QA Engineer Software

Olga Cucer

Kirkland, WA *****

Tel: 425-***-****

Email: ****.*****@*****.***

LinkedIn: http://www.linkedin.com/in/olga-cucer

Software QA Engineer, QA Analyst

Top qualities

Self-motivated, reliable, capable of quickly learning new technical skills, strong organizational skills. Able to work under tight deadlines and rapidly changing priorities. Detail oriented and able to multitask. Valued team member, as well as individual problem-solver in complex work environment, with the ability to work on multiple time-critical issues concurrently.

Areas of expertise

● Manual Testing / Black Box testing

● Agile Software Development

● Test Plan / Test Case Development

● Defect Tracking & Reporting

● Web / Mobile Applications

● Social Networking integration

● Analyze Business & Functional Specifications

Technical Proficiencies

Testing:

Black Box, Exploratory, Ad-hoc, Functional, non-functional, Smoke, Sanity, Regression, Integration, Load, Stress, Usability, Boundary, Compatibility, Cross-Browser, Cross-Platform, Performance, User Interface, end-to-end, User Acceptance (UAT)

Platforms:

Windows, Mac & Linux, iOS, Android

Tools:

Microsoft Visual Studio, Microsoft SQL Server, Bugzilla, JIRA, Confluence, Calabash-Android, Jenkins, WebStorm, HTML, CSS, Azure DevOps, PowerShell, and Command Prompt

Professional Experience

T-Mobile via Adobe QA Analyst

Remote May 2024 – Present

Quality Assurance Analyst for T-Mobile, a responsive enterprise web-site marketing telecommunications services and products

Responsibilities:

AEM/UAT Testing for both large scale releases to the enterprise web-site, and weekly offers and maintenance, in an Agile environment.

Work directly with entire development team including business owners, project managers, software developers, web producers and other QA team members.

Develop test cases based on design requirements, user stories and regression testing.

Communicate effectively the daily status, including risks, issues, and dependencies, tracking progress and managing defects to resolution.

Test new features to the web-site across multiple development stages- Content Management testing with Adobe Experience Manager, verifying new functionality to templates and components that are used to build the web pages

Excellent problem solving, interpersonal communication and time management skills

Microsoft via HCL Web / Mobile

Redmond, WA Senior Software Engineer

April 2022 – July 2023

Responsibilities

Created and managed test cases for different platforms and environments.

Worked closely with PM and Dev teams to validate business and functional requirements during and after product launch. Ensured post release maintenance.

Created and monitored bugs in Azure DevOps.

Consulted with development engineers in resolution of issues, defect reporting and reproduction.

Created and sent daily reports based on test findings and tasks executed.

Followed the Agile model, ensuring accurate communication and status update.

Continuous learning and training on other Microsoft products to support the testing process.

ClientBase CRM Web / Mobile Software

Kirkland, WA QA Engineer

June 2021 – April 2022

Responsibilities

Provide full lifecycle support for the information systems, products, and services for the internal systems to meet company standards and end-user requirements. Including writing test cases, testing the software, and supporting UAT testing

Review functional and technical specifications to find gaps in features or problems at the requirements gathering phase.

Create and manage test cases for different platforms and environments. Create test data.

Perform functional, smoke, boundary, regression, localization testing for applications on different platforms

Created and sent daily reports based on test findings and tasks executed.

Followed the Agile model, ensuring accurate communication and status update.

Edifecs, Inc.

Bellevue, WA

Operational Engineer

June 2019 - April 2021

Worked in Service-Support team for Encounter Management product. I was interacting with team members in different locations and time zones. I was involved in multiple customers facing projects and participating in daily scrum meetings.

Responsibilities

Bug reporting and tracking with the Product Team, work on the hotfixes and provide workarounds.

Improve and extend post-implementation modules, add test coverage for client-specific modules.

Implement client custom requirements when those are not supported out of the box by the product.

Resolve and debug production issues.

Maintain, upgrade, and fix various product artifacts when needed (maps, validation rules, error severity configurations, data correction components, etc).

Key Achievements:

• Learned Edifecs products – XES, TM, Encounter Management, SpecBuilder.

