Sales Customer Service
Resume:
Sarah St Gilles
*** ******** ***** ***** ***** NJ 08861
Cell: 732-***-****
Email: ac74oj@r.postjobfree.com
Summary
Friendly, energetic, and determined individual with an innate drive to accomplish tasks while growing and learning further. Proficient in managing all areas of sales and customer service in fast-paced environments with extensive knowledge of responding to consumer wants and needs. Reliable with strengths in working efficiently and under pressure. Enjoys assisting others and brightening up the work work environment.
Skills
Organization
Inventory management and bookkeeping
Software knowledge, computing, and typing
Sales expertise
Accurate money handling
Promoting product
Communication
Greeting individuals
Responding effectively
Experience
Sales Specialist
June 2017- Current
Victoria’s Secret
Multi-managing fitting rooms, cash center, shipment and floor sales, measuring and going above and beyond to accommodate different customer needs, performing opening and closing store operations, training incoming and seasonal associates on company policies and standards, overseeing employee tasks,
Cashier
September 2017 to November 2017
Halloween City
Attended to unsettling customers with grace, accommodated unusual customer requests, answered calls to provide accurate and appropriate information in response to customer inquiries, managed reservations, greeted incoming customers and provided immediate assistance,
trained new sales employees on effective techniques
Sales Associate / Visual Merchandiser
March 2017 to August 2017
Forever 21
Unloaded product shipments and stocked the floor, assessed customer needs, informed customers on promotions and responded to questions, maintained work area, organized supplies, set workspace according to company standard, resolved customer issues
Stylist
November 2015 to March 2017
American Eagle Outfitters
Managed projects according to timeline and seasonal changes, drove sales by developing business strategies and merchandise assortments, informed potential buyers which garments should be purchased depending on occasion/ event, organized and maintained accessories and clothing on the floor and in the fitting room, described use and operation of merchandise to customers, processed online orders, received and processed cash and credit payments for in-store purchases, placed special merchandise orders for customers, demonstrated that customers come first by serving them with a sense of urgency, worked as a team member to provide the highest level of service to customers.
Cashier/Server
June 2015 to December 2015
Wendy's
Single-handedly raised over $1000 for the Dave Thomas Foundation for Adoption, up-sold additional menu items, beverages and desserts to increase restaurant profits, took necessary steps to meet customer needs and effectively resolve food or service issues, recorded customer orders and repeated them back in a clear, understandable manner, correctly received orders, processed payments and responded appropriately to guest concerns, served fresh, hot food with a smile in a timely manner, communicated clearly and positively with co-workers and management
Education and Training
Rutgers University
New Brunswick, NJ, United States
Double major in Criminal Justice & Political Science
Minor in Business
Clubs
Member, Haitians at Rutgers University
Member, Rutgers New Brunswick Law Student Association
Academy For Urban Leadership High School
Perth Amboy, NJ, United States
High School Diploma 2017
3.8 GPA
Clubs
President, National Honor Society
Member, French Club
Member, Fashion Club
2017 Winter Fashion Show 2017 Spring Fashion Show
Volunteer, AUL Haunted Hallways
Extra Curricular and Awards
Perth Amboy Track Team
September 2014- May 2016
Varsity Leader, Sprinting & Mid-distance
Panther Spirit Award 2016 State Championships GMC Championships Penn Relays
Volunteer, Perth Amboy Health Fair
June 2015 & June 2016
Sign-in and register patients
Guide patients to appropriate rooms Maintain order and efficiency in work area
Volunteer, Perth Amboy Community Garden
May 2017
Carefully remove weeds from soil
Plant and taste different crops
References
Elizabeth D’Arcy
Manager: Victoria’s Secret
Jenna Lauren
Supervisor: Halloween City
Contact this candidate