TECHNICAL SKILLS

Exchange Server

Microsoft Exchange 2007, Exchange 2010, Exchange 2013, Exchange 2016, Exchange online/Office 365, Outlook Client, Outlook Web (OWA)

Lync/Skype

Lync server 2010, Lync 2013, Lync 2015/Lync Online/Skype-for-Business (SFB), SQL Clustering, A/V Server, Monitor Server, Archive Server, Pool Pairing, SQL Mirroring, Persistent Chat, Web App Server, Windows Fabric

Office 365

Azure AD Connect, Active Directory Federation Services (ADFS), Active Directory Domain Services (ADDS)

Windows Server

Windows Server 2003, Windows Server 2008, Windows Server 2008R2, Windows Server 2012, Windows Server 2012R2, Windows Server 2016

PowerShell

PowerShell 3, PowerShell 4, PowerShell 5

Active Directory

AD DS, DirSync, Azure AD Connect, ADAM, AD LDS, Active Directory Schema

Messaging Tools

Exchange management console (EMC), Exchange Online Protection (EOP), Exchange Admin Center (EAC), Exchange Best Practices Analyzer, Hybrid Configuration Wizard, Office 365 Admin Center

Exchange Systems

Database Availability Group (DAG) DAC Mode, CAS Array, Hub Transport Server, Transport pipeline, Continuous Cluster Replication (CCR), Standby Cluster Replication (SCR), Local Copy Replication (LCR)

Virtualization

HyperV, VMWare/VSphere, VirtualBox, Virtual Machine

Administration

Mobile Device Management(MDM), Identity Management, User Groups, Distribution Groups, Role-based access control,

Unified Messaging

Voice Mail Integration, Email Services, User management, Permissions, Authentication, Managed Availability, UM Call Routers, Pools, Mobile Device Management, LDAP, Domain Management, Load Balancing,

Tools

HTML, PowerShell, Intune, WireShark, AirWatch, Mobile Iron, PolyComm, SolarWinds

Protocols

TCP/IP, DNS, SIP, MAPI, SMTP, VPN, POP, IMAP, DHCP, WINS, Critical Access Protocols (HTTP, IMAP, SMTP, POP, MAPI)

Operating Systems

Unix, Linux, Microsoft Windows Server, Windows 7, 8, XP, Vista, 10, SQL, MySQL

Soft Skills

Customer Service, Documentation, Project Management, Leadership, Communication, Team Lead, Requirements Gathering, Planning and Design

WORK EXPERIENCE

CH2M, Englewood, CO

Exchange Engineer . May 2017-Present

Implemented a hybrid migration from Exchange 2013 on premises to Office 365 then decommissioned the Exchange 2013 farms.

Utilized Microsoft planning tools such as Best Practice Analyzer, Exchange Sizing calculator, and PowerShell scripting to prepare and plan for the migration effort.

Provided migration pre-requisites, as well as pre-migration validation and post migration validation.

Maintained status reports for stakeholders and ensured customer satisfaction.

Documented processes and procedures and mentored team members through the process.

Assessed existing Exchange 2013 infrastructure and system configurations including, ADFS, MDM and Office 365 before designing a migration strategy.

Mimicked the Exchange on premise DLP policies in Office 365 for supporting and protecting email and IM environments in cloud per Office 365 product capability.

Ensured environment was ready for migration (firewalls, anti-virus, Active Directory settings, Azure AD Connect settings, etc.).

Configured virtual server using Hyper-V to create coexistence and testing servers to prepare for migration.

Implemented Office 365 and configured a hybrid for public folder accessibility between Exchange 2013 on premises and Office 365, using Azure AD Connect to sync data and mailboxes.

Validated completeness and integrity of synced data and folders, then disconnected Exchange 2013 on premise from Office 365, and decommissioned the Exchange 2013 servers.

Established and configured UM capabilities and migrated users with voicemail established on Unified Messaging to Office 365 with same functionality.

Trained the service desk team to support migration related issues.

Enabled Lync/Skype-for-Business service for Office 365 users.

Set user connectivity policies for Office 365.

Automated user licensing process for Office 365.

Created shared mailboxes in Office 365.

Converted user mailboxes to shared mailboxes in Office 365.

Implemented and configured data loss prevention (DLP) in Office 365.

Configured in-place archiving to preserve email archives.

Configured or implemented journaling of email communications to secure a copy of all communications.

Defined corporate retention policies and tags for email messages in Office 365.

Secured Exchange by implementing online protection in Exchange online for spam filtering, anti-virus and threat management.

Abbott Laboratories, Abbott Park, IL

Exchange Messaging Systems Engineer/Architect . May 2016-May 2017

Implemented staged migration from Exchange 2007 on premises to Office 365 with Lync 2013/Skype for Business.

Performed migration in a series of batch moves.

Analyzed existing configurations for on premise Exchange, MDM and Office 365 before designing a migration strategy.

Decommissioned Exchange 2007 servers after successful migration and verification of Exchange 2010 content and services.

Troubleshot issues with mailbox moves, monitored bandwidth and migration progress, and reported on status and any changes in planning that were necessary.

Tested and configured servers for upcoming migrations.

Provided inputs for implementation of Office 365 FIM.

Migrated Exchange 2007 deployment to Office 365 messaging environment for all user mailboxes and public folder databases to take advantage of new functionality.

Instructed and advised on litigation holds and eDiscovery capabilities within Office 365.

