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Test Cases Manager

Clifton Park, New York, United States
January 16, 2019

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George Baker

Email Id:

Mobile: 518-***-****.

Professional Summary

** + years of diversified experience in Web applications

Experienced in Financial/ Banking and government industries.

Extensive experience in testing Databases and Web Applications

Exclusive experience in Agile (Scrum), Software Development Life Cycle (SDLC), Software Testing life Cycle

Experienced with various testing methods such as Functional testing, Regression Testing, System Testing, Integration Testing, Compatibility testing, Smoke testing, User Acceptance Testing (UAT).

Expertise in working with Test Management tools Quality Center

Extensive experience using manual testing to troubleshoot systems integration, GUI, Compatibility, functionality and Database

Extensively involved in entire QA Process and defect Management life cycle.

Involved in Developing and Executing Test Plan, and Test cases based on the, Functional Requirement Documents.

Attended Daily scrum Meetings with Scrum Master and Software Architect and Development teams to get proper understanding of the application

Hands on experience in end-to-end system testing of complex business systems which involve integration of multiple applications

Proficiency in Black box testing and extensively involved in testing the application manually

Motivated self-starter with exceptional team building, leadership, and interpersonal skills. Hardworking team player with the ability to work in time sensitive environments

Good knowledge in DBMS and RDBMS .Wrote SQL queries in Oracle (9i, 10g, 11g), SQL server (2012).

Quick learner with ability to work effectively in a fast paced environment and meet the deadlines

Good Communication skills along with verbal and written.


Bachelor of Arts, University of Massachusetts, Amherst, MA

In House Training :( at Plural (JavaScript )(Sept – Oct 2013), Java(Sept – Oct 2013),

Online WebEx Selenium WebDriver/Grid for Java course (April 2015 to June 4, 2015- ) using Eclipse Kepler IDE,FirefoxDriver,ChromeDriver,IEDriver, importing external Selenium jars and libs file, XPATH,CSSPath,Firebug,FirePath,File handling, TestNG Framework, Maven, POI API and selenium-server-standalone-2.45.0:Grid

Technical Skills:

Operating Systems

Windows, Unix,



Testing Tools

Quality Center., Selenium WebDriver (junior experience)

Test Management Tools

HP Quality Center


IIS, Apache

IBM Rational Tools



Oracle(9i,10g,11g),MS Access, MS SQL Server,DB2

Defect Tracking & Document Repository

MS Visual Studio Express(TFS),

Open source version control system

TortoiseSVN (Apache Subversion Client) version 1.8.4 for Windows 64-bit

Code, Test, and Defect Repository

Keystone Version Control Tool

Work Experience & Recent Activity:

Recent Activity:

Apr 2015 – Jun 2015 via WebEx

Online from : Pune Maharashtra, India.

Online WebEx Selenium WebDriver/Grid for Java course- Pune Maharashtra, India (April 2015 to June 4, 2015- ) using Eclipse Kepler IDE,FirefoxDriver,ChromeDriver,IEDriver, importing external Selenium jars and libs file, XPATH,CSSPath,Firebug,FirePath,File handling, TestNG Framework, Maven, POI API and selenium-server-standalone-2.45.0:Grid

Work Experience:

March 2016 – August 2018


Wakulla County

Crawfordville Florida

REMOTE Senior Manual QA Tester


Client: United States Veterans Affairs Administration

Lead Tester on Research Administrative Management System (RAMS) project

Lead Tester on Veterans Administration’s Elimination of Veteran Homelessness (EVH) project ( the manual testing piece: Homeless Management Information System Repository (HMIS) and the automated testing piece: Veteran Re-Entry Search Service (VRSS)

Write test plans for the manual and automated pieces of the project based on requirements and design documents for each

Manually write test scripts and test cases into IBM Rational QM

User Acceptance Testing (UAT) coordination for each release of the software application

Use test plan templates provided by client

Write test cases for the manual and automated pieces of the project based on requirements and design documents for each release

Upload manual test cases to Rational QM with Word Import utility tool plus configuration file

Created my own test case template used to write the test cases for the projects

Participate in daily Agile Standup Meetings for weekly progress status ( project releases are Sprint releases)

Responsible for following deliverables : Master Test Plan, User Acceptance Plan with test cases included, Test Evaluation Document, Defect Spread sheet and 508 (handicapped) certification for each release

Tools used for the projects:

1.IBM Rational QM, CM and RM

2.HPE Security Fortify SCA and Applications_V16.20

3.Attachmate Reflection (secure terminal emulation)

4.FireEyes (plug in) (508/handicap tool( used with Firefox browser version 45 or better for 508 (handicapped) testing

