Rachana Soitkar

Ph: 732-***-**** (M) E-mail: ac73qm@r.postjobfree.com

Experience Summary:

12+ years of experience in Analysis, Design, Coding, Testing & Production Support of application software in Mainframe platform.

Around 5+ Years of US Experience under Printing, Healthcare domain in Mainframes

Good domain knowledge of the Investment Banking,Print, Healthcare, Insurance and Banking & Financial services, Pharmaceuticals Industry

Strong development and support experience in COBOL/DB2/DB2/CICS/JCL/VSAM.

Experienced in creating High Level Design, Detailed Design and Functional Requirement documents.

Strong skills in support activities, analysis, technical design, testing, trouble shooting for both batch & online application programs in mainframe applications.

Extensive knowledge in onsite offshore model of working.

Attained immense experience in usage of mainframe DB2 tools – SPUFI, File Manager for Db2 & QMF.

Possess very good organizational, analytical, teamwork and Project management skills along with excellent interpersonal skills.

Experience in interacting with teams from multiple geographies.

Having an Attitude of willing to learn, accept the challenging environment and confidence in delivering the results within timelines by constantly motivating the concerned teams to provide the best solutions to the clients.

Good experience working with offshore teams and ability to train the team members on process and technology updates in the project by conducting Knowledge sharing sessions and regular telecom meetings, and extensive knowledge in onsite offshore model of working.

Scheduling/allocating/monitoring work among the team and being responsible for the successful delivery of the entire project/sub-project(s).

Expertise in analyzing business requirements and understanding existing legacy systems.

Extensive experience in Designing business applications, preparing test cases, typical build activities including delivery of source code, test results and implementing the changes in production.

Experienced in different phases of software development cycle including Strategic Systems Planning, Designing, Programming, Testing, Implementation, Documentation and Presentation to Production support as a part of software development model.

Strong experience in collecting functional requirements and turning them into technical solutions that exceeds client expectations

Certifications

INS 21 Certified Professional

Basic Teradata Certified Professional

Key Roles and Responsibilities

Analyse the requirement and provide solutions by participating in all the SDLC phases.

Primary contact person for monitoring and system availability

Analyze, Design, Develop & test activities in Cobol,CICS,DB2,VSAM

JCL job creation and maintenance.

Documenting and coordinating project activities for internal knowledge base.

UAT and Performance Testing with tools like Load runner, Smart test, Inter test.

Primary contact person for monitoring and system availability

Working directly with client and other teams to meet the SLA’s.

Documenting and coordinating project activities for internal knowledge base.

Escalation of issues within OPAS(incident tracking tool) and Service now(SNOW) as appropriate

Estimate work load and Resource planning

Working directly with client and other teams to meet the SLA’s.

Manage internal and external stakeholders

Education

Bachelor of Electronics and Telecomm. Engineering

Government College of Engineering, India (2005 passout)

Skills Summary

Programming Languages: COBOL, JCL, SQL

Databases: DB2,VSAM,SQL Server 2000

Operating Systems: MVS/ESA Windows 98/2000/XP/2003

Business Process Tools - MS Excel, MS Word, MS Power Point, MS Outlook, Lotus Notes

Tools & Technologies: CA7(Job scheduler), Control M,CICS,Websphere MQ, FILE-AID,

OPAS,INFOMAN, SPUFI, QMF, TSO/ISPF, ENDEVOR, ABEND-AID, XPEDITER, IBM UTILITIES, CHANGEMAN, Rumba FTP, Exstream Dialogue, CSF, Streamweaver, Mach, Stonebranch, Enteo Net install, Net Inventory, Ariba, HP Asset centre, Stonebranch, Robo FTP, Crystal reports, JIRA, Confluence, Beeline, OnePPM,Service now (SNOW)

Projects Handled

Client: Credit Suisse (Aug 2013 – Sep 2018)

Project: RDG NTPA

Role: Senior Mainframe developer

Company Overview:

A leading global private bank and wealth manager with distinctive investment banking capabilities

Their strategy builds on Credit Suisse’s core strengths: its position as a leading global wealth manager, its specialist investment banking capabilities and its strong presence in our home market of Switzerland. We take a balanced approach to capture the wealth management opportunities in emerging markets, the largest of which is in the Asia Pacific region, while also serving key developed markets with an emphasis on Switzerland and business process outsourcing services to leading clients in virtually every private and public sector.

