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Customer Service Management

Location:
Chittagong, Chittagong, Bangladesh
Salary:
$150000 /Year
Posted:
January 13, 2019

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Resume:

Page * of *

**, *, *, *** **** Feringhee Bazar

Chittagong 4000. Bangladesh

Contact Phone: 880-31-713301-2, 31-2516281-2 Ext.151 (Off) Mobile: +880 181*-******, +880 175*-******

E-Mail: ac76vs@r.postjobfree.com

ac76vs@r.postjobfree.com,

ac76vs@r.postjobfree.com

MD. ARSHADUZZAMAN KHAN

OBJECTIVE

A challenging position in a team providing ample Managerial, technical & professional experience. Keep to work meaningfully through consistency, discipline and hard work.

PROFESSIONAL EXPERIENCE

Jun 2008 – To Date KDS Group Chittagong, Bangladesh Sr. Manager (Automation & Systems)

Concern

KDS Logistics Ltd.

KDS Steel Division

Job Description

Coordination, Planning & Management

Designing, Coding & Development of Software.

Designing Network Architecture.

Providing Training & Consultancy to the Corporate Clients. Planning & coordinating events, Plan future guideline for the organization. Jun 2002 – May 2008 SYSCARE Ltd. Chittagong, Bangladesh Sr. Programmer

Coordination, Planning & Management

Designing, Coding & Development of Software.

Designing Network Architecture.

Providing Training & Consultancy to the Corporate Clients. Planning & coordinating events, Plan future guideline for the organization. Page 2 of 5

PROFESSIONAL QUALIFICATION

E – Technology Software Engineer (GNIIT From NIIT) EDUCATION

Examination Institute Board or University Year

Division

or Class

or CGPA

M.B.A

(Finance)

Southern

University,

Bangladesh

Southern

University,

Bangladesh

2010 3.98 Out

Of 4

Master’s Of

Commerce

(Management )

Govt.

Commerce

College,

Chittagong

National University 2004 Second

Bachelor Of

Commerce

(B.Com)

Govt. City

College,

Chittagong

National University 2002 Second

Higher

Secondary

Certificate

Govt. Hazi

Mohammed

Mohsin

College,

Chittagong

Board of

Intermediate &

Secondary

Education,

Chittagong,

Bangladesh

1998 First

Secondary

School

Certificate

Govt. Muslim

High School,

Chittagong

Board of

Intermediate &

Secondary

Education,

Chittagong,

Bangladesh

1996 First

PROJECT WORK ON SOFTWARE AND WEB DEVELOPMENT:

Complete Integrated

MIS Solution For

KYCR COIL

Industries Ltd (Steel

Industry)

Modules deployed

1. Accounts Management System

2. Production & Operation Module

3. Inventory Management Systems

4. EDI Generation (Format CODECO)

5. Finance Management System

6. Human Resource Management System

7. Time Attendance Module

8. Payroll Management System

Responsibilities

Planning, Designing, Coding & Development of modules

Project Duration

Two Years

Page 3 of 5

Complete Integrated

MIS Solution For

KDS Logistics Ltd.

(Private ICD, Off

Dock)

Complete Integrated

MIS Solution For

T.K. Group Of

Industries

(Manufacturer)

Tools

1. Microsoft SQL Server 2005

2. VB .NET

3. Seagate Crystal Report 8.5

Modules deployed

1. Accounts Management System

2. ICD Operation Module (Export & Import Module)

3. EDI Generation (Format CODECO)

4. Finance Management System

5. Human Resource Management System

6. Time Attendance Module

7. Payroll Management System

Responsibilities

Planning, Designing, Coding & Development of modules

Project Duration

Three Years

Tools

1. Microsoft SQL Server 2005

2. VB .NET

3. Seagate Crystal Report 8.5

Modules deployed

1. Accounts Management System

2. Sales Monitoring System

3. Finance Management System

4. Delivery System On Factory Site

5. Local Purchase Module

6. Foreign Purchase Module

7. Human Resource Management System

8. Time Attendance Module

9. Payroll Management System

10. FTP Module for file transfer from Head Office To Factory Site

Responsibilities

Planning, Designing, Coding & Development of modules

Project Duration

Two Years

Tools

1. Microsoft SQL Server 2000

2. VB 6

3. Seagate Crystal Report 8.0

Page 4 of 5

Web Site references www.kdsgroup.net

www.syscarelimited.com

119.18.147.25

27.147.250.67:8082

www.seawaysgroup-bd.com

Tools

1. PHP 5.5

2. ASP.Net

3. MySQL

4. Macromedia Flash

5. VB Script

6. DHTML

7. Microsoft Front Page XP

SUMMARY OF COMPUTER SKILLS

Programming Exposure

Microsoft Visual Basic 6.0 (Desktop, COM and DCOM) Microsoft .Net Framework.

Microsoft Visual C++ 6.0 (MFC & SDK)

ODBC (Open Database Connectivity), OLEDB

HTML /DHTML / JavaScript

ASP.Net

C\C++

Unix Shell Script Programming

DOS Scripts for DOS\Windows\WinNT

RDBMS

Relational Database Design & System Concepts

SQL Server 2000/2005 / Back End Programming in T-SQL SQL Server 7 / TSQL

Microsoft Access 2000

Server & Software Packages

Microsoft Office 2000

Microsoft Front Page 2000

Microsoft Internet Information Server

Proxy Server

Operating Systems

Windows 2000 Server

Windows NT –4

DOS \Windows

Networking

TCP/IP and Other protocols

DHCP, WINS and DNS

Page 5 of 5

SUMMERY OF SOFT SKILLS

Presentation Skill

Communication skill

Customer service

Event Planning and Management

Documentation & Reporting skill.

LANGUAGES SKILLS

Bangla

English

PERSONAL INFORMATION

Date of Birth

Feb 06, 1982

Nationality

Bangladeshi

Marital Status

Married

Fathers Name & Address

Md. Abdul Halim Khan

Businessman

30, A, B, Das Lane Feringhee Bazar, Chittagong-Bangladesh. Mothers Name & Address

Arjumand Begum

Home Maker

30, A, B, Das Lane Feringhee Bazar, Chittagong-Bangladesh. Spouse Name, Profession & Address

Tasnim Jahan

Education: L.L.M

REFERENCES

Md. Imran Abu Hasan FCA

GM (Finance & Accounts)

KDS Steel Division

255 Nasirabad I/A, Chittagong

Phone: 880-31-2580341-5,880-31-2580291-2

Cell: +880 175*-******

Md. Sadequr Rahman

Managing Director

SYSCARE Limited

102 CDA Avenue Dampara Wasa, Chittagong

Phone: 880-**-******, Cell: 018**-******



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