Engineer Manager

Fazli Rahman

Email: *********@*****.***

Mobile: 009**-**-*******

UAE Driving License: Yes

Visa Status: Employment (IT Engineer)

Current Address: Dubai UAE

https://www.linkedin.com/in/fazli-rahman/

PROFESSIONAL SUMMARY:

As an Information Technology professional with 4 experience in the IT industry Currently I am working at (OBS) Orange Business Services as IT Engineer, I learned that the best way to achieve success was to motivate the resources I had with well-defined objectives and improvement. I have offered expertise in installation and configuration of Cisco routers, Catalyst switches, and domain upgrades. In previous roles, I was a Field Engineer, Internee, Network Administrator, and System Engineer

Education & Professional Certifications:

BCS (Hons) Bachelor in Computer Science

CCNA Cisco Certified Network Associate R&S (Verification No: 418194171328ISVG) CCNP Cisco Certified Network Professional R&S (Verification No: 419174170659HLVN) MCSE Microsoft Certified Solution Expert Windows Server 2012 (Transcript ID: 1138723) CCNP Security (Secure & VPN) Course Completed

HCNA HUAWEI Certified Network Associate Course Completed Experience

1. Dubai – Orange Business Services (IT Engineer)

2. Dubai - DU Telecom (IT Engineer)

3. Pakistan - Sarhad Rural Support Program (IT Administrator) 4. Pakistan - Corvit Systems Lahore (IT Administrator) Orange Business Services

IT Network Field Engineer August-2016-to- Present Network Administration:

Network administration of Network across UAE and connected through IP, maintaining quality best practices and standard procedure working on shift basis 24/7 Coordinating with SSC Cairo and OBS Support for any changes needed on L2/L3 configurations for immediate resolution

Configuring and troubleshoot of network devices, support of LANs and WAN. Infrastructure support on Microsoft Windows Servers and Cisco technologies. Troubleshoot:

Installation, Implementation and modifications on network equipment’s. Project coordination and supervision and providing client Technical Support. Familiar with Cisco Catalyst switches 2950, 2960, 3550, 3560 45XX, 65XX Routers 1941,28XX, 29XX, 38XX, 39XX, 42XX, 43XX and 72XX Troubleshooting network issues, routing and switching issues at different sites. Carry out full installation of cisco routers, protocols and cabling for routers, Switches and new workstations. Troubleshooting different L2 and L3 issues by Remote or site visit to keep the network up.

IT supports:

Remote site support via telephone and remote connecting tools, visiting sites on urgent and schedule basis to fix site connectivity & configuration of new site Du (Emirates Integrated Telecommunications Company) Field Engineer December-2015-to- Augest-2016

Key Responsibilities:

Providing on-site technical support to customers regarding DATA, VOICE& VIDEO services by the Du ISP

Shifting customer to different port if needed on Switches. (Cisco ME3400 and ME4900, Huawei S33K & S93K, Packet Front ASR switches)

Installation of du Triple play services (Landline, Broadband, TV) through various active equipment is such as Packet front, Cisco, Huawei, GPON etc. Configuring customer wireless routers (DHCP, PPPOE & static IP) Coordinating with NOC for any changes needed on L2/L3 configurations For immediate resolution for customer’s complaints Preparation of connections such as pre-patching and checking port listing Tracing ports on which the customer is connected if port details are Wrong on our system

Assures the delivery, installation and activation of equipment to customer premises Making report of every visit done in a day & submitting at the end same day Site surveys of new locations and equipment’s cut-ins to the network Troubleshoot if any issue being face with the installation with Du NOC team Maintaining quality by following best practices and standard procedure Working on shift basis 24/7

SRSP (SARHAD RURAL SUPPORT PROGRAM) KPK Pakistan

Network/System Administrator Feb-2015-to-Sep-2015

Network Administration:

Configuration of Router 2811 and Switches 3560 & 3550 and DSL modems LAN configuration and administration

Troubleshooting of network issue, routing and switching of different site issues Strong organizational skills and ability to multi-task in a small Business environment

System Administration:

Domain administration, Active directory and GPO account management NTFS permissions Administration, Troubleshooting, Connectivity, Backup & Restore, maintenance Win7, 8 WinServer2008R2 / Win Server 2012R2 File and Network Printer & Standalone Printer Installation and configuration and IT support on LAN to all type of issues relating to client’s connectivity, application, virus issues, and software.

CORVIT SYSTEMS Lahore Pakistan

IT Lab Administrator (Internee) Jan-2014-to-June-2014 Network Administration:

Installation, Implementation and modifications on network equipment’s. Project coordination and supervision and providing client Technical Support. Routing protocols on Cisco routers (configuration and troubleshooting). IP subnet calculation and IP address allocation.

Creation of VLANs, Assign Ports to The VLANs

IP IGP Routing: OSPF, EIGRP, RIP, RIPv2.

Catalyst configuration: VLANs, VTP, Trunk, Ether channel management. Configure Spanning-Tree Protocol (STP, MST, PVST, PVST+, RPVST). Configuration of DHCP in routers.

Monitors and troubleshoots the network performance and security issues. Router and switch IOS up gradation.

Analyze and resolve network connectivity issues.

LAN Cabling, mounting Switches & Routers As per the Industrial standards. Configuration of VSS, HSRP, VRRP and GLBP.

Administration and configuration of network devices Cisco Routers 2800 & 2600 series and Cisco Switches 2950, 3560,3750 and 4500 series LAN administration & support to provide full connectivity for the LAN network Install, configure, support of LANs, WANs and Maintain network Systems Administration:

Installation, Configuration and Administration Troubleshooting, Connectivity, Backup & Restore, maintenance Windows Operating System of windows server 2008 & 2012 Administration and configuration of Active directory, Domain, DNS, DHCP Server, and GPO management

Printer installation, troubleshooting, and IT support on LAN TECHNICAL COMPETENCIES

Routing:

Cisco Routers: 1841, 1941, 2801, 2811, 2821, 2911, 3845, 3945 Routing Protocols: RIP, RIPv2, EIGRP, OSPF, BGP

Routing Technologies: Policy Based Routing, Route Redistribution, Route Summarization, Route Filtering

Switching:

Cisco Switches: 2950, 2960, 3400, 3560, 3750, 4900 Huawei Switches S33K & S93K

Packet Front ASR Switches

Switching Technologies: VTP, STP, RSTP, PVST, MST, Inter-Vlan Routing, Ether channel Redundancy Solutions: HSRP, VRRP, GLBP

Microsoft:

DHCP, DNS, DC, ADC, RODC, Active Directory, Group Policy, Domain, Backup and Restore, DFS, WDS, VPN

Remote Desktop, Sharing & Permissions, Raise Functional Levels Fail over Clustering, NAP, Print Server, File Server and Disaster Recovery Security:

Layer2 Security: Port Security/Static CAM, Storm-Control DHCP Snooping, Dynamic ARP Inspection (DAI), IP Source Guard and Protected Ports NAT: Static NAT, Dynamic NAT, PAT

ACLs: Standard and Extended ACL

Severs:

HP: Dell HP380 Gen9, Dell HP380 Gen10

Dell: PowerEdge 2950, PowerEdge R740,

Virtualization Technology:

Configuration and troubleshooting VMWARE and Hyper-V Firewall:

Cisco: ASA 3030, SonicWALL

Check Point: Check Point pb-10

Ipanema: nano engine

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