Architect/Engineer

Ezekiel M Smith

Severna Park MD 443-***-**** ****.*****@*******.***

Professional Summary

An accomplished 16-year IT self-starter with a focus on the deployment and management of systems and technologies including Exchange, Active Directory, storage, and virtualization. Focused on detail, documentation, and standards, consistently leading critical projects. Currently holds a Secret Government Clearance.

Core Competencies

Office 365 Azure Active Directory Azure AD Cloud Security

Messaging Active Directory Systems Architecture Scripting Solutions

Email Hygiene Systems Management Virtualization Hardware Support

Documentation Storage Management Network Operations Security and Mitigation

Current Technology Summary

OS Platforms: Microsoft Windows (all Server and Workstation platforms)

Messaging: Proofpoint, Cisco Ironport, Microsoft Exchange (5.5 – 2016, Exchange Online), Windows Mobile, Blackberry, Cisco Ironport, Android, Airwatch

Virtualization: VMware ESX/ESXi, Terminal Server, Hyper-V

Network: LAN, WAN, WLAN,

Security: Microsoft ISA, PKI, SonicWall, VPN, Samsung Knox, Secure Wireless implementations

Hardware Vendors: Dell, Cisco, HP, APC,EMC,Dell/Equallogic

Hardware Systems: SAN, NAS, DAS, DFS, RAID, iSCSI, Clusters

Systems Management: SCCM/SMS, WSUS, SCOM, MOSS, Tivoli/IBM Endpoint Manager/BigFix

System Scripting: Powershell (advanced), VBScript, Batch, Exchange Web Services

Anti-Virus/Anti-Spam: McAfee, Microsoft SCEP, eTrust, Symantec

Backup: BackupExec,Netbackup,NetApp Single Mailbox Recovery for Exchange

Experience

Allegis Group, Inc, Hanover, MD Nov 2015 to present

Identity/Messaging Engineer

Implementation and support of Proofpoint On Demand instance for organization (35,000 users)

Operationalized Proofpoint support within Allegis (including training, mentoring, etc)

Primary Engineer/Consultant for Office 365 migration for 35,000 mailboxes

Final escalation point for Exchange/Office 365 issues

Engineering/Support for Exchange Hybrid Org and Centralized Mail Transport (Symantec DLP on-Premises)

Deployed Dell Migration Manager to offload PST data to Office 365

Strategy and support Azure AD ID protection policies/MFA/PW reset, CASB

Created and implemented strategy for group-based licensing in Azure AD

Assist as necessary with Microsoft true-up and EA agreement renewal

Advanced Powershell scripting including: Exchange, Active Directory, Sharepoint, and Exchange Web Services

Senior level engineer assisting other teams with projects, including but not limited to: Sharepoint, Windows 10, Microsoft “Red Forest” implementation

eDiscovery related requests: O365 Litigation Hold and retention polices design and strategy, EnCase eDiscovery suite, mailbox auditing

Responsible for License reclamation and terminated user license management strategies

Primary messaging Engineer for migration from Gmail to Exchange Online for Australian company (Talent2) acquired by Allegis

IPAM products including: Azure PIM, Hitachi HIPAM

Experience supporting FIM 2010 R2 and Azure Active Directory sync (AAD Connect)

Designed and implemented Public Folder and SMTP relay migration(s) from Exchange 2007 to Exchange 2013 on-prem

Bureau of Labor Statistics, Washington, DC May 2015 to Nov 2015

Team Lead (Messaging/Windows)

Team Lead for Windows O&M Team

Support all windows desktop and server related operating systems in Tier III and Tier IV roles

Deployed solution to enable PIV logon use throughout enterprise.

Provide escalated operations support for PIV implementation project

Final escalation point for all Messaging related issues.

Responsible for Ironport support and transition

Designed Exchange 2013 DAG

Automation of tasks with Powershell

Assist junior team members with resolving all manner of operations issues including but not limited to: Windows, Ironport, Exchange, PIV/Smart Card logon, Checkpoint VPN, Group Policy, McAfee EPO, Checkpoint Endpoint Security, Powershell, DNS, DHCP, Active Directory.

