Robert Akrong
*** ******** **, *********, ** ****3
*******@*****.***
OVERVIEW
Senior Network Engineer with over twenty years of network architecture\design, and management experience. Ability to prioritize, manage, and deploy multiple projects in a timely fashion. Expertise in Cisco Data, Voice, and Security technologies, as well as F5, Radware\Alteon, and Microsoft Load Balancing technologies. Demonstrated experience of working in diverse settings, including Microsoft, Apple, Palo Alto, F5, VMware, Infoblox, and Cisco networks. Highly organized with excellent problem-solving and communication skills
SKILLS SUMMARY
Certified Cisco Network Professional (CCNP) Microsoft Certified Systems Engineer (MCSE)
Certified Novell Engineer (CNE) A+ Computer Technician Certificate
F5 Load Balancing Cisco UCS, Vmware Vserver\Vcenter
Operating Systems: Windows Server 2000, 2012; Windows XP/Vista/7/8; Linux. Vmware Virtualization
Cisco UCS, Vmware ESXI/Vcenter, Infoblox (IPAM, DNS)
Networking: BGP, OSPF, RIPv2, IGRP, EIGRP, MPLS, HDLC, PPP, Frame-relay, MLFR, ISIS, HSRP, GLBP, VRRP, NSRP, ISDN, IPSEC, L2TP, GRE, FTP, TFTP, NAT, PAT, SSL VPN, DMVPN, DHCP, DNS, TCP/IP, IPV6, F5 LTM, GTM, V9 -12
Tools: Visio, Wireshark, HP NMMi, Tcpdump, Cisco Prime
CERTIFICATES
CCNP (Cisco Certified Network Professional) Cisco, Inc
MCSE (Microsoft Certified Systems Engineer) Microsoft Corp.
CNE (Certified Network Engineer) Novell, Inc;
A+ (Certified Computer Technician) COMPTIA
EXPERIENCE
IRS (Federal Govt, Contractor) Martinsburg, WV Nov 2017 – Present
Senior Network Engineer
Senior member of the network team, including Cisco-employed Engineers, that is configuring IRS’s network security and segmentation effort, using Cisco ISE 2.4, Cisco PxGrid/Infoblox, Cisco Stealthwatch, and Tetration all load-balanced on F5 High-end Appliances, in all IRS' major and midsized data-centers, serving over 500,000 users.
Upgrading IRS’s ISE 2.0 to 2.4, including migrating the database and configuration settings, and upgrading the BIOS and firmware on the Cisco UCS Computers that house the virtual machines.
Senior member of the team re-designing and reconfiguring the centralization and administration of UCS hosts running on Vmware Esxi. Also responsible for setting up and configuring Spine and leaf switches, APIC, Bridge domains, as well as contract/tenants for ACI operations.
Senior member of the team that is re-designing, upgrading, and configuring existing new Cisco Stealthwatch 6.9 to 6.10.3, and integrating it with Cisco ISE-pxGrid, Cisco Tetration, and Infoblox IPAM\DNS infrastructure.
Leader of the team redesigning, reconfiguring, and configuring existing and new F5 Load Balancers to load balance over 300 ISE PSNs in all IRS's major and midsize data centers nationwide.
Wipro Inc; (on contract to Corning Inc; Painted Post, NY (Contractor) March 2017 – Nov 2017
Snr Network Engineer
Leader of the network team responsible for partial redesigning of the Core\Distribution layers of Corning's sites, and upgrading over 5000 Core\Distribution Layer switches and routers at each of Corning's over 300 manufacturing, research, and corporate sites on 6 continents. This includes migrating all Core\Distribution switches to Cisco 6800 and Nexus 7K/9k series, and configuring them for redundancy, high availability, and increased bandwidth, utilizing Cisco VSS and VPC technologies.
In charge of all new load balancing design, configuration, installation, and active monitoring of F5 Big-IP Viprion 7000, 2400, 3600 and VE Load balancers, to ensure prompt network and application response to user needs and requests. This includes writing irules and policies to redirect urls to Corning's official websites. Secondly, it involves configuring Cisco Switches to provide enhanced services to Microsoft NLB clustering of Windows Servers running on Vmware, to achieve speedy response to client inquiries and connections.
Providing day to day troubleshooting and problem-resolution to Corning's over 30,000 users worldwide.
Designing new LANs using Infoblox for DNS and DHCP configuration.
Hisgrace Computer Technologies, Frederick, MD May 2002 – February 2017
Snr Network Engineer:
Managed team of engineers comprising functional groups handling Routing, Switching, Performance Engineering, and Security.
Responsible for interacting with user companies to determine their Networking/Telecommunications hardware needs; acquiring the devices; configuring and integrating such devices into customers' network.
Designed, managed, and troubleshot LAN/WAN connectivity incorporating Cisco Routers, Catalyst 3650, 3700, 6500, 7600 and Nexus 1K,5K, and 7K Switches, as well as F5 Load Balancers.
Designed and deployed Cisco ASA\PIX, Juniper Netscreen Firewall and Router-based VPN integration in diverse environments incorporating Microsoft, Unix, and Apple hardware and software.
Implemented and administered common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP.
Designing and deploying LAN\WAN, and wireless networks, using all models of Cisco routers and switches, Juniper Netscreen 5400, SSG550M/SSG550, Juniper SSG20, SRX210, J6350, M Series (M10, M7i) Routers. Palo Alto Security devices, Brocade Switches, and F5 Big IP LTM\GTM Load balancing solutions.
