Customer Service Representative
Resume:
Daniel Nazario
Salisbury, NC
**********@*****.***
Work Experience
live chat customer service at home
Blue Cross Blue Shield - Salisbury, NC
December 2018 to Present
My typing skills I have great skills on operating with clients chat live a Customer Service Representative i'am A friendly communicator and also i have a Experience Microsoft Windows, Skills I also work translated in English from Spanish
Uber Driver
Uber Partner Drivers - Salisbury, NC
August 2017 to Present
Driving picking up clients to point A to point B
Customer Service Representative
arise - Charlotte, NC
June 2015 to July 2016
My typing skills I have great skills on operating with clients i work Arise for over a year as a Customer Service Representative i'am A friendly communicator and also i have a Experience Microsoft Windows, Phone Skills I also work translated in English from Spanish FedEx Package Handler
FedEx - Charlotte, NC
November 2013 to August 2014
Moving packages and remove them from trucks Also unloading and loading packages from the assembly
UPS Package Handler
ups - Charlotte, NC
October 2011 to May 2013
Moving packages and remove them from trucks Also unloading and loading packages from the assembly
chashier/bagger
Compare Foods - Charlotte, NC
September 2009 to July 2011
My job was about cashier counting money to the customers sometimes bagging groceries to the customers
Customer Service Representative
itelbpo Customer service The General - Salisbury, NC August 2017
MY address 1013 old plank rd
Salisbury, nc 91010
Cell: 704-***-****
Home 704-***-****
E-Mail: **********@*****.***
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and priortization abilities. Highlights
Insurance
Banking
Technology
Claims questions
Policy/account changes
Service-oriented
Conflict resolution expert
Courteous demeanor
Sharp problem solver
Energetic work attitude
Experience
September 2015 to Current
Sitel Boiling Springs, nc
Customer Service Representative
Answer customer telephone calls regarding existing accounts. Make requested policy and account changes.
Respond to questions and concerns about service, and escalate calls appropriately. Consult with customers to evaluate needs and determine best options. Counsel customers on options for service and coverage. Upgrade service and offer additional service packages or options. Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns. Education
garinger High School - Charlotte, NC
August 2006 to June 2009
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