Divya Sadasivam

*****, ******* ***, **********, **

Mobile: 720-***-****

Email: ac77n3@r.postjobfree.com

Entry Level Business Analyst

PROFILE:

Excellent hands on experience on Oracle Cloud ERP in SaaS projects.

Strong experience in gathering business requirements, functional specification, use cases as per the needs of the clients.

Timely coordination with SMEs, stakeholder, development team & QA team to prioritize collected requirements.

Research, review, and analyze the effectiveness and efficiency of existing requirements gathering.

Proficient in comprehending and analyzing information derived from internal and external documents.

Presentation in UATs & helping the users & super users to navigate the software from start to end.

Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

Working experience in Agile model, Waterfall model

Conducting Functional, Localization, GUI, Acceptance, Browser compatibility, Regression, Boundary, Usability, Integration testing

Good rapport with clients by updating about the progress of the issues/tickets through mail, phone calls or WebEx.

Fast learner and easy to accommodate as the environment changes

Enjoy working as a part of challenging team.

Excellent written & verbal communication in 3 languages: English, Hindi, Tamil

TECHNICAL SKILLS:

Domain: Software as a Service (SaaS), Functional (Finance & Procurement)

Enterprise Application: Oracle Cloud ERP, EBS, HCM

ERP Cloud Financials: Payable, Fixed Assets, Expenses, General Ledger, Cash Management,

ERP Cloud Procurement: Purchasing & Self-Service Requisition.

Bug Tracking: Bugzilla, Mantis, JIRA.

WORK EXPERIENCE:

04/2018- 12/2018: SME, Data Classification, Sofbang LLC, Chicago, IL

Master data cleansing & classification to help the end users in making a sound & successful business decision.

Cost benefit analysis for the project on behalf of customer.

Integrated all material data into one master database by eliminating the problem of redundancy.

Each stage has QC transactions to ensure the dependency in data.

Import the batch file to harmonize from external source.

04/2016-10/2017: Consultant, Apps Associate, Denver, Co

Passionate about learning about the new changes in each release.

Created service request with Oracle to solve the issues on behalf of the clients.

Testing & troubleshooting the issues in an intention of smooth transition of the clients to cloud.

Created Implementation Users & designated roles through OIM within few hours.

Personalized user interfaces like supplier, invoices & using Sandbox

Worked on creating the workflow for journal Approvals & creating journal to posting the journal.

Configured Cash Management with banks codes & bank reconciliation setup.

Accounts payables set up & workflows for users.

Upgraded to New release &follow up through managed services.

Created test scripts for end users to help them learn the Oracle way & move the configuration from test to production.

Presented with test scripts to end users to help them understand the process better.

Due to their wide business nature, they had a complex approval stages, so set-up the journal workflows according to their business requirements.

Direct contact with client to understand their business requirements for the implementation.

In the footprints of HCM, to creating the roles & jobs to each role.

Modules implemented are AP, AR, Fixed Assets, Taxes, Expenses, Procurement & self-service.

Created different BU’s for US, Japan & Canada.

Created end-user documents to train ERP end-users in basic navigation in the system.

Helped finance & Procurement team to resolve few UAT issues.

Provided “before & after go-live” support to customers.

05/2013- 2015: Software QA Tester, Info matrix Global, San Jose, CA

Working with web application with two domains

Creating test cases for boundary testing, executing them

Performing functionality, regression, integration, localization, usability testing on various web, iOS, Android platforms

Executing native app testing running on Android and iOS environments

Performing localization testing for the app’s functionalities

Using emulators like Mobizen for bug log for Android devices mobile application.

Running integration testing of the app with other external apps.

Executing regression testing & Smoke testing on every latest build release.

Guiding the users and record their reported responses, in addition to eye tracking

Working in a Staging environment

Performing exploratory, functional, GUI testing of the images, web pages & mail promotions

TRAININGS & CERTIFICATIONS:

2018 Business Analyst training, Yes-m systems, Georgia

2013 Software Quality Assurance, Portnov Computer School, Los Altos, CA

EDUCATION:

2005 MBA in Human Resources & Finance, Bharathiar University, India

2003 Bachelors of commerce, Bharathiar University, India

REFERENCES AVAILABLE UPON REQUEST

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