• Developed SpecBuilder maps, implementing XES routes by making use of maps and Database Reader components.

• Test EDGE-Server implementation – End-to-End testing of Member file processing, Medical Claim processing, Pharmacy Claim processing and Supplemental Claim processing.

• Provided support for Encounter Management implementation by loading Historical encounters for a client, encounter count reconciliation and troubleshooting issues in UAT phase.

• Resolved different production issues like fixing invalid data in incoming transactions, fixing and testing Workflow Error Assignment configuration, resolving issues related to Void Encounters

• Prepared and sent Outbound Batching reports to the client.

• Preparing and sending Inbound and Outbound reconciliation summary reports to the client

Technologies:

Windows 10/2016/2019, XEngine Server, SpecBuilder/MapBuilder, SQL Server, Excel, SFTP, RDP/Citrix, Git/GitLab, Tomcat, ActiveMQ, VirtualBox, Groovy, Java, Jenkins

uTest

Freelancer

January 2014 - 2020

Worked on many desktop and mobile applications, including:

MuseAmi Industry Media & Entertainment, Crackle, Industry Media & Entertainment, UpTo, Levi Strauss & Co, Staples, Digital Bungalow, Michael Kors, My First Years etc.

Technologies:

Windows 10, iOS, Firefox, Chrome, IE, Edge

Key Achievements:

I was designated as the Favorite tester by MuseAmi company based on the value and number of the reported bugs and the suggestions for features and improvements.

Exploratory, GUI, usability, and regression testing of mobile and web applications.

Writing test cases for the newly developed features and functionality.

Compatibility and cross-browser testing of web applications in different environments.

Reporting enhancement suggestions, issues, and defects by providing detailed steps to reproduce the issue, including logs, iOS crash reports, screenshots, video screen captures.

Providing support for the entire software development lifecycle by executing bug verification, regression testing, UX and usability testing.

Testing sharing functionality and integration with social networks of different applications on iOS.

Fluke Corporation

Everett, WA

Web / Mobile Software QA Engineer

March 2015 – October 2015

Quality Assurance Engineer for Fluke Connect, integrating Fluke’s industrial measurement tools with software to provide preventative maintenance using Web-based and iOS/Android Applications.

Responsibilities

Cross-platform testing on native apps: iOS, Android, Web Apps and Web Services.

Communicating with all stakeholders including product owners, software and hardware developers, project managers, designers, and other QA team members in different time zones.

Maintaining the test suites for iOS, Android, and Web-based versions of Fluke Connect.

Developing test cases based on design requirements, user stories and regression testing.

Finding and communicating bugs, prioritization, documentation, fix verification, localization, update user stories

End-to-End testing of purchase flow including localization for different countries.

Running automated tests in Calabash-Android.

Strong working knowledge of JIRA, source code management, Crashlytics, XCode and ADB logs.

Acting Lead Test Engineer during group transition phase.

Amazon.com, Inc.

Seattle, WA

Web / Mobile Software QA Engineer

May 2014 – June 2014

Key Tasks and Responsibilities:

Was part of Merchant Technologies Quality Assurance team, responsible for testing web and mobile applications intended for individual and corporate merchants in Amazon Marketplace in different countries.

The main responsibilities were to prepare testing data for sellers and buyers, execute test cases and report bugs, do initial and regression testing of already implemented features, suggest UX related improvements and report usability issues, test cases execution in QA, staging, and production environments, work with developers on reproducing the bugs, verify fixed bugs.

Technologies:

Windows, iOS, Android, Firefox, Chrome, IE, Opera, Bugzilla, Scrum/Agile.

Key Achievements:

Prepared test data sets representing sellers and buyers located in different countries and test the Marketplace functionality across different regions.

Analyzed differences in requirements for US, Japanese, Chinese, Europe market sites; performed localization testing for Japanese language.

Education

PASV, QA automation engineer 2023 - present

Software Test Engineer Certificate, 2015-2016, Bellevue College, WA

C# Programming and Automation

Test Planning, Modeling and Reporting

Structured Query Language (SQL)

Professional Testing Methods and Principles of Software Testing

Master's Degree – International Law

Bachelor’s degree - Economic Law

Contact this candidate