QA Analyst

Rumana Alam

Jersey City, NJ ***** 754-***-**** ***********@*****.*** https://www.linkedin.com/in/rumana-alam/ PROFILE

A Certified ISTQB (Foundation level) Quality Assurance Analyst with 6+ years of IT experience, focused on Manual, Database, Integration, Mobile, API and Automation testing in Tata Consultancy Services (TCS). Detailed industry experience in STLC and Agile (Scrum) methodology in Retail, Insurance, Energy, Order Management System, Supply Chain and Hospitality domains. Expertise on tools like Selenium WebDriver, Selenium X2, Postman, FileZilla, HP QC/ALM, PeopleSoft, IBM Rational, Microsoft Azure, VSTS & MTM, MDS (Master Data Services), SiteCore and Microsoft Dynamics 365 (CRM tool).

WORK EXPERIENCE

Tata Consultancy Services (AutoNation) (Domain: Retail), QA Lead, 8/2017 to Present

• AutoNation.com project - Created Test Plans, Strategies & Data, setup Environments & Maintained Test Artifacts in VSTS/MTM using Agile Scrum methodology. Contributed in Sprint Planning for user story Estimations and Planning. Content testing using Sitecore. Mobile testing in android as well as iOS using device and emulator.

• Supply Chain project - Supervised a team to Incorporate Integration Testing of Database using SQL queries using SQL server, API testing using Postman, Responsive Web Testing using CRM tool, Microsoft Dynamics 365.

• Streamlined Execution of Test Scripts, Defect Management processes using VSTS /MTM & Daily Tracking to ensure Quality Control and Testing of all the business requirements.

• Reviewed testing execution and ensured project testing deadlines and milestones were met utilizing various reporting on VSTS.

• Produced Continuous assessment and streamlined industry best practices to increase productivity, reduce cost of testing, improve quality and testing processes via Automation framework.

• Ensured that Customers’ Expectations were met, and Certified that a High-Quality Product was delivered. Tata Consultancy Services (Genworth Financial) (Domain: Insurance), QA Analyst, 6/2017 to 7/2017

• Optimized Requirement analysis, Preparation of Test Plans and Strategies, Accomplished System Integration

• Testing for changes prior to releasing for User Acceptance Testing (UAT) using HP ALM.

• Stimulated Data Migration Testing from Oracle Database (SQL) to Greenplum Database (PostgreSQL).

• Established and Monitored the processes for Issue Tracking Quality Management as per Best Practices.

• Identified Project Risks & Mitigation plans according to Client Priorities & various business needs.

• Fostered smooth delivery for ongoing releases of different product implementations throughout the project. TCS (Hilton Grand Vacation Project) (Domain: Hospitality), QA Analyst, 9/2014 to 5/2017

• Designed Test Scenarios, Test Cases, Scripts, Test Plans & Strategies, Test matrix and all Test documents in

• IBM Rational (initially) and then moved to VSTS using Agile Scrum methodology. Mobile testing in android as well as iOS. Designed Automation Regression Suite in Selenium WebDriver (using C#) for Responsive Web Testing.

• Avoided Gaps in Testing by Optimizing Defect Management processes using IBM Rational and VSTS.

• Supervised the team in Preparation of Test environments, execution of Test cases, collaborating Test Data and

• Process Documentation throughout the project.

• Collaborated in every sprint meeting in providing estimates of testing. Officiated Client calls on daily & weekly basis for better understanding of gaps and business requirements.

• Analyzed Defects logged during UAT phase, Guided business users with new implementations, Contributed in

• Daily Testing Report Creation using VSTS and produced RCA report to find the gaps. Tata Consultancy Services (Halliburton Landmark Project) (Domain: Energy), QA Analyst, 1/2014 to 8/2014

• Enhanced product quality by 100% Test Case coverage using Test Matrix throughout the project cycle.

• Designed Test documents and executed them in HP QC. Managed Defects Suite in PeopleSoft.

• Incorporated Regression Test Cases on various modules of Openworks application.

• Assisted the team to install latest Builds of Openworks in the Linux servers as well as Windows OS.

• Collaborated with team for setting up Installation of Oracle software environment & Openworks database.

• Established Sync Testing Workflow of all the import/export functionalities & data managers of Openworks. Tata Consultancy Services (CVS Caremark Project) (Domain: Retail), QA Analyst, 09/2012 to 12/2013

• Designed & Implemented Test scenarios & Test cases and assured 100% test coverage using test matrix.

• Created Test Cases and logged defects for every sprint in HP QC. Completed Test execution on AS/400.

• Optimized product quality with Regression suite after every build to ensure high product quality.

• Generated Test Data as per the need of the project for every sprint. EDUCATION

Bachelor’s in technology, SRM University, Chennai, Tamil Nadu, India - 2008-12

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