Manager Customer Service
Resume:
Julie Hye Kim
Manassas, VA ***12
*********@*******.***
1. OBJECTIVE: to obtain the pharmacist position which will apply my 24 years of pharmacy knowledge and 20 years of pharmacy manager experience to provide impeccable patient care with genuine caring and close patient-pharmacist relationship and lead pharmacy staff to the stable and best work place to exercise pharmacy practice
2. EDUCATION: B.S. IN PHARMACY MAY 1994 UNIVERSITY OF THE SCIENCES IN PHILADELPHIA
3. EXPERIENCE:
09/2000 – 06/2018 38- 40 HRS/WEEK PHARMACY MANAGER SAFEWAY 4215 CHESHIRE STATION PLAZA DALE CITY, VA 22193 a. review and interpret physicians’ orders to dispense correct medication for patients’ diagnosis to drug -drug interactions, side effects, proper storages, and proper disposal of expired medications
b. provide the best drug information to physicians for substitution of non- formulary medications or alternative medications for same class drugs for lower copay for patients’ financial relief
c. offer MTM (medication therapy management) to patients to improve their adherence on taking medications and safety
d. perform the specifics of manager’s duty including to reach yearly sale goals, control down inventory, schedule pharmacy staff, and evaluate yearly staff performance
e. comply state and federal pharmacy law
08/1998 – 08/2000 60 HRS/ WEEK PHARMACY MANAGER RITE – AID 7041 PACIFIC AVE TACOMA, WA 98408
• Volunteer to relocate to Tacoma, WA to train pharmacists new computer system when RITE – AID acquired drug stores in the region
• Work extra hours ( 60 hrs per week ) to fulfill pharmacy daily performance due to the shortage of pharmacists such as fill/refill physicians’ order, counsel patients for new medication usage and supervise pharmacy staff 02/1998 – 08/2000 40 HRS/WEEK STAFF PHARMACIST CVS 9972 LIBERIA AVE MANASSAS, VA 20110
• Perform daily pharmacy activities from fill/refill physicians’ order to support Pharmacy manager’s duty when he wasn’t capable of performing his task. Direct technician support to work as a team
06/1994 – 02/1998 40 HRS/ WEEK STAFF PHARMACIST RITE – AID 2260 HUNTERS WOODS PLAZA STERLING, VA 20164
• Perform daily pharmacy activities from fill/refill physicians’ order to help out Pharmacy manager’s duty when he wasn’t capable of performing his task 4. SKILLS:
a. achieve several all record high sales during the year of 2017 :$55,000 per one week in 2017 vs $35,000 that same week in 2016 ---my pharmacy was credited for fast, friendly, and caring patient’s service --- I was awarded several times for the best customer service
b. certify to immunize patients from annual Flu vaccine to travel vaccine --- volunteer to set up Flu clinics at RDA engineer company in Manassas to immunize Flu shots for last 5 years
c. recognize to be one of top 5 stores to have well controlled inventory store in the Virginia district
5. CERTIFICATION :
CERTIFIED IMMUNIZATOR
CPR PERFORMER
REFERNCE AVAIABLE UPON REQUEST
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