Customer Technician
Resume:
Colleen Shaughnessy
Melbourne, FL *****
*******.***********@*****.***
Professional Optical Tech who is highly motivated and patient. Successfully builds and maintains positive rapport with clients and also an exceptional eye care professional with keen ability to assess customer needs, meet quality standards and evaluate customer satisfaction.
Authorized to work in the US for any employer
Work Experience
Optical Technician
Dr Michael Grofik Eye Care - Melbourne, FL
August 2018 to September 2018
pre-test patients before they are examined by the dr. Optical Technician
Eye Clinic & Laser Institute - Merritt Island, FL
April 2018 to August 2018
Obtained detailed medical and personal data for patient charts and records.Maintained organized records of customer prescriptions, work orders and payments.Confirms that frames were correctly built with facial and eye measurements and optical prescriptions.Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.Wrote clear, detailed work orders and instructions for grinding lenses and fabricating eyeglasses.Instructed patients on the proper care of eyeglasses and contact lenses Optical Technician
20/20 Eyeglass Superstore - Melbourne, FL
October 2015 to April 2018
Maintained organized records of customer prescriptions, work orders and payments.Confirms that frames were correctly built with facial and eye measurements and optical prescriptions.Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.Wrote clear, detailed work orders and instructions for grinding lenses and fabricating eyeglasses.Instructed patients on the proper care of eyeglasses and contact lenses Optician
Pearle Inc - Kingston, MA
November 1983 to January 2002
Maintained organized records of customer prescriptions, work orders and payments.Confirms that frames were correctly built with facial and eye measurements and optical prescriptions.Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.Wrote clear, detailed work orders and instructions for grinding lenses and fabricating eyeglasses.Instructed patients on the proper care of eyeglasses and contact lenses. Education
Whitman Hanson Regional - Hanson, MA
September 1979 to May 1983
Additional Information
Skill Highlights
Night vision solutions
Tinting expertise
Frame repair specialist
Eyeglasses expert
Astigmatism causes and treatments
understanding
Presbyopia knowledge
HIPAA compliant
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