Payroll
Resume:
**********@*****.***
Payroll expert and human resources specialist with progressive experience and commitment to excellence and service.
SKILLS
Payroll Teamwork and Collaboration Empathy
Human Resources Problem solving Attention to detail
Analytics Strong Communication Skills Commitment
Adaptability Critical Observation Creativity
SOFTWARE SKILLS
JD Edwards/ADP Microsoft Word/Excel/Office Kronos
Windows XP Lotus1.2.3 AS400
Outlook Adobe PeopleSoft
PROFESSIONAL EXPERIENCE
Receivables Management Specialist
Dohmen Life Science Services September 2017- Present
Provide support to the cash posting team.
Completed timely and thorough collection efforts on past due accounts receivable for assigned clients.
Document collection efforts clearly and concisely with appropriate supporting documents.
Submit Financial Adjustments and apply to Adjustments and apply to Accounts Receivable
Interact with DLSS clients and clients’ customers effectively and professionally.
Escalate items to client and/or management when appropriate in a manner
Participate in periodic A/R reviews with clients
Respond to clients and customer inquiries and correspondence timely.
Maintain Accounts Receivable documents
Compile spreadsheets for internal and external uses
Support requests for client audits
Miscellaneous tasks as assigned
Client Payroll Deduction Specialist
Trustmark, Mequon October 2016 – September 2017
Schedules payroll deduction set-up calls with assigned clients regarding their customized payroll parameters.
Conducts comprehensive Payroll Deduction set-up calls educating large and small clients on suitable options and automation selection, while evaluating clients’ capabilities and needs.
Confidently directs complex Payroll Deduction/Billing conversations while maintaining the highest level of customer-friendly temperament and positive demeanor.
Creates and distributes a Client Implementation Summary to clients and follows up on summary approval.
Maintains a consistent level of contact with Clients throughout the onboarding process providing education, updates, and direction
Performs some data entry and effectively communicates the details of the payroll deduction set up information to appropriate departments in a timely manner.
Performs some data entry and effectively communicates the details of the payroll deduction set up information to appropriate departments in a timely manner.
Effectively transitions a client to their Billing Specialist after on-boarding has been completed
Acts as a resource for other staff members within the client service function.
Works collaboratively with Broker Partners and Enrollment Firm Partners to efficiently on-board clients while proactively establishing essential requirements.
Acts as a Subject matter expert to our established and emerging producer partners.
Payroll & Benefits Specialist
Corix Group of Companies, Wauwatosa March 2016 – June 2016
Process bi-weekly payroll for more than 800 employees for 7 different companies
Upload funds to TransAmerica for 401K contributions
Prepare W-4 and Tax information, including 1095-C
Run multiple payroll reports for month end reports.
Provide direct HR services including answering questions about benefits, setting up COBRA, resetting passwords, providing employee verification & onboarding
Completed Cash Summary after payroll is processed (ADP)
Process new hire and termination information
Manage and process payroll interfaces like time & attendance
Completed and updated garnishments
Process manual check for CA employees
E-Verify employees
Work with ADP to implementation to T&A programs
Union splits and payroll
Payroll Coordinator/HR Assistant (Temporary Assignment) October 2015 – March 2016
Dohmen Life Science Services, Milwaukee
Process bi-weekly payroll for more than 800 employees
Upload funds to Fidelity for 401K contributions
Prepare W-4 and Tax information, including 1095-C
Completed Cash Summary after payroll is processed (ADP)
Run multiple payroll reports for month end reports
Provide direct HR service including answering questions about benefits, setting up COBRA, resetting passwords, providing employee verification & onboarding
Process new hire and termination information
Sr. Payroll Coordinator August 2013 – May 2015
Manpower Group, Milwaukee
Processed payroll for 400-900 employees weekly for a minimum of 8 states (including PR) using the JD Edwards Payroll/Accounting System. Processed Garnishments and entered approved expenses. Assisted associates with on boarding issues like completing W-2.
Ensured manual time slips, deductions and expenses are processed within 24 hours of receipt
Maintained accurate payroll records and employee files, including manual check log and reconciliation of payroll account
Complied with company policy relating to record keeping and approving payroll information
Managed discrepancies and management requests for commission, hourly, and salaried employees
Monitored vacation distribution for accuracy and office distribution
Participated in company meetings for implementing new policies and procedures.
Reviewed computed wages and ensured the accuracy of earnings, warranting all changes to payroll are processed correctly
Assistant Underwriter I January 2003 – March 2013
Old Republic Insurance Company, Brookfield
Calculated premiums on accounts based on the information obtained from company staff, agents and Insured’s (NCCI) rating procedures
Monitor internal and external requests for information to ensure accurate and timely response in meeting bureau and filing deadlines
Communicating with different bureaus and agents
Maintain new and renewal polices with necessary endorsements and certifications
Completed policy summaries, coding worksheets, and tax location information required for coding the policy within Sarbanes-Oxley guidelines
Issue Posting notices and Auto ID Cards on Commercial accounts, completing pencil copies if necessary
Provided administrative services and proofreading upon request
Monitored and processed policies and endorsements for accounts on which the calculating and issuance authority is delegated to agents .
Worked with other departments within the company to resolve problems and discrepancies on policies
EDUCATION
Master of Business Administration 2018, anticipated
Cardinal Stritch University, Milwaukee, WI
Bachelor of Arts: Management and Communication June 2011
Concordia University, Milwaukee, WI
Community Involvement
Parent Coordinator for Tigers Quadrevion-Henning-Youth-Football-League 2014 – Present
Youth Director for Divine Temple Church of God in Christ 2001 – Present
Tunya King
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