5.JAWS 508 (handicapped) testing tool)

6.NVDA 508 (handicapped) testing tool)

7.Microsoft Narrator

8.IE F12 Developer Tools to assist in finding root cause of a defect

9.Base Camp

June 2013 – March 2014

Virtusa: Westborough, MA (Troy, NY)

Senior Manual QA Tester/Lead


Client: Standard & Poor New York City

Involved in the development of test plan for client product Work Flow Manager (WFM) and Security ID (ASID and EASID) - C

Involved in developing Test Plans (Test Protocols) using business specification documents

Worked in Agile(Scrum) environment for manual testing

Interacted with business analysts and developers in requirements analysis, review design documents developed in Agile, scrum and sprint environments

Responsible for executing test cases and test data

Responsible for conducting Smoke Testing after new build deployment

Client: Thomson Reuters – Pennsylvania – Tested remote from Virtusa office

Provided manual quality assurance testing on some custom data about scientific productivity and influence of a couple different funding programs and quality assurance testing of a web application

Participated in Agile standup meetings (via conference calls) to monitor team progress

In addition to role as senior manual qa lead, initially assume a business analyst role to assist developers on the project and initiated requirements gathering process with the client

Generated test scripts based on user stories and client’s requirements documents in addition to Ad hoc testing

Verified functionality of client application with manual test iterations

Logged defects upon discovery in Keystone version control tool for developer resolution

Environment: Java, SQL, Quality Center (HP QC), Agile (Scrum), MS Office.

Jul 2008 –Jun 2013

FedEx Ground Rensselaer, NY

Package Handler/Tug Operator


Moved incompatible freight from conveyor belt to tug compartments and transport and transport carts, then transport freight to sort conveyor belt lines where freight scanned then loaded into delivery trucks by other personnel

Scanned package bar code and attached destination labels for packages not having such labels

Environment: Transportation/Shipping

Jun 2010 –Mar 2011

Peak Systems Inc New York, NY

Service Technician – Short Term Contract


Hudson Falls, New York Dell/AmeriGas. Thin Client Install Project. Installed/setup thin client (DHCP) and Lantronix printer for client AmeriGas and tested for connectivity

Saratoga Springs, New York. Un-installed and remove items from server trays for transport as result of branch relocation

Glen Falls, New York. Confirmed that no computer related issues after new work station installs

Niskyuna and Gloversville, New York. Upgrade of NextGen desktops and monitor server downloads to desktops

Albany, New York. York Upgrade of NextGen desktops: replacement and setup of new desktops and monitor server download to desktops Deployment of new image and/or new hardware to user (37 PCs)

Deployment of new image and/or new hardware to user (12 PCs) Glens Falls, New York

Setup of new system and data migration of user data- Items utilized (1) CD-Rom Boot media and (2) Ethernet Cross-Over Cable for Peer-to-Peer configuration, Symantec Ghost 11.0. Re-image 3 UBS workstations. Items utilized: CD Rom XP image CD, USB Drive, USB Cable

Environment: Hardware, Software related

May 2008 –Jul 2008

Granite International Services Schenectady, NY

Data Analyst-Short Term Contract


Client: General Electric

Development support of business reporting and basic analysis of turbine performance and warranty data from wind turbine data acquisition systems and two large Oracle databases utilizing sql queries

Global database support and basic database aggregation reports- Testing of new database changes & functions and perform data quality studies on data in the e-Services (warranty service) and Global Repository (SCADA: Supervisory Control and Data Acquisition) database

Apply basic analysis tools ( Simple regression, clustering of data, visual exploratory data inspection of graphics, simple variation due to five or less variables) and algorithms to identify turbine performance trends and forecasting and document work suitable for review by customer

Collect business requirements relating to data analysis & help prepare software requirement documents for submission to Information Management department. Work closely with SPA development team and other GE technical personnel to ensure business requirements are met. Review contractual documents for some of business requirements

Environment: Oracle database, MS Excel (Pivot Tables), Macros in Wind Turbine Division)

Jun 2006 –Mar 2008

CMA Consulting Latham, NY

Manual QA Consultant

Senior Manual QA Tester/Lead


At CMA Office:

Authored test scripts (and conduct manual testing) for CMA Consulting Leave and Accrual Tracking System (LATSnet). This is CMA Consulting proprietary .NET software that they sell to New York State agencies

Manually tested functionality after.NET migration, Generated defects in PVCS Tracker

Client: New York State Office of Disability and Temporary Assistance (ODTA), Albany, NY

Verify business requirements are specified within application modules via GUI display

Generated application Release structure listing in Mercury Quality Center (Test Director) for new application releases