Project Overview:

NTPA is a core back office application in the entire life cycle. This project deals with the reference data which is widely used across Credit-Suisse bank. This includes Maintenance, development and critical applications such as Product Master, Firm Price management and Customer Manager applications. As the data directly impacts the trading application, the key responsibility is to accurately store and provide the data to all the downstream systems all the time.

Responsibilities:

Understand and analyze the complex applications and suggest feasible options with the client related to architecture\design.

Extensive coding using COBOL, DB2, CICS, JCL and VSAMs.

Review the design\code\test cases by junior members to ensure the quality of work delivered.

Provide technical assistance to team members during all the phases of SDLC.

Assignment of the tasks within the team and tracking the same

Problem Diagnosis and working with other engineering groups.

Create Documentation and conducting regular sessions with the team and run instructions.

Transparent communication with higher management in client organization giving accurate updates and status.

Presentation to the clients\users with the proposed solutions.

Responsible for on time delivery with highest customer satisfaction

Primary contact person for monitoring and system availability and supporting the production go-lives

Client: RR Donnelley (US) (Sept 2011 – Jun 2013)

Project: Verizon wireless development

Role: Senior Mainframe developer

Company Overview:

RR Donnelley is a global provider of integrated communications. Founded more than 146 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Drawing on a range of proprietary and commercially available digital and conventional technologies deployed across four continents, the company employs a suite of leading Internet based capabilities and other resources to provide premedia, printing, logistics and business process outsourcing services to leading clients in virtually every private and public sector.

Project Overview:

Verizon Wireless is one of the biggest client of RRD. There are many letter applications like combined letters,vision bill,bill reprints that are printed together. The job responsibilities include understanding complex applications, developing and testing Cobol modules. Also responsible for handling the client data which comes in a variety of forms (flat file,AFP,PDF,PCL) and formatting/composing the data on the page using tools like Extreme Dialogue and CSF. The main job responsibility includes creating new Procs, JCL, COBOL modules as per the requirements, schedule, monitor, and output for all production processing.

Responsibilities:

Understand and analyze the complex applications

Testing, Validation, and Implementation of New Functionality for these complex applications. Releases.

Handling the client data that comes in a variety of forms (flat file, AFP, PDF, PCL).

Problem Diagnosis and working with other engineering groups.

Extensive coding using COBOL, JCL and VSAMs.

Websphere MQ handling for transmission of data between different systems.

Responsible for mapping new data and formatting the output on a page via tools like Exstreme Dialogue, CSF.

Compose the output using tools like Mach and Stream weaver.

Create Documentation and run instructions.

Preparing System test cases and performing UAT activities.

Setup schedule in Control M to run the job

Abend resolution and job restarts

Responsible for promoting the job to the Stage and Prod via SCLM and provide support for the applications.

Implement Control M batch flows.

Client: RR Donnelley (US) (Nov 2010 –Feb 2011)

Project: IMB development

Role: Mainframe developer

Company Overview:

RR Donnelley is a global provider of integrated communications. Founded more than 146 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Drawing on a range of proprietary and commercially available digital and conventional technologies deployed across four continents, the company employs a suite of leading Internet based capabilities and other resources to provide premedia, printing, logistics and business process outsourcing services to leading clients in virtually every private and public sector.

