IT Support

WORK EXPERIENCE

STAFF ALLIANCE INC., MAKATI CITY

(NESIC PHILIPPINES INC.)

AUGUST 2017 – PRESENT

Technical Support Engineer

Install, upgrade, support and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.

Assisted end-users in using new and existing technology; provided coaching and one-on-one training.

Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.

Authored second-line support team manuals and maintained support standard operating procedures.

EXTINGUISHED INC., QUEZON CITY

APRIL 2016 – APRIL 2017

Software Engineer

Installed, upgrade, and verified hardware and software applications.

Installed CCTV System and Door Access System

Managed laptops, desktops, and Printers Company.

GALLEON ALL HANDS ON DECK – INTERN

APRIL 2015 – JUNE 2015

Installed, upgrade, and verified hardware and software applications.

Managed laptops, desktops, and Printers Company.

EDUCATION

EULOGIO AMANG RODRIGUZ INSTITUTE OF SCIENCE AND TECHNOLOGY

S.Y. 2012 – 2016

Bachelor of Science in Computer Science

REFERENCES

NELITA LAPITAN, NESIC PHILIPPINES INC.

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RANDY MEDALIO, EXTINGUISHED INC.

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PERSONAL INFO

Age: 23

Birthday: July 22, 1995

Birthplace: Manila

Nationality: Filipino

Religion: Roman Catholic

DANILO V. VALDEZ JR.

OBJECTIVE

To obtain a position that allows me to enhance my knowledge and skills and to achieve personal growth and development while working towards achieving the company’s goal.

TECHNICAL SKILLS & ABILITIES

- Windows OS, Windows Servers, NAS, Basic Routing & Switching, Anti-Virus.

-CCTV System, Door Access System, PABX System,

- Computer hardware and software troubleshooting.

-Basic knowledge in C++ and HTML

- Can easily learn new skills

- Good oral communication, can work under pressure and willing to work on a flexible time schedule

Contact this candidate