Customer Service Medical Assistant
Resume:
ADILENE FIGUEROA
***** ******* ***** ************, ** 78660 512-***-**** *******.********@*.********.***
OBJECTIVE
Experienced medical office receptionist with 5 years experience in working within clinical settings. Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments. Seeking to take next career step with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer service.
SKILLS & ABILITIES
–Great multitasker & organization capabilities, Good communicator, Good technical capabilities, good communication skills, professional, good customer service
EXPERIENCE
Job Title 1, ExpressMD Urgentcare 2012 – 2017
Pflugerville, TX
- paperwork, collecting copays or deductibles, taking payments, posting payments on patient’s account, filing paperwork, occupational medicine, answer phone calls, maintain front lobby clean and organized, greet patients and translate patients. Schedule Patients and call in prescriptions.
Job Title 2, Magic Cycle Laundrymat 2010– 2012
Pflugerville, TX
-Customer service, maintain equipment and area organized and clean, collect payments, wash and fold service
EDUCATION
Austin Community College – Austin, TX- Perusing a BSN in Nursing
-3.5 GPA, Intro to AP 1 & 2, Microbiology, Cell/Molecular, Spanish 1-4, Nutrition, Chemistry, Speech Communication
Virginia College- Austin, TX- Perusing Medical Assistant Certification
-3.4 GPA, AP 1 & 2, Phlebotomy, Medical Terminology, Medical Law and Ethics, Office Administration, Patient Assessment, CPR, Clinical Techniques
REFERENCES
Dawn Dyer
Front Desk Manager, ExpressMD Urgentcare
Contact this candidate