Service Developer
Resume:
Profile
During my tenure in software engineering, I worked closely with product and
client teams to own the end-to-end lifecycle of solution development – business & functional analysis, data analysis, service analysis, technical documentation, prototyping, full-stack development of analytical solutions. Experience
Technical Writer
Milestone Inc. at Facebook, Aug 2018 - Present
Developing user guides and protocol documents for Facebook’s global security and compliance operations and developing KPI dashboards for global compliance management.
Research Writer
ASI & CrowdDoing Volunteering, June 2018 – Present Performing functional and technical analysis & documentation of new technologies like blockchain, medical tokenization, etc. and associated impact/ opportunities for healthcare startups in social services sector. Analyst and Developer
Cerner Healthcare Solutions
Application Management Services 2016-2017
Owned end-to-end product design and development of 10 web cloud products. Solutions were to improve understanding of services performance, service failures, service requests, asset utilization and performance. Analyst and Developer
Innovatia India Knowledge Management Services
Product Team 2013-2016
Designed and developed analytical solutions and tools to quantify service delivery quality, performance and compliance with client requirements for Innovatia’s product development and technical writing teams. Technology consulting
Associate Consultant @ Wipro Technologies 2013
Data management, demand pattern generation and service utilization forecasting for Wipro’s on-demand services portfolio Education
Bachelor of Engineering, Computer Science
Reva University, Bangalore India 2008 – 2012
****************@*****.***
Fremont, CA
US work authorization
Writing Samples
https://apoorvasridharan.journo
portfolio.com/
Skills in the bag
Adobe FrameMaker, XMETAL,
technical documentation, MS
Excel, DITA
PHP, MYSQL, MSSQL, HTML,
XML, CSS, JavaScript, jQuery,
Twitter Bootstrap, LAMP/WAMP
C, C++, C# ASP.Net, AWS
Skills in the pipeline
Tableau, ReactJS, Ruby on
Rails, AngularJS, MS PowerPoint
Awards & certifications
MIPT Technical Writing
Certification
Innovatia “Star Employee” award
Causes & volunteering
Janaagraha Center for
Citizenship & Democracy (India)
Mitra Citizen award recipient for
volunteer work in education.
Conducted Innovatia CSR
programs for public education.
APOORVA SRIDHARAN
An aspiring business professional with 4.5 years of functional analysis, technical writing and software development experience. I have a valid US work authorization.
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