J. LUCAS MOORE

WORK EXPERIENCE

STORE TECHNICAL SUPPORT, L Brands (Tek systems) AUGUST 2018 – JANUARY 2019

Provided Networking, Mobile and POS troubleshooting remotely

Level 1 and Level 2 support to worldwide stores from a 24/7 call center

Collaborated with team members to improve inhouse knowledge base for quicker and more efficient troubleshooting

Partnered with other departments to deliver quick resolutions to software and hardware support

INFORMATION SECURITY ANALYST INTERN, The Scott’s Miracle-Gro Co.

MAY 2018 – AUGUST 2018

Developed CIO application (Mobile store) – Managed vulnerabilities and PCI DDS compliance

Developed Python scripts to assist in Active Directory and PowerShell automation

Implementation of GPOs within Active Directory to push companywide user policies

oAligned enterprise configuration with CIS/CSC controls and evaluated for business impact

Use of threat vulnerability and management technologies to identify application threat vectors/actors

EDUCATION

2016 – 2018

A.A.S CYBER SECURITY, Columbus state community college

Dean’s List for extent of program attendance

2011 – 2015

B.S. ATHLETIC TRAINING, Miami university

B.S KINESIOLOGY

Management of athlete care and wellness

Worked with Men’s Hockey, Women’s Softball, and Track & Field

SKILLS

Active Directory

PCI

CIS /CSC

Web-Filtering

API

Mobile Troubleshooting (Apple)

Network Troubleshooting

Basic Cisco Networking

Vulnerability Management

Malware Analysis

Security Tickets

Documentation and Implementation of Solutions

CERTIFICATES

COMPTIA: SECURITY+ (SY-401) MAY 2018 -MAY 2021

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