Software Engineer Quality Assurance

RAMSEY BOUAAZZI

McKinney, TX ***** • 214-***-**** • *********@*****.***

SOFTWARE QUALITY ASSURANCE PROFESSIONAL

Cisco Certified Network Associate (CCNA) and recent graduate with a BAAS Degree in Applied Technology & Performance Improvement seeking a new opportunity as a Software Quality Assurance Analyst. Looking to leverage past experience as a QA Software Engineer Assistant configuring routers and switches, maintaining networks, and testing and deploying software. Well-prepared to review functional and design specifications, identify and map test case requirements, design test coverage plans, develop and execute manual or automated test cases, identify potential quality issues, isolate defects, and report test results. Dedicated leader with technical proficiency in CCNA Routing & Switching, TestRail, SQL, MySQL, Java, .NET, Git, Windows Server Update Services, Active Directory, and Linux.

CORE COMPETENCIES

Software Quality Assurance (QA)

Router & Switch Configuration

Automated & Manual Software Testing

TCP/IP

Cisco Certified Network Associate

Advanced Windows Configuration

Computer Installation

Technical Analysis & Troubleshooting

Computer Networking Technology

EDUCATION

UNIVERSITY OF NORTH TEXAS, Denton, TX

Bachelor of Applied Arts & Sciences Degree in Applied Technology & Performance Improvement (ATPI), May 2018 Relevant Coursework

Principles of Training & Development Project Management & ATPI Technical Presentation Skills Principles of Leadership, Empowerment & Team Building Advanced Computer Applications in Education & Training Human Relations in Business, Education, & Industry Communications in Business, Education, & Industry COLLIN COLLEGE, McKinney, TX

Associate of Applied Science Degree in Computer Networking Technology (Dean’s List), May 2016 PROFESSIONAL EXPERIENCE

BBX TECHNOLOGIES, McKinney, TX Summer 2017 & 2018

BBX Technologies specializes in blended inbound and outbound contact center solutions, unified communications, and intuitive interfaces to help businesses improve their customer experiences at every touchpoint. Quality Assurance Software Engineer Assistant

• Utilized test plans to assess the functionality of call center software modules and reported any issues.

• Installed new hardware and software systems and upgraded existing hardware and software.

• Utilized Microsoft tools and MySQL database and applied TCP/IP and network topography skills.

• Worked within Microsoft Windows and Outlook 365 environments. PREMIER LOGITECH, Frisco, TX Summer 2017

Premier Logitech is an award-winning supply chain provider combining logistics and technology competencies to deliver innovative solutions to clients.

IT Specialist

• Installed, configured, and removed Dell workstations, laptops, Macs, printers, networked devices, switches, peripherals, and accessories at schools throughout the Frisco Independent School District.

• Constructed and upgraded computers in labs, classrooms, and administration offices.

• Installed and operated hardware (Dell), software (Windows Operating System), and networking capabilities.

• Programmed, analyzed, troubleshot, set up, and managed the onboarding of the NIC Card/Image File on every end-user PC in the school district and performed BIOS password resets. TECHNICAL SKILLS

TestRail, Agile & Scrum Environments, Software Testing, CCNA, SQL, MySQL, Java, .NET, Git, Advanced Windows Server Update Services, Active Directory, Linux Installation & Configuration, Cisco Routers & Switches

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