Customer Service Engineer

Jeanette Lopez

760-***-**** ***************@*****.***

Experience in logistic in sectors as agricultural and manufacturing.

Skills & Expertise

oFluently Spanish-English

oProficiency on Excel to create useful spreadsheets

oMathematics and statistics

oDesign and implementation of process and procedures

oExperience on audits from FDA and QS900

DEXCOM, Inc.

03.01.16 – up to date

Control and monitoring the inventory balances, physically and in oracle

Supplying strategically production lines

Direct operators on the preparation of kits efficiently

Cycle counting of the assemble components

Ensure the process of material preparation is in compliance with the company’s standards

Bolt House / Jett Harvest

01.01.15 – 05.01.15

Recruiting

Training

Inventory and classification of the goods

Quality Control and Inspection

Shipments

Orbis Container Services / Georgia Pacific Inc. LLC

Administration Management

01.01.07 – 03.09.10

Inventory Control. JIT

Supervise and Improve productivity.

Logistics, finding the best solution for the transportation of the finish product.

Gather paperwork required for the export/import of the crates.

Implementing, developing, and improving quality systems.

Met the regulations for AIB and QS9000

Activities pertain to Human Resources, such as recruiting, training, and rewarding.

Payroll.

Customer Service.

Preparing a monthly report KPI, which it was evaluated for top management.

Designing and implementing spread sheets in excel

Gulfstream Mexico – Interiores Aereos

Quality Engineer

04.97 – 05.99

Supervise and coordinate activities engaged on inspecting assembled harnesses.

Implementing quality standards in procedures as in finished products.

Directing employees in quality assurance inspections and testing, to assure regulatory standards are met.

Review reports and canalize with quality, production, suppliers, and engineering personnel to solve work-related issues.

Kenworth

Shipping and Receiving Clerk

12.93 – 03.97

Track record of freight liners inventory

Data entry from purchase orders, shipping reports, bill of ladings, using the company software.

Work in conjunction with suppliers and planner buyers to monitor what is transit and determine its expected time of arrival.

Examine production reports and customer orders to prioritize on what to ship and plan accordingly.

Elaborate shipments manifest for Mexican and US Custom Brokers.

EDUCATION

Industrial Engineer – Intituto Tecnologico de Mexicali

Master in Business Administration – University of Phoenix

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