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Engineer Support

Location:
Kolkata, West Bengal, India
Posted:
January 16, 2019

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Resume:

CURRICULUM VITAE

Pradip Das

Phone no: 974-***-****

Email: ac77uo@r.postjobfree.com

To enhance my potential and utilize my skills in the area of Teaching, Training, Research and Development.

1. Passed B.COM in 2006 from BARASAT College under CU.

2. Passed H.S. in 2003 from D.M.V under W.B.C.H.S.E.

3. Passed Madhyamik in 2001 from D.M.V under W.B.B.S.E

1.Opted Hardware & OS Support Skills from Jetking Hardware & networking institute

2.Completed Basic Networking from Indian Institute of Hardware Technology (IIHT)

a.Basic electronics

b.Microsoft Server 2003/2008

c.Operating system support skill (Vista, WIN7)

d.Red Hat installation and implementation

e.Basic Networking. CCNA

f.Concept of VLAN and Networking.

3.Diploma in Financial Accounting from Youth computer center barasat, including MS-Office,Tally,Foxpro.

Fifth company: Wizertech Informatics Pvt. Ltd.

DOJ:1st July 2018.

Job Site: Kolkata Tata Steel IBM support as Desktop Engineer.

JOB ROLE- Same job responsibility and same client location as previous company.

Forth company: KAIZEN IT Services Pvt. Ltd.

DOJ:2nd May 2018. DOR: 30th June 2018

Job Site: Kolkata Tata Steel IBM support as Desktop Engineer.

JOB ROLE- Same job responsibility as previous company.

Third company: VDA Infosolutions Pvt. Ltd.

DOJ:2nd January 2015. DOR: 30th April 2018

Job Site: KOLKATA Cognizant as a system support Engineer since 21/07/2010

JOB ROLE – End user customer support (Desktop and Laptop support)

Installation of various software.

Deploy / installation of OS through Symantec GHOST and SCCM server

Installation and update of Antivirus.

Troubleshoot Video conference device (CISCO made)

Troubleshoot of CITRIX web plug-in, VPN issue.

LAN troubleshooting.

Printer Configuration through Print Server.

Printer and File sharing in Desktop

SCCM Client Installation

McAfee Antivirus Agent installation, reporting and troubleshooting.

McAfee EEPC encryption and user unlocking.

MS Office configuration and up-grade.

MS Outlook related issue handling and troubleshooting.

Browser related troubleshooting.

oDesktop and Laptop L2 support engineer. (Current role from Feb – 2017)

Handling remedy portal Incident ticket management.

Troubleshoot L2 level system and technical issue.

Resolve L2 service desk incidents.

Domain account management (unlock, group policy)

Remote troubleshoot of various IT applications.

Manage exchange mail server user mailbox from AD tool

User and Groups manage from AD tool

Bit locker recovery from domain policy

Manage client system from AD

Second company: CMS Info system Pvt. Ltd

DOJ: 21stJuly 2010. DOR: 1st January 2015

Job Site: Kolkata Cognizant. as a system support Engineer since 21/07/2010

JOB ROLE – Troubleshoot software and system related issue.

Same job responsibility as of now

First company: COMPUNET SOFTWARE SERVICE.

DOJ: 1st April 2007 DOR: 1st March 2010

Job Site:ELECTROSTEEL CASTING LTD. (IT-DMS-Operation -HEAD OFFICE- CALCUTTA)

JOB ROLE – Indexing various department documents in to DBMS SERVER

Upload and create tiff image for SAP requirement.

Hardware and system support

Device connectivity issue.

Data storage of all require documents.

Computer Hardware Support under (Consultancy Firm)

NCC Certificate with Grade “B”

Attended MS-Office 2010 features introduction at IIHT

oNetworking & System

oHardware

oAccounting

Name

:

PRADIP DAS.

Father’s Name

:

SRI MONTU DAS

Date of Birth

:

17-Aug-1984

Language Known

:

Bengali, English, Hindi, Oriya

Marital Status

:

Single

Religion

:

Hindu

Nationality

:

Indian.

Address

:

Vill. Mondalganthi

P.O. Bamangachhi

Dist. North 24 Parganas.

Pin. 743248.

West Bengal.

Contact Numbers

:

974-***-****/987-***-****

E-mail

:

ac77uo@r.postjobfree.com

Hobby : Listening Music.

Playing cricket.

Strength : Patience, Honestly, Risk Taking,

DECLARATION:

I hereby declare that the all above-mentioned information is correct up to best of my knowledge.

Date Applicant

Place Pradip Das

OBJECTIVE:

ACADEMIC QUALLYFICATION

PROFESSIONAL QUALIFICATIONS:

WORK EXPRIENCE:

OTHER CURRICULAR ACTIVITIES

FIELD Of INTEREST:

PERSONAL DETAILS:



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