Engineer Desktop Support
Resume:
Resume of Jaisingh A.M. Email : **********@*****.***
Plot No. 534,East 5th Street, Mobile : (91) - 741-***-****
Shree Metha Nagar, Kundrathur,
Chennai - 600069
Jaisingh A.M.
OBJECTIVE
To build a career with leading corporate wherein my capabilities may be fully utilized and scope provided for improving skills and knowledge that will lead to necessary innovation and creative betterment of the concern in networking.
TECHNICAL SKILLS
Routing Protocol (OSPF, EIGRP, IGRP, RIP), Routed Protocol (TCP/IP).
CMS Certified System Specialist in CMS. This course includes the modules like, Hardware Engineering, CCNA, and MCSA.
Laptop and desktop, Card level and chip level service course completed
EDUCATIONAL SKILLS
CLASS/
COURSE
NAME OF THE
INSTITUTION
NAME OF THE
UNIVERSITY
MARKS%
YEAR OF
PASSING
1
B.E. (ECE)
Madha Engineering College, Kunrathur
Anna University
63
2004-2008
2
Higher Secondary
Union Christian School,, Chetput
State Board
78
2003-2004
3
S.S.L.C
Union Christian School,, Chetput
Matric Board
74
2001-2002
WORK EXPERIENCE
1. Senior Executive in Info Search (Feb 09 – Feb 10)
Attended UK accent training and exposed directly to the customers from UK.
Process trainings were conducted from UK training Expert.
Played a star performer role hence promoted as senior executive in a very short span of time which is a duration of 6 months.
Couple of times, my photo was published on the company website as a star of the Month.
2. Network Aggregation Point Engineer in DSM Infocom(Mar 11 to May 13)
Monitor the network connectivity of Bank of Baroda branches.
Providing technical support by installing routers, switches and modems.
3. Technical support / Application Engineer in CSS Corp (June 13 – Jan 17)
Providing technical support to our customers by troubleshooting their network devices like routers, modem and our devices.
Expertise in our applications (Vonage mobile and Vonage extensions). Providing support for our customers, when they face issues with the mentioned applications.
4. IT Service desk engineer in Wipro (Dec 17 to Current date)
Providing complete desktop support to our client(includes outlook, antivirus, printer support)
Working in Video conferencing devices like polycom, cisco and providing video conferencing support.
Providing remote desktop support to all our clients in different locations.
MINI PROJECT – Academic Engineering Project
Project : Control of AC.Traction Motor and Passenger Care System
in Locomotives
DURATION : 3 months
ORGANISATION : Integral Coach Factory
DESCRIPTION : The project deals with two important applications. They are
(1) Control of AC Traction Motor
(2) Protection of the passengers while traveling in trains.
The first application is used for controlling the speed of the trains automatically and the second application deals with the protection of the passengers, with the use of a switch, which is more advantageous than the existing Chain system.
INDUSTRIAL VISIT
Lignite Corporation, Neyveli.
Ennore Thermal Power Station, North Chennai.
Doordarshan Kendra Chennai.
Electronics Testing Corporation of India, Taramani
ICF, Perambur
EXTRA CURRICULAR ACTIVITIES & INTERESTS
Organized National Level Technical Symposium at Madha Engineering Col (ORION-07)
Was the leader of the editorial committee of ECE Department.
Secured First Class in Typewriting both in English & Tamil
Involved much in sports activities like, cricket, basket ball.
STRENGTHS
Excellent interpersonal communication Skills
Leadership Qualities
Quick learner
Hard & Smart Worker
Positive & Logical Thinking.
PERSONAL DETAILS
Father’s Name : A. Michael
Date of Birth : 08.07.1987
Sex : Male
Nationality : Indian
Marital Status : Married
Languages : English, Hindi, Tamil
DECLARATION
I hereby certify that the information given in this resume is correct to the best of my awareness. I request you to give me an opportunity at your organization wherein I can use my knowledge and work to the best of my ability.
Date: Yours Truly
Place: Jaisingh A.M.
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