Project Overview:

This project basically aims at replacing postnet barcode with the new Intelligent mail barcode. The job responsibilities include understanding complex applications, developing and testing Cobol modules. Also responsible for handling the client data which comes in a variety of forms (flat file,AFP,PDF,PCL) and formatting/composing the data on the page using tools like Extreme Dialogue and CSF. The main job responsibility includes creating new Procs, JCL, COBOL modules as per the requirements, schedule, monitor, and output for all production processing. ABEND resolution and restart the jobs to complete the flows, monitoring and escalating Technical issues and working directly with client to meet their expectations within the given SLA.

Responsibilities:

Understand and analyze the complex applications

Testing, Validation, and Implementation of New Functionality for these complex applications. Releases.

Handling the client data that comes in a variety of forms (flat file, AFP, PDF, PCL).

Problem Diagnosis and working with other engineering groups.

Extensive coding using COBOL, JCL and VSAMs.

Responsible for mapping new data and formatting the output on a page via tools like Exstreme Dialogue, CSF.

Compose the output using tools like Mach and Stream weaver.

Create Documentation and run instructions.

Preparing System test cases and performing UAT activities.

Setup schedule in Control M to run the job

Abend resolution and job restarts

Responsible for promoting the job to the Stage and Prod via SCLM and provide support for the applications.

Implement Control M batch flows.

Client: Dell Perot Systems (US) (Feb 2010 –Nov 2010)

Project: Data Center – Infrastructure solutions

Role: Mainframe developer/Support analyst

Company Overview:

Dell perot systems, founded over twenty years ago by Ross Perot, Perot Systems is a global provider of innovative solutions and capabilities to clients worldwide. Perot Systems has the deep industry expertise and a portfolio of interrelated consulting, business process, application, and infrastructure services, necessary to create innovative solutions that achieve and sustain measurable results. The different domains are Healthcare, Insurance, Manufacturing, Financial services, Telecommunications, federal government

Project Overview:

This project basically aims at migrating a legacy application called as LRSP to client-server models for Blue cross Blue shield organization. The main job responsibility includes creating new procs, jobs as per the runbooks. Schedule, monitor, balance, and distribute output for all production processing. Abend resolution and restart the jobs to complete the flows, monitoring and escalating Technical issues in OPAS and working directly with client to meet their expectations within the given SLA.

Responsibilities:

CA-7 job scheduling / Abend resolution and JCL coding

Production Batch Scheduling and Server Based Application Scheduling

Create business document after discussion with Client.

UAT and Performance Testing with tools like Load runner, Smart test, Inter test.

Problem Diagnosis and working with other engineering groups.

Escalation of Technical issues within OPAS as appropriate

Computer Operations manages :

–Online Scheduling

–IMS & CICS

–IMS Master Terminal Operation

–Infrastructure Scheduling

–Test Region Scheduling

–Online/Batch environment switching

Schedule, monitor, balance and distribute output for all production batches processing regardless of platform.

Abend resolution and job restarts

Automated inserting and mail scheduling

Data Base backup and recovery

Responsible for all external production data file exchanges.

Coordinate ad-hoc mailings

–Vendor mail

–Automated mail

–Mail Support Services

Testing, Validation, and Implementation of New Functionality for Infrastructure Software Releases:

Create JCL ‘PROCs’ (cataloged procedures)

Create Documentation and run instructions

Implement CA-7 (with SB Universal Agent) and CA-Autosys batch flows.

Develop and implement Automated balancing procedures (U/ACR)

Client: Boehringer Ingelheim (US) (May 2009 –Jan 2010)

Project: IT Contract and License Management

Role: Developer

Company Overview:

The Boehringer Ingelheim group of companies is one of the world’s 20 leading pharmaceutical companies. It is research-driven and dedicated to the discovery, development, manufacture and marketing of innovative human and animal health care products. Boehringer Ingelheim Corporation, based in Ridgefield, CT, is the U.S. headquarters to seven subsidiaries, and a member of the Boehringer Ingelheim worldwide group of companies.

