CURRICULUM VITAE
NAGADYA DIANA HENRIETTA
P.O BOX 1337 KAMPALA
PHONE: +256-*********
EMAIL: ac765z@r.postjobfree.com
PERSONAL DETAILS
Date of Birth: 7th November 1991
Marital Status: Single
Nationality: Ugandan
PROFILE
I am an International Business student graduate from Makerere University Business School with a Diploma in Tours and Travel from Career Institute. I have work experience as a receptionist from Golf course Hotel and as a Banking officer from FINCA Uganda. I have strong analytical skills, trustworthy, highly motivated and hardworking person with a high sense of duty loyalty both professionally and privately. Extremely flexible and can easily adapt to the surroundings without compromising with any of my principles and responsibilities. I love discovering new cultures and meeting new people and working for the greater good of everyone around me.
CARRIER OBJECTIVE.
.To build a career in international airway travel and become one of the top international travel agents in the country.
WORKING EXPERIENCE:
June to November 2015- Banking officer FINCA Uganda
Key duties and responsibilities
Receiving and paying out cash to customers
Receiving customer complaints and forwarding them to respective office
Carrying out money transfer transactions using moneygram and western union
March to May 2015_ Front office agent Golf Course Hotel Kampala
Key duties and responsibilities
Make reservations for walk in guests at the hotel
Checking in guests with reservations
Receiving both cash and cheque payments for the guest in dollas and shillings
Taking guest inquiries and complaints
June-July 2013 – Receptionist at Hoshiko Engineering Services (Internship)
Key duties and responsibilities
Received customers and any external documentation of the company.
Received and handled customer complaints and queries.
Cleared all complete vehicles and ensured their deliveries to the right owners
Supervised the mechanics to make sure work was completed in time
Records keeping of all store equipment both available and utilized
June – July 2012 – Accounting Assistant and Receptionist at Doctors with Africa (Internship)
Key responsibilities and duties
Verification of the received cheques, invoices and receipts.
Managed the petty cash books of the company
Handled the paper work which included photocopying and filing the paper work.
Drafted cheques, invoices and receipts
EDUCATION BACKGROUND
YEAR SCHOOL AWARD
2016-2017 Career Institute Diploma in Tours and Travel
2011-2015 Makerere University Business school Bachelors degree in International Business (BIB)
2009-2010; Our Lady of Africa Namilyang Uganda Advanced Certificate Education
2005-2008 ;Seeta High School Uganda Certificate of Education
1998-2004; Kireka S.D.A primary Primary Leaving Examination
SKILLS
Teamwork – can make effective contributions as both a team member and team leader in different projects. I was a team leader of our discussion and course work team at the university.
Communication skills- can demonstrate oral and written communication
I have knowledge on Microsoft Office and word processing applications which include current versions of:
Microsoft Office Word
I also have basic knowledge in drawing of marketing plans, business plans and preparing reports on duties carried out.
I also have theoretical knowledge on carrying out market research, identifying opportunities and drawing of strategic plans
I have good interpersonal and customer care skills
INTERESTS
Watching movies
Listening to music
Reading novels
Travelling
Meeting new people
LANGUAGES
English Spoken And written
Luganda Spoken
REFEREES
1.Mrs. HellenLuyima
Managing Administrator
Hoshiko Engineering Services Limited
TEL; 077*******
ac765z@r.postjobfree.com
2.MrTwambale Denis
IT Manager
AAR Services
TEL: 078*******
Email: ac765z@r.postjobfree.com
3 Mr Muyinza Morris
Director
Tinkerbell junior school
TEL: 077*******