Customer Service Manager
Resume:
Michael Newell
Denver Co, **231
EDUCATION
Masters of Science
Pittsburg State University, Pittsburg Ks
Graduation Date: May 2011
Masters: Sport Management
GPA: 3.82
Bachelor of Science
Fort Hays State University, Hays Ks
Graduation Date: May 2009
Major: Sports and Recreation Management
GPA: 3.2
INTERNSHIPS
Ski and Ride School, Breckenridge, CO
Facility Lead Nov 2010-Mar 2011
• Interacted with parents to get their kids where they needed to be
• Ordered supplies for the facility
• Checked kids back to their parents
• Worked with ski instructors to assign their kids to the right classes
Olathe Family YMCA, Olathe, KS
Assistant Sports Director May 2009-Aug 2009
• Shadowed the Director
• Organized the summer youth sports program
JOB EXPERIENCE
Richmond Homes
Warranty Specialist Nov 2017-Present
•Build relationships with homeowners to make sure their home buying experience is where they want it to be.
•Take care of warranty for newly built houses
•Schedule trades to come perform repairs that were warrantable
Graham Construction
Foreman Aug 2013-Nov 2017
•Built houses from the ground up
•Worked with customers
•Maintained any building problems
Service Experts, Denver, Co
Installer Oct 2012-Aug 2013
•Install furnaces and air conditioners in customer’s houses
•Troubleshoot problems with equipment
•Handle customer requests with prompt customer service
Farmers Insurance, Olathe, KS
Total Loss Specialist Aug 2011-Aug 2012
• Deal with vehicles that are a total loss
• Go over evaluation and then put together an offer to present to the customer for what their vehicle is worth
• Present the offer to customer in a timely manner while using great customer service
Prairie Dog Golf Course, Norton, KS
Manager March 2010-Aug 2011
• Ordered Supplies for the clubhouse
• Scheduled the employees
• Tended bar
Graham Construction, Norton KS
General Laborer May 2006-Aug 2008 (Summers)
• Built houses
• Remodeled houses
• Concrete work
Contact this candidate