Project Overview:

This project basically aims at software compliance on PC’s, Windows and Unix Servers contract renewals. In addition to that also looks at Annual software support and hardware maintenance contract renewals. The process involves extracting terms from contract, searching for Proof of purchase through Ariba tool, verify that end user needs the software and then Remove/recover software that’s not needed via Net installs scripts through Net install manager.

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Responsibilities:

License monitoring – Tracking which software are being used heavily and which aren’t being used at all.

Worked on Software Asset Management (SAM) to optimize investments in software assets.

Contract reviews to determine whether a new deal is worthwhile, to find out best areas to focus during a renewal and finally to find out which contracts can be exited most easily during vendor consolidation.

Tracking software Licenses though Asset centre tool.

Writing Net installs and Uninstall scripts to Add/Remove software from people machines.

Created various reports using Crystal report and business objects.

Client: Citibank (Jan 2007 –Nov 2008)

Project: Secore (Security Core project)

Role: Mainframe developer

Company Overview:

Citigroup Inc. (Citi Bank) is a major American banking and financial services company based in New York City, formed from the merger of Citicorp and Travelers Group on April 7, 1998. City Bank offers a wide range of investment, banking, mortgage, loan and financial services.

Project Overview:

Citibank is one of the leading Banking and financial holding companies. SECORE is Citibank’s main worldwide Securities Core Custody system. SECORE runs on a platform called "FSA" (Financial Software Architecture) which is a complete run-time environment with inbuilt features such as security management, message processing etc.

Worked on Corporate action messages The System handles all the securities transactions for its clients for which acts as a custodian. It also handles the corporate action notification & the entitlement processing for them. All the notifications happen through SWIFT messages.

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Responsibilities:

Involved in full project life cycle involving Requirement Analysis, Design, Coding, Testing and Implementation phases

Involved in preparing the technical design documents and carrying out walkthrough meeting with the IT & Business managers.

Modified and tested COBOL and CICS programs and JCL codes per the requests of

business departments.

Testing COBOL Db2 programs and CICS program using tools like Smartest and Inertest.

Take new scheduling requests from programmers, set up CA-7 job definition, schedules, triggers and requirements.

Monitor and ABEND resolution of MVS CA-7/CA-11 batch processing.

Creation and maintenance of mainframe execution JCL (jobs) to support system replacement project in User acceptance (UAT) and Production environments.

Extensive coding using COBOL, JCL and VSAMs.

Preparing System test cases and performing UAT activities.

Preparing End of schedule report and carrying out minutes of meeting with the team. (Both offshore and onsite) at the end of the schedule.

Use SQL (complex queries) to query the database.

Environment: COBOL, JCL, VSAM, SQL, CICS, CA-7, TSO/ISPF, XPEDITER, ABEND-AID, FILE-AID, IBM UTILITIES, CHANGEMAN

Client: Travelers Companies Inc., USA (US Based Insurance Company) (Jan 2006–Dec 2006)

Project: Claims Premium Pipeline – Claims Line of Business

Role: Mainframe developer

Overview:

There are about 29 different desktop applications of Travelers for claims management; Main aim of this project is to combine all these applications in to one web portal (Claims Portal). This was very huge project; on first stage of this project it was required to Reverse Engineer existing system on the basis of different processes (Coverage and Entity processing etc.) considering impact on various databases. This process involved creating High level and detailed level flow diagrams for various modules and document impact on databases in RE templates. Second phase was design phase, which included the coding and testing of the modules and combining them to be available for the web portal.

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Responsibilities:

As a COBOL developer coded many programs in MQ series, IMS, and DB2 and worked with DBA's to resolve database related job efficiency problems

Resolving project related issues during design and testing.

Creation of High level and Detailed level flow diagrams for programs.

Creating RE sheets for impact on databases.

Creating bind strategies and running bind jobs.

JCL job creation to compile and run COBOL db2 programs.

Coordinating with various other concerned groups as and when required.

Environment: COBOL, DB2, IMS, JCL, VSAM, TSO/ISPF, MQ SERIES, FILE-AID, IBM UTILITIES, ENDEVOR

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