Customer Service Sales

CONTACT ***, ******* *** *

#**-***

Singapore ***653

********@*****.***

+65 91795989

Fairmont & Swissotel - Prego September 2017 March 2018 Tanglin Club February 2017 August 2017

Orchard Scotts Residences by Far East

Hospitality

September 2015 September 2016

Nur Muhammad Bin

Ismail

BASIC INFORMATION

NRIC §S9232236Z

Date of Birth § 16 September 1992

Marital Status § Single

Date of Availability § Immediate

Expected Salary § SGD 2000

OBJECTIVE

Seeking a full-time or temporary position in in the culinary, food & beverage sector. WORK EXPERIENCE

Intern (Cook)

SGD 800

Garde Manger Department

Prepare mise en place for kitchen operations (Garde manger) Receive and verify ordered and purchased food products and relay to supervisor In charge of running Starters station during lunch and dinner service Assist with preparation and operation of buffet dining for Sunday brunch (Starters) Intern (Cook)

SGD 980

Part I: Tavern Grill

Prepare mise en place for kitchen operations

Run italian pizza station during lunch and diner service Collect and verify kitchen inventory, stock and produce Part II: Garde Manger/ Tearoom

Assist in mise en place in Garde Manger department Deployed to Tearoom Cafe, in charge of sandwiches and salads Guest Service Officer

Nur Muhammad Bin Ismail 1

Singapore Armed Forces April 2013 November 2014

Starhub September 2012 November 2012

NParks (Gardens by the Bay) February 2011 August 2011 WSQ Diploma in Culinary Arts October 2016 June 2018 SGD 2100/Month

Provide courteous and professional service to guests who are checking in or out of the Serviced Apartment Offer assistance to guests as needed during their stay Heed to guest requests by coordinating with housekeeping, engineering, bell service team Ocassionally deal with irate guests and find ways to resolve issues to the guests' satisfaction Assist guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale

Responsible for bookkeeping duties, including maintaining cash floats, preparing bank deposits and posting charges for items that guests may order or use during their stay Proficient in using the billing and reservation computer systems, managing a multi-line telephone system, familiarity with hotel facilities, customer service, and communication skills Preventive Medicine Technician (NSF)

Perform routine environmental audits pertaining to dengue control Audits food-service sanitation of cookhouses and stalls Liasing with Environmental Control Officers (ECOs), pest control companies and camp users Telesales Executive

SGD 2000/Month

Identify sales opportunities and up-sell to existing clients Prospect and secure sales deals via phone

Support inbound customer services and sales enquiries Intern

SGD 500/month

Tasked in plant inventory and tagging

Performed basic planting and maintenance

Plant map plotting in tree banks and landscape sites Designed softscapes in small landscape areas

QUALIFICATIONS

WSQ- Diploma in Culinary Arts

WSQ- Higher Certificate in Culinary Arts

WSQ- Certificate in Culinary Arts

WSQ - Certificate in Basic Food & Hygiene Course

Statement Of Attainment in "Conduct Food & Beverage Hygiene Audit" at "At-Sunrice Globalchef Academy" Statement Of Attainment in "Workplace Safety & Health Operations" at "NTUC Learning Hub Pte. Ltd." Statement Of Attainment in "Identify Landscape Materials, Horticultural Products, Irrigation Components & Tools used in Industry" at "Centre For Urban Greenery & Ecology" Statement of Attainment in "Safe Use & Handling of Non-Hazardous Chemicals Under Supervision" at "Centre For Urban Greenery & Ecology"

EDUCATION

at-Sunrice Globalchef Academy

Nur Muhammad Bin Ismail 2

Diploma in Horticulture and Landscape

Management

April 2009 February 2012

GCE 'O' Levels January 2004 December 2008

Completed the full-time Diploma course in Culinary Arts Ngee Ann Polytechnic

Completed the full-time course in Diploma in Horticulture & Landscape Management with a Graduating GPA of 3.1538.

Compassvale Secondary School

Obtained the GCE 'O' Levels.

Grades

English Language: B4

Mathematics: C5

Science (Chem/Bio): B3

Combined Humanities:B3

Malay Language:C5

Food & Nutrition:A2

L1 R4:17

L1 R5:22

INTERESTS

I am an avid homecook. Loves to spend time in the gym. Appreciates reflex-based sports such as badminton. REFERENCES

Mr. Saiful Anuar

Senior Lecturer in Ngee Ann Polytechnic

+65 9759 6302

Nur Muhammad Bin Ismail 3

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