departments to evaluate computing needs.

Managed client's Microsoft Infrastructure environment through migrations to new network infrastructure and Active Directory Domain due to new company ownership, resulting in seamless transition with no down-time or loss of data.

Worked with vendors to start IT Security Management program, introducing patch management program and service desk implementation, aiding in reducing threats.

Built and deployed new Windows 7 environment utilizing Citrix XenApp / Xendesktop for line of business applications delivery, streamlining deployment of applications and lowering costs of new hardware while enabling remote access through Citrix Netscaler for employees and vendors.

Implemented test environment for pre-production testing and configurations for multiple line of business applications, allowing for change and configuration management of critical systems to ensure only verified changes were applied to production servers and applications.

Senior Network Consultant

Client: Medical Center, Norristown, PA

Worked with on-site staff on implementing new technology while documenting and training on new procedures.

Migrated / upgraded 2 NT 4.0 Domains to single AD Windows 2003 Domain consolidating user management and access to single platform.

Michael D. Blumenstein ac77yy@r.postjobfree.com Page Two

IT EVOLUTION (Continued)

Upgraded Exchange 5.5 to Exchange 2003 enabling security controls and email archiving.

Migrated / consolidated 3rd party applications to new Windows 2003 servers eliminating older hardware platforms while reducing number of new servers needed and more secure platform.

Provided 3rd level support for internal IT Department while documenting procedures and training staff.

NATIONAL A-1 ADVERTISING / PRIMETEL, Philadelphia, PA

Senior Network Engineer

Oversaw installation, upgrade and maintenance of LAN / WAN and maintained Active Directory, DHCP, DNS and WINS servers. Upgraded Exchange 5.5 to Exchange 2003. Managed Check Point Fire Wall and PIX Firewall and implemented Network Monitoring tools such as MRTG, SNORT, Servers Alive and Analog with Report Magic. Installed and configured new Backup scheme using Veritas v8.6 / 9.1.

MAIN LINE HEALTH, Berwyn, PA

Senior Network Engineer

Installed and upgraded Microsoft NT and Novell Servers. Maintained DHCP, DNS and WINS servers utilizing Quadretek IP software. Installed and upgraded Hubs, Routers and Switches and evaluated Voice over IP and DSL for replacing ISDN. Maintained Remote Access: V.90 / ISDN Dialup (Ascend MAX), RADIUS (Funk Steel Belted-Radius) Secure ID (Security Dynamics Ace / Server).

Team Leader of Customer Support Staff

Migrated and upgraded MS Active Directory domains along with Exchange and 3rd party applications. Trained and provided 3rd level support for internal IT Department of 12 members, including 6 site-leaders. Evaluated and developed training plans for field staff and performed annual reviews.

Site-Leader, Network Engineer - Main Line Health

Bryn Mawr Hospital

Supported Network and Desktop configurations and assisted in implementation of new LAN / WAN infrastructure. Consulted with customers / departments regarding technical wants and needs and developed plans to meet requirements.

VANSTAR, King of Prussia, PA

System Engineer

Managed technical efforts, system implementation and Workstation support efforts of 4 network specialists. Consulted with customers regarding business / technical needs. Set-up end users with access to IBM & DEC Mainframes, LAN and Internet via TCP / IP addresses. Performed daily support of workstations and server OS / Applications.

VanStar - Network Specialist

Consulted with customer regarding technical needs of each system then installed and configured Novell 3.12 file servers for multi-site hospital migrating data from Novell 2.1 servers.

VanStar - Senior Field Engineer

Client: Reliance Insurance Company

Worked on-site to track and manage calls and remote sites across country Also installed and configured new computers, performed hardware and software upgrades, resolved hardware and software issues.

Certifications

ITIL Foundation + Practitioner certified

CISM Certified

Completed ISACA CISA on-line course

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