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Hotel receptionist, bank teller

Location:
Kampala, Uganda
Posted:
January 14, 2019

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Resume:

CURRICULUM VITAE

NAGADYA DIANA HENRIETTA

P.O BOX 1337 KAMPALA

PHONE: +256-*********

EMAIL: ac765z@r.postjobfree.com

PERSONAL DETAILS

Date of Birth: 7th November 1991

Marital Status: Single

Nationality: Ugandan

PROFILE

I am an International Business student graduate from Makerere University Business School with a Diploma in Tours and Travel from Career Institute. I have work experience as a receptionist from Golf course Hotel and as a Banking officer from FINCA Uganda. I have strong analytical skills, trustworthy, highly motivated and hardworking person with a high sense of duty loyalty both professionally and privately. Extremely flexible and can easily adapt to the surroundings without compromising with any of my principles and responsibilities. I love discovering new cultures and meeting new people and working for the greater good of everyone around me.

CARRIER OBJECTIVE.

.To build a career in international airway travel and become one of the top international travel agents in the country.

WORKING EXPERIENCE:

June to November 2015- Banking officer FINCA Uganda

Key duties and responsibilities

Receiving and paying out cash to customers

Receiving customer complaints and forwarding them to respective office

Carrying out money transfer transactions using moneygram and western union

March to May 2015_ Front office agent Golf Course Hotel Kampala

Key duties and responsibilities

Make reservations for walk in guests at the hotel

Checking in guests with reservations

Receiving both cash and cheque payments for the guest in dollas and shillings

Taking guest inquiries and complaints

June-July 2013 – Receptionist at Hoshiko Engineering Services (Internship)

Key duties and responsibilities

Received customers and any external documentation of the company.

Received and handled customer complaints and queries.

Cleared all complete vehicles and ensured their deliveries to the right owners

Supervised the mechanics to make sure work was completed in time

Records keeping of all store equipment both available and utilized

June – July 2012 – Accounting Assistant and Receptionist at Doctors with Africa (Internship)

Key responsibilities and duties

Verification of the received cheques, invoices and receipts.

Managed the petty cash books of the company

Handled the paper work which included photocopying and filing the paper work.

Drafted cheques, invoices and receipts

EDUCATION BACKGROUND

YEAR SCHOOL AWARD

2016-2017 Career Institute Diploma in Tours and Travel

2011-2015 Makerere University Business school Bachelors degree in International Business (BIB)

2009-2010; Our Lady of Africa Namilyang Uganda Advanced Certificate Education

2005-2008 ;Seeta High School Uganda Certificate of Education

1998-2004; Kireka S.D.A primary Primary Leaving Examination

SKILLS

Teamwork – can make effective contributions as both a team member and team leader in different projects. I was a team leader of our discussion and course work team at the university.

Communication skills- can demonstrate oral and written communication

I have knowledge on Microsoft Office and word processing applications which include current versions of:

Microsoft Office Word

I also have basic knowledge in drawing of marketing plans, business plans and preparing reports on duties carried out.

I also have theoretical knowledge on carrying out market research, identifying opportunities and drawing of strategic plans

I have good interpersonal and customer care skills

INTERESTS

Watching movies

Listening to music

Reading novels

Travelling

Meeting new people

LANGUAGES

English Spoken And written

Luganda Spoken

REFEREES

1.Mrs. HellenLuyima

Managing Administrator

Hoshiko Engineering Services Limited

TEL; 077*******

ac765z@r.postjobfree.com

2.MrTwambale Denis

IT Manager

AAR Services

TEL: 078*******

Email: ac765z@r.postjobfree.com

3 Mr Muyinza Morris

Director

Tinkerbell junior school

TEL: 077*******



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