Customer Service Sales

Working Experience:

Sales Supervisor/ P.R.O. from April 2010 up to present

Morellis Gelato- Avenues, Gourmet Gulf Kuwait

Reports and communicates effectively to the Management

Conduct orientation, train, coach, develop, and manage sales staff in execution of daily tasks.

Maximize sales and measure sales performance on a daily basis by reference to class sales reports from year prior on same day.

Oversee and participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.

Maintain adequate inventory to support sales promotions.

Oversee and participate in the coordination of sales promotion activities, including proper execution of indoor marketing and promotions

Oversee and participate in department inventories

Oversee proper pricing of merchandise and ensure all price changes are made

Facilitate proper communication between management and staff.

Oversee compliance of staff with established Company policies and standards, such as safekeeping of petty cash and property, personnel practices, security, sales, record-keeping procedures and legal (iqama) and medical certification (Baladiya)

Oversee compliance of Shop with government policies and licenses

Help solve problems that affect the shop’s service, efficiency, and productivity

Ensures highest level of Customer service and satisfaction

Any other tasks as assigned from time to time

As P.R.O., Renews residency, civil id, health, insurance of all staff

Facilitate in the renewal of all store licenses i.e. Commercial, Fire License, Trademark License etc.

Acts as authorized representative between third parties such as Suppliers, Bank, and Mall Tenant Management.

Oversee bank transactions such as staff salaries, overseas bank transfers including royalty payments and intra-company transfers.

Sales Supervisor from July 2005 to April 2010

AlKanafany, Heirs of Sameer Saeed & Yousef Nadoum Gen. Trading Co.

Promoted from Delivery Driver to Sales Supervisor

Supervisor/ Cashier from April 2004 to June 2005

Agricultural Food Products, Shuwaikh Kuwait

Language:

Arabic- Fluent both in oral & written

English- Fair both in oral & written

Education: Diploma in Electricity Department

El Mansoura Architectural School, Egypt

Skills:

Microsoft Office- Word & Excel

Internet & Web browsing

Outlook

Additional Skills:

Valid Kuwait Heavy Driving License since 2004

Have own personal car

Business Skills: Excellent Communications Skills, Written & Analytical Skills, Result Oriented

Personal Skills: Team player, Multi tasking, Initiative, Hardworking, Organize, Enthusiastic and adaptable to any change and working environment

AYMAN ABDELMONEIM IBRAHIM

Mobile Number: +965-**-***-***

Email: *****.*******@*******.***

Address: Farwaniya, Kuwait

Nationality: Egyptian

Birth date: September 12, 1980

CAREER OBJECTIVES

To secure a challenging position with a Company that will utilize my diverse skills and provide potential growth and development.

Contact this candidate