Customer Service Management
Resume:
**, *, *, *** **** Feringhee Bazar
Chittagong 4000. Bangladesh
Contact Phone: 880-31-713301-2, 31-2516281-2 Ext.151 (Off) Mobile: +880 181*-******, +880 175*-******
E-Mail: *************@*****.***
***************@*****.***,
******.****@********.***
MD. ARSHADUZZAMAN KHAN
OBJECTIVE
A challenging position in a team providing ample Managerial, technical & professional experience. Keep to work meaningfully through consistency, discipline and hard work.
PROFESSIONAL EXPERIENCE
Jun 2008 – To Date KDS Group Chittagong, Bangladesh Sr. Manager (Automation & Systems)
Concern
KDS Logistics Ltd.
KDS Steel Division
Job Description
Coordination, Planning & Management
Designing, Coding & Development of Software.
Designing Network Architecture.
Providing Training & Consultancy to the Corporate Clients. Planning & coordinating events, Plan future guideline for the organization. Jun 2002 – May 2008 SYSCARE Ltd. Chittagong, Bangladesh Sr. Programmer
Coordination, Planning & Management
Designing, Coding & Development of Software.
Designing Network Architecture.
Providing Training & Consultancy to the Corporate Clients. Planning & coordinating events, Plan future guideline for the organization. Page 2 of 5
PROFESSIONAL QUALIFICATION
E – Technology Software Engineer (GNIIT From NIIT) EDUCATION
Examination Institute Board or University Year
Division
or Class
or CGPA
M.B.A
(Finance)
Southern
University,
Bangladesh
Southern
University,
Bangladesh
2010 3.98 Out
Of 4
Master’s Of
Commerce
(Management )
Govt.
Commerce
College,
Chittagong
National University 2004 Second
Bachelor Of
Commerce
(B.Com)
Govt. City
College,
Chittagong
National University 2002 Second
Higher
Secondary
Certificate
Govt. Hazi
Mohammed
Mohsin
College,
Chittagong
Board of
Intermediate &
Secondary
Education,
Chittagong,
Bangladesh
1998 First
Secondary
School
Certificate
Govt. Muslim
High School,
Chittagong
Board of
Intermediate &
Secondary
Education,
Chittagong,
Bangladesh
1996 First
PROJECT WORK ON SOFTWARE AND WEB DEVELOPMENT:
Complete Integrated
MIS Solution For
KYCR COIL
Industries Ltd (Steel
Industry)
Modules deployed
1. Accounts Management System
2. Production & Operation Module
3. Inventory Management Systems
4. EDI Generation (Format CODECO)
5. Finance Management System
6. Human Resource Management System
7. Time Attendance Module
8. Payroll Management System
Responsibilities
Planning, Designing, Coding & Development of modules
Project Duration
Two Years
Page 3 of 5
Complete Integrated
MIS Solution For
KDS Logistics Ltd.
(Private ICD, Off
Dock)
Complete Integrated
MIS Solution For
T.K. Group Of
Industries
(Manufacturer)
Tools
1. Microsoft SQL Server 2005
2. VB .NET
3. Seagate Crystal Report 8.5
Modules deployed
1. Accounts Management System
2. ICD Operation Module (Export & Import Module)
3. EDI Generation (Format CODECO)
4. Finance Management System
5. Human Resource Management System
6. Time Attendance Module
7. Payroll Management System
Responsibilities
Planning, Designing, Coding & Development of modules
Project Duration
Three Years
Tools
1. Microsoft SQL Server 2005
2. VB .NET
3. Seagate Crystal Report 8.5
Modules deployed
1. Accounts Management System
2. Sales Monitoring System
3. Finance Management System
4. Delivery System On Factory Site
5. Local Purchase Module
6. Foreign Purchase Module
7. Human Resource Management System
8. Time Attendance Module
9. Payroll Management System
10. FTP Module for file transfer from Head Office To Factory Site
Responsibilities
Planning, Designing, Coding & Development of modules
Project Duration
Two Years
Tools
1. Microsoft SQL Server 2000
2. VB 6
3. Seagate Crystal Report 8.0
Page 4 of 5
Web Site references www.kdsgroup.net
www.syscarelimited.com
119.18.147.25
27.147.250.67:8082
www.seawaysgroup-bd.com
Tools
1. PHP 5.5
2. ASP.Net
3. MySQL
4. Macromedia Flash
5. VB Script
6. DHTML
7. Microsoft Front Page XP
SUMMARY OF COMPUTER SKILLS
Programming Exposure
Microsoft Visual Basic 6.0 (Desktop, COM and DCOM) Microsoft .Net Framework.
Microsoft Visual C++ 6.0 (MFC & SDK)
ODBC (Open Database Connectivity), OLEDB
HTML /DHTML / JavaScript
ASP.Net
C\C++
Unix Shell Script Programming
DOS Scripts for DOS\Windows\WinNT
RDBMS
Relational Database Design & System Concepts
SQL Server 2000/2005 / Back End Programming in T-SQL SQL Server 7 / TSQL
Microsoft Access 2000
Server & Software Packages
Microsoft Office 2000
Microsoft Front Page 2000
Microsoft Internet Information Server
Proxy Server
Operating Systems
Windows 2000 Server
Windows NT –4
DOS \Windows
Networking
TCP/IP and Other protocols
DHCP, WINS and DNS
Page 5 of 5
SUMMERY OF SOFT SKILLS
Presentation Skill
Communication skill
Customer service
Event Planning and Management
Documentation & Reporting skill.
LANGUAGES SKILLS
Bangla
English
PERSONAL INFORMATION
Date of Birth
Feb 06, 1982
Nationality
Bangladeshi
Marital Status
Married
Fathers Name & Address
Md. Abdul Halim Khan
Businessman
30, A, B, Das Lane Feringhee Bazar, Chittagong-Bangladesh. Mothers Name & Address
Arjumand Begum
Home Maker
30, A, B, Das Lane Feringhee Bazar, Chittagong-Bangladesh. Spouse Name, Profession & Address
Tasnim Jahan
Education: L.L.M
REFERENCES
Md. Imran Abu Hasan FCA
GM (Finance & Accounts)
KDS Steel Division
255 Nasirabad I/A, Chittagong
Phone: 880-31-2580341-5,880-31-2580291-2
Cell: +880 175*-******
Md. Sadequr Rahman
Managing Director
SYSCARE Limited
102 CDA Avenue Dampara Wasa, Chittagong
Phone: 880-**-******, Cell: 018**-******
Contact this candidate