Customer Service Pharmacy

ANNA REILEY

**** ** ***

Nixon, Texas *****

Cell: 830-***-****

**********@*****.***

SUMMARY

Excellent communications, interpersonal, and customer service skills – able to work effectively with a broad spectrum of personalities.

Flexible fast-learner who adapts quickly to new situations and actively seeks ways to improve personal and organizational performance.

Strong organizational and time management abilities – accustomed to handling complex and detail-oriented projects in a time sensitive environment.

Skills include Microsoft Office (Word, Excel, PowerPoint, and Access), E-mail, Internet research, typing (50+ wpm) and the use of modern office equipment. Experience with Equip, Mirixa, and Outcomes pharmacy clinical management services.

EDUCATION

Partial completion of Bachelor of Science (pre-pharm), Minor in Teaching, A&M Kingsville, Kingsville, Texas (2010-2011) and Texas State University, San Marcos, Texas (2011-2012)

Completion of Doctorate (Pharm. D) The University of the Incarnate Word - Feik School of Pharmacy; San Antonio, TX. Graduation date: May 2016.

PHARMACY EXPERIENCE

Walgrreen’s Pharmacy, Costal Area: Main location Victoria Texas.

March 2018-Oct 2018

Floating Pharmacist- working as a retail chain pharmacist. Manages staff technicians, inventories, and other various capacities.

Mohrmann’s Drug Stores, Gonzales county area. October 2017-January 2018

PRN Staff Pharmacist- worked as an on call/fill in pharmacist for a chain of independently owned pharmacies in and around Gonzales county.

C F Medical Supplies & Pharmacy Rx, San Antonio, Texas May 2017-Mid July

PRN Staff Pharmacist –worked for independent long term care facility pharmacy. Promoted business in health fairs and negotiated with multiple insurances companies for drugs and pricing to best benefit patients.

Triangle Pharmacy Solutions, Cibolo, Texas November 2016-May 2017

Pharmacist in Charge- worked for independent, non-sterile compounding pharmacy in various capacity.

Walmart Pharmacy, Seguin, Texas March 2016-Sept 2016

Pharmacist Intern- worked for retail chain as Intern completing various activities.

EXPERIENCE (Non-Pharmacy related)

Family Fitness Center, Seguin, Texas 2011 – 2012

Customer Service, Front Desk and Operations Manager– Met and greeted clients entering gym, took and filed payments made on memberships or joining gym, helped upkeep of gym equipment and organization, helped teach fitness classes (such as zumba and silver sneakers), helped people create fitness plans and reach personal fitness goals.

Seguin Animal Hospital, Seguin, Texas 2009-2010

Vet Tech/student worker– worked under the veterinarians at the clinic doing various jobs appointed by them including

Crossroads Animal Hospital, Seguin, Texas 2007-2009

Vet Tech/student worker– worked under the Dr. Randall Sullivan (D.V.M.) at the clinic doing various jobs appointed by him including

ROTATIONAL EXPERIENCE

IPPE 1- Community Pharmacy, Walgreens, Seguin, Texas

Pharmacist Intern- Worked with Dr. Joseph Chapa at Walgreens in Seguin preforming various pharmacy related tasks appointed by him.

IPPE 2- Hospital Pharmacy, South Texas Regional Medical Center, Jourdanton, TX

Pharmacist Intern- Worked with preceptor Dr. Claudette Leiker and team of pharmacists at STRMC in Jourdanton.

APPE 1- Ambulatory Care, UT Medicine Senior Health Clinic, San Antonio, TX

Pharmacist Intern- Worked with preceptor Dr. Blair Sarbacker and team of doctors at UT Medicine Senior Health Care Clinic.

APPE 2- Hospital/Health System, Guadalupe Regional Medical Center, Seguin, TX

Pharmacist Intern- Worked with preceptor Larry Hicks and team of pharmacists at GRMC.

APPE 3-Acute Care, University Health System, San Antonio, Tx

Pharmacist Intern- Worked with preceptor Dr. Bethany Kalich and team of doctors at UHS cardiology CCU.

APPE 4-Compounding Pharmacy, Stone Oak Pharmacy, San Antonio, Tx

Pharmacist Intern-

APPE 5-Retail Pharmacist, Walmart Pharmacy, various locations in Texas

Pharmacist Intern- Worked with preceptor Laura Jenkins (PCSM) in Walmart pharmacy.

APPE 6-Eductional Rotation, Feik School of Pharmacy, San Antonio, Tx

Pharmacist Intern- Worked with preceptor/professor Dr. William Linn at FSOP.

Additional

Completing a Rare Drug Induced Adverse Event Case for Publishing in Newest Edition of UIW Pharmacy Review Book

Author of case report of adverse drug reaction leading to pancreatitis done for UIW Pharmacy Review Book that is to be published. Currently working with editors to refine for publication.

Volunteer Work at WellMed/Elvira Cisneros Senior Center

While volunteering at the center, helped patients by

Offering interested patients, the chance to have us check and record their blood pressures and sugar levels

discussing patient’s medications (and if they were taking them adherently and without problems) with them

Helping patients fill out a health card for themselves so that they would know what points to bring up with their PCP (if any) during their next visit.

Communicating with patients who were worried about certain things and helping put their minds at ease and/or suggest things that they could do to improve their current health issues.

Pharmacy Student Boot Camp PCCA Houston, Texas 77099 USA 800-***-****

Summer 2014

Two-day compounding lab course introduces students to unique dosage forms utilized by contemporary compounding pharmacists. Students will be enlightened to the reality and feasibility of opening their own compounding pharmacy, and inspired to think of compounding as a viable, rewarding and fulfilling career pathway. Students will complete 11 compounds, focusing on dosage forms such as lollipops, lip balms, troches and transdermal delivery systems.

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