Performed validation of tenant configurations and required domains to Office 365.

Worked with the network team to open appropriate firewall ports, disengage anti-virus for implementation, to make load balancing adjustments, test traffic flow and ensure network is ready for successful migration.

Used Azure AD Connect (DirSync) to synchronize Active Directory objects to Azure for mailbox migrations.

Enabled Lync feature for user connectivity to Lync 2013/Skype-for-Business..

Mimicked the Exchange on premise DLP policies in Office 365 for supporting and protecting email and IM environments in cloud per Office 365 product capability.

Hagerty, Traverse City, MI

Exchange Administrator/Systems Engineer . March 2015-May 2016

Provided on-site consulting services for clients. Architected and implemented migrations, deployments and troubleshooting of networks using Microsoft Exchange, Windows Server, Office 365 and Lync.

Managed servers using, PowerShell scripting and Active Directory tools.

Managed the installation, upgrades and decommissioning of servers (Windows server 2012, 2008R2).

Configured and deployed Windows 2012R2 servers in both production and testing environments on VMware virtualization platform.

Responsible for Windows Server 2003 upgrade project; migrated over 200 servers to Windows Server 2008/2012.

Installed and configured Windows Advance Server, converting the server to a domain controller and installing Active Directory.

Installation, configuration and troubleshooting of server with Windows 2008/2012 Active Directory.

Designed, configured, implemented and maintained enterprise messaging environment including Office 365, Exchange 2013, Lync.

Responsible for planning phases of deployment, readying on premises servers, and configuring hybrid machines for services with Microsoft cloud services.

Deployed ADFS and ADFS proxy servers on premise to facilitate single sign-on functionality for ease of user experience internal and externally.

Responsible for TCP/IP, DNS, DHCP and Basic Network Troubleshooting.

Managed implementations of Office 365 and Lync 2010, including planning, configuration, setting policies, verifying tenants, etc.

EMC, Chicago, IL

Exchange Administrator/Systems Engineer . September 2013-March 2015

Administered Exchange server 2007/2010 and Windows server network adding some additional capacity and performance tuning. Managed support staff and esured uptime and support response and results.

Administered Exchange 2007 messaging environment; managing mail flow, and user mailboxes.

Responsible for network uptime and performance optimization.

Developed automation services leveraging PowerShell to support Exchange and Windows servers in a high-performance environment.

Monitored Exchange database copy status, exchange performance, message transport queues to maintain healthy mail flow.

Implemented and tested new MS Exchange 2010 server along with archiving system.

Verified network and server configurations, tested virtual implementation, and readied servers for application deployment.

Implemented DAG for Exchange 2010 and add additional server node.

Managed Servers using Scripting, PowerShell, & Active Directory tools.

Migrated Exchange 2007 to Exchange 2010 and configured mail flow, user permission, user mailboxes, etc.

Implemented: Edge Transport, Mailbox, CAS Array, Hub Transport and Unified Messenger.in a the Microsoft Exchange 2010 environment.

Managed Windows server 2008R2 networks and ensured updates, anti-virus, security, firewalls, as well as performance.

Implementation and configuration of new Windows server 2008R2 nodes.

EDUCATION

BACHELORS OF SCIENCE IN INFORMATION TECHNOLOGY

University of Phoenix Tucson, Az Pima Community College, Tucson, Az

CERTIFICATIONS

CompTIA A+

SENIOR MICROSOFT EXCHANGE ENGINEER

Richard Eaton, Jr.

SUMMARY

Iimplementation and administration of Microsoft Exchange, Outlook, Office 365, Skype-for-Business and the technologies that interface: contact centers, IVR, custom dev apps, Active Directory, Exchange Server and Office 365.

Proficiency with the design, implementation and support of Microsoft Skype for Business.

Comprehensive knowledge of VoIP and SIP protocols; keen troubleshooting ability, and working knowledge of the latest diagnostic tools, log analysis, and scripting ability.

Knowledgeable of client/server, networking and Internet technologies.

Understanding of Windows Server, Hyper-V, MS Cluster Server/Multi-Vendor Cluster and SAN implementations.

Expertise with Active Directory, Internet Explorer, IIS, SQL, Microsoft Office Suite, Microsoft Skype-for-Business 2015, Lync Server 2013/Lync Server 2015.

Technical proficiency with Microsoft Exchange Unified Messaging, and SQL 2012, 2014, 2016.

Expertise in developing compelling and effective solution architecture and design.

Ability to leveraging team resources.

Understanding of 3rd party Unified Communications solutions and devices.

Proven ability to architect, implement, support and manage messaging and collaborative solutions with a focus on Microsoft Exchange 2010/2016 and Skype for Business 2015.

Able to manage dynamic environments and to adapt quickly to technology changes at a moment’s notice to provide quick and detailed solutions.

Responsible for system monitoring and ensuring uptime, system integrity and availability of hardware, .processes, and resources.

In-depth knowledge of Active Directory and LDAP technologies; Active Directory Schema, GPO, OUs, LDAP, Sites, Replication.

Implementation of PowerShell scripts to efficiently fix errors for the customer's support teams found through the Active Directory environment.

ABOUT ME

Exchange Messaging Systems Engineer and Admininstrator

Experience – 5 Years

CONTACT

N: Richard Eaton, Jr

T: 1-303-***-****

E: ac7432@r.postjobfree.com

Contact this candidate