Update application sections to new business requirements and tested integration

Responsible for manual testing selected modules within the ASSETS (Automated State Support Enforcement Tracking System) application in addition to Ad hoc testing

Validate GUI input via database queries using SQL Navigator in J2EE environment

Wrote test scripts in Mercury Quality Center (Test Director) for modules in the application

Conduct manual testing in Mercury Quality Center (Test Director Test Lab)

Generate defects using Mercury Quality Center (Test Director Test Lab)

Generate modular automated tests using Mercury Interactive QTP

Run existing modular automated tests using Mercury Interactive QTP for regression tests

Case ID testing by SQL queries to confirm data elements in case id(s) exist before purge in Legacy system and after case id(s)migrated via database conversion to Oracle 10G database

Utilization of Requisite Pro to store business specification documents-Conducted requirements gathering for new functionality

Participated in peer reviews of new functionality-Worked with developers and business analysts to resolve field production issues incurred by internal users

Environment: .NET, J2EE, HP Quality Center, HP QTP, Oracle database 11g, Legacy Systems

Aug 2005 –Apr 2006

Xerox Amici llc Albany, NY

Manual QA Tester – Electronic Discovery Application


Test by loading shell script executables (in UNIX environment) with Perforce (software configuration management tool), syncing a given software version for code updates prior to loading the shell scripts

Maintained defect tracking database (TrackStudio) by expediting defects by their deadline dates.

Environment: UNIX, shell scripts, Perforce Configuration tool.

Dec 2003 –Aug 2005

Keane Inc Albany, NY

Senior Manual QA Tester/Lead


Client: New York State Department of Tax and Finance

Handling multi assignments under the e-MPIRE project in J2EE setting ( e.g. team member on the Revenue Accounting and Combined Filer teams)- Participated in Requirements gathering meetings to generate use cases,test cases, test scripts for scheduled application Releases

Use online specification documents to write test scripts and uat- Generate defects in Clear Quest defect tracking tool-

Use SPUFI (SQL Processing Using File Input) to query database tables via TSO and TSO component : ISPF (Interactive System Productivity Facility- Use DB2 (Command Center) for Windows NT to query database tables and via ODBC using Microsoft Access

Worked with developers and business analysts to resolve field production issues incurred by internal users

Conducted manual test for each module of the application

Environment: J2EE, DB2 database, ClearQuest (defect tracking).

Sep 2003 –Oct 2003

Proliant Troy, NY

Manual QA Consultant


Client: Commerce Hub, Clifton Park, NY

Utilized stored procedures to populate databases

Created views from Rational Clear Case for Web side testing

Rebased (updated) views to current code base

Used Rational Clear Quest for defect tracking database

Manual regression testing associated with code changes

Assigned to specific projects independent of regular assigned tasks

Conducted system based manual User Acceptance tests based on Merchant/Vendor specs

Environment: T-SQL, Rational Clear Case, Rational ClearQuest, MS Access, Oracle database, stored procedures.

Aug 2002 –Oct 2002

Siena Inc

Manual QA Lead Supply Chain Application


Client: Avery-Dennison Framingham, MA

Wrote Purchase Order flowcharts to represent the workflow of a purchase order (Purchase Orders consisted of bar coded, printable labels, determined by profile specific for a retailer and the manufactured quantity of the item to be shipped)

Wrote test cases that would constitute test plans(Hyperlinked test cases to work flow process documents)

Authored test plans where there were none

Wrote defect reports that were logged into Lotus Notes defect tracking database

Test the product manually in LAN and modem environment

Performed manual regression testing relative to changes in core code

Utilized Windows 2000 and Mac O/S to verify product functionality

Environment: MS Office, Windows and Mac operating systems, Lotus Notes defect tracking database

Nov 1997 –May 2002

Politzer & Haney (now ACI Worldwide) Waltham, MA

Senior QA Engineer Financial Suite Application


Authored, executed test plans with test cases, use cases and test scripts, using black box & white box manual testing methods for Cash Management features including, ACH transactions conforming to NACHA regulations, Information Reporting transactions to BAI regulations, SWIFT, and Wire Transactions conforming to Money Net, Intranet, BESS, and Fund Tech requirements.

Responsible for integration of Intuit Quicken product with Web Cash Manager’s Information Reporting process. Web Application and Database servers required for the Web Cash Manager web based application

Worked with developers and business analysts to resolve production issues incurred by clients

Worked with developers to test database conversion for new tables to database

Environment: Automated Clearing House (ACH) standards, IBM MQ Series, Oracle database 11g, Bank Administration Institute (BAI) standards

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