Configuring and troubleshooting different layers 2 and 3 routing and switching protocols (BGP, OSPF, EIGRP, RIPV2, HSRP, VRRP, LBGP, VPN, Spanning Tree, VTP etc) in an environment comprising several virtual routers (VR/VRFs).
Designing, configuring and deploying MPLS to provide VPN services and to improve network performance and efficiency.
Designing, deploying, and supporting Cisco VOIP networks, including configuring Cisco CallManagers, Cisco 7945, 7960, and Wireless IP Phones, and messaging systems for clients
Providing phone and/or on-site support for clients' hardware, software, and network needs.
Interacted and negotiated with vendors, outsourcers, and contractors to secure network products and services
Managing the deployment of IP Addressing (DHCP) and DNS configuration, using a combination of Microsoft DNS, BIND, and Infoblox applications/programs.
Hitek, Inc., Owings Mills, MD August 1998 - May 2002
Senior Network Engineer:
Analyzed and assessed clients’ networks and VOIP needs; designed eventual network infrastructure; acquired requisite Cisco hardware and software combination; and configured and deployed final product.
Trained clients’ staff to manage and operate both front-end and back-end services, including Cisco Routers and Switches, desktop software and hardware.
Lead Engineer for all Router, Switch, VOIP, and Unix related problems reported by clients.
Trained and managed junior network engineers.
Freddie Mac, Mclean, VA April 1997 - July 1998
Computer Systems Analyst:
Responsible for troubleshooting and resolving user-to-network, operating system, hardware, and desktop-related problems.
Lead Analyst for Novell and Microsoft server operating systems integration.
Member of the technical team that designed and migrated the company's network from Novell to Microsoft front-end infrastructure.
MAJOR ONSITE CONTRACT PROJECTS I HAVE WORKED ON IN THE LAST 6 YEARS:
Geico Incorporated: Chevy Chase, MD
Helped to design Geico's Cisco ISE for VPN connectivity. This involved identifying different users and the kind of operating systems they use to connect remotely to the corporate network, and designing the client facing applications to deploy on the ISE servers.
Configured EIGRP, OSPF, and BGP routing protocols on several Cisco 3900 and Juniper SRX and SA Routers, and providing administrative support to ensure high availability and prompt resolution of any bottlenecks and emergencies.
Designed, configured and deployed multiple F5 Big-IP Viprion 7000, 2400, 3600 and VE Load balancers, to provide speedy application response and constant backup services. This involved creating several pools and virtual servers that increased the response time by dividing customer traffic among multiple application servers.
Designed and configured F5 IP-DNS (GTM) to load-balance name resolution traffic to DNS servers located in Geico datacenters located in several cities in the US.
Provided day-to-day administration and support for over 100 F5 devices within the Geico corporate network.
Lochbridge, Incorporated; Detroit, MI
Designed and deployed Lochbridge's 4000-user India office network. This involved creating multiple subnets on different switches; configuring EIGRP, OSPF, and BGP routing protocols on several Cisco 3900 and Juniper SRX and SA Routers; connecting the site to the Internet, as well as providing global connectivity to Lochbridge’s offices worldwide.
Designed, configured and deployed multiple F5 Big-IP Viprion 7000, 2400, 3600 and VE Load balancers, to provide speedy application response and constant backup services. This involved creating several pools and virtual servers that increased the response time by dividing customer traffic among multiple application servers.
Designed and configured F5 IP-DNS (GTM) to load-balance name resolution traffic to DNS servers located in different Lochbridge datacenters spread across multiple continents.
Designed and deployed Cisco CallManager and VOIP phones, in addition to integrating a VOIP phone system from Thinking Phones Inc;
Designed and set up VPN connectivity from India to all Lochbridge's offices and sites around the globe, including identifying and allowing all identified important traffic to traverse the VPN, while making sure that regular data never use the VPN. This involved configuring and deploying multiple Cisco ISE to provide authentication and posturing services, and Cisco Anyconnect on user's devices.
Designed the security architecture, configured, and deployed multiple Cisco ASA 5515 and Meraki Firewalls to provide robust data and user security around the perimeter of the network.
Configured Peering with major partners and providers to achieve leveraged control over traffic and security objectives.
Reviewed the architecture of Lochbridge's existing networks, including identifying minor and major problem areas, and optimizing or deploying new hardware and software to eliminate bottlenecks and sub-par performance.
Produced technical drawings of the networks, and created user and policy manuals for the use of the IT personnel.
Cargill, Incorporated; Minneapolis, MN
Leader of the North America network engineering team that designed and Integrated the operation and management of Cargill's existing 142,000-user (67 Countries), global network, and its newly-purchased Provimi, Inc, 35,000-user (28 countries), global network.
Audited and Stress-tested existing Networking\Telecommunication devices to determine their suitability and capability for the network infrastructure, and where necessary, identified and recommended the replacement or acquisition of the appropriate hardware\software resources.
Architected the integration of the Plant and Administrative buildings' networks at each site in all of Continental USA and Canada.
Re-designed or upgraded the existing wireless network infrastructure at each site in North America.
Coordinated with network engineering teams on each continent, as well as different computing domains, in every location, to harmonize all operations to support Cargill's business needs.
Produced technical documentation (Standard Operating Procedures (SOP) ) covering each phase of the project Knowledge Acquisition; Design; Migration; Build and Test; and Integration and Monitoring.
Customized, deployed, and implemented solutions and options to accommodate the unique requirements of each site or business unit to support and promote Cargill's business goals and objectives.
EDUCATION:
BA (Honors) History & Classics from University of Ghana
JD Law, from Abraham Lincoln University School of Law, Los Angeles, CA