Manager Clinical

*** *. ******** ***, ***********, IL ***** • 217-***-**** • *************@*****.***

Tom Grimes

Experience

April 2016 – Present

Allscripts Managed Services

Springfield, IL

Applications Manager, Kiara Clinical Integration Network (KCIN), Hospital Sisters Health System

• Managed Application Support/SLA adherence for Allscripts EHR (Touchworks) and Practice Management (APM) for all ambulatory practices supported by KCIN throughout Illinois and Wisconsin

• Led a team comprised of onsite, remote US, and remote India resources to provide timely support and build work in clinical applications

• Worked closely with Allscripts teams and client resources to complete HIT projects, including Touchworks EHR Upgrade from 11.4.1. to v17 and outbound sharing to DBMotion Community April 2012 – April 2016

Allscripts Software Development

Springfield, IL

Manager Product Management, FollowMyHealth

• Worked with Support Organization and Development teams to enhance patient and administrative experience within FollowMyHealth Universal Health Record workspaces

• Authored end-user education, design concepts, and acceptance criteria for new feature user stories

• Prepared certification data and demonstrated functionality for modular CEHRT 2014 Meaningful Use Standard certification test event

• Collaborated with Allscripts Product teams to certify combined workflows with Professional EHR and Touchworks under 2014 Meaningful Use Standards, certification by Drummond Group June 2010 – April 2012

Springfield Clinic

Springfield, IL

Manager, Clinical Informatics

• Supervised Clinical and Integration staff responsible for maintaining EHR build and end-user advocacy and support

• Reported to physician led groups to educate company and community leadership about technical advances within EHR and Practice Management solutions

• Coordinated Clinical Informatics testing and planning of Allscripts Enterprise v11.2.3 update April 2006 – May 2010

Springfield Clinic

Springfield, IL

EHR Conversion Integration Analyst

• Participated in onsite conversion of over 150 physicians, their clinical and administrative staffs from paper to electronic records

• Designed and executed workflow build effort in all-module “big bang” implementations of Allscripts Touchworks EHR v10

• Performed routine workflow testing and training of new technical solutions, including EHR upgrades Education

1997 - 2001 BFA, Illinois Wesleyan University Bloomington, IL References

References are available upon request.

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