United States Coast Guard Alexandria VA September 2014 to May 2015

Identity Management and Directory Services Team

Designed solution to migrate away from legacy 2003 platform for Domain Controllers and Application Servers on USCG “cutters” (ships)

Assist Operations teams with escalation of problems related to platforms and directory services

Produced documentation/deliverable as required including but not limited to: Group Policy deployments, Hyper-V deployments, as well as Directory Services.

Pension Benefits Guarantee Corporation (PBGC) Washington DC September 2013 to September 2014

Messaging/Collaboration Team Lead/Sr. Systems Engineer

Administration/Maintenance and upgrades of multi-site Exchange 2010 DAG production environment. Administration for extensive development environments includes Exchange 2010, 2007 and 2003

Deployed security strategy for Ironport appliances (C360 and M670 devices) including but not limited to: DLP rules and strategy, SPAM detection, upgrades to operating system (ASync OS).

Coordinated release of sensitive messages from Ironpot quarantines in conjunction with other Security personnel

Implemented TLS configuration on Ironport devices for encrypted sessions when sending and receiving email

Deployed Microsoft Lync 2013 into test and production environments

Lead Engineer on deployment of Airwatch/Knox 2.0 solution for Android Mobile Phones on Samsung S4/5 devices

Lead Blackberry Engineer, supporting Blackberry version 5 servers and 9930 Blackberry Devices

Extensive support for Exchange restores utilizing Recovery Storage Groups and Recovery Databases

(Exchange 2003/2007 and Exchange 2010, respectively)

Developed the bulk of Windows Team Powershell Scripts for automation including but not limited to: Lync, Exchange, Active Directory, Quest ARS, VmWare PowerCLI

Wrote Powershell scripts for Active Directory administration as well as common tasks such as local admin password changes

Administration of Active Directory 2008R2 environment

Administration of Ironport cluster utilizing two c360 appliances and two m670 devices for message hygiene, delivery, and message tracking

Mentoring of Junior Level Messaging and Windows Engineers as Team Lead for Collaboration

Performed several simulated COOP exercises and recommended and made changes to process as needed for Exchange DAG failover

Assisted with planning of Office 365 implementation, including ADFS, retention, security concerns, etc.

Final escalation point for all Messaging related issues

Department of Justice (contract: CSC/CACI), Washington DC Aug. 2010 to July 2013

Sr. Systems Engineer

Supported the following “components” in DOJ: JMD, including Attorney General and staff, DAG’s office, Civil Division, CRM, EOIR, JCONMAIL, US Attorney’s Office, BOP, ENRD.

Implementation of a “private cloud” solution for DOJ in conjunction with Microsoft Consulting Services.

Support of Blackberry 5 Server and Tier 3 troubleshooting.

Applications and Solutions Engineer supporting a 15000 user community for testing and production systems

Lead for deployment of “Triumfant” desktop management tool. Implementation and support

Deployed and management of PKI infrastructure at DOJ for authentication/auditing of multifunction devices in the enterprise, and CAC (PIV) cards

Member of Design team for Exchange 2010 migration (currently in progress).

Microsoft platforms support including, but not limited to Active Directory, SQL, Exchange, FIM, MIIS/ILM, Forefront for Exchange

Support of archiving systems, including Nearpoint Mimosa and Symantec Enterprise vault

Designed advanced Powershell and VBScripts to automate processes in Exchange and Active Directory

Designed and implemented Exchange 2010 environment for public-facing mailbox(es), also migrated necessary Exchange 2003 mailboxes to this environment.

Classified spill mitigation and cleanup.

Sparrows Point Steel Plant, Sparrows Point MD Oct. 2007 to Aug. 2010

Exchange and Systems Administrator

Administration of a multi-site/high-availability messaging environment with Exchange 2003/2007/2010

Designed and deployed Ironport cluster (2 C360 nodes) for mail security (TLS encrypted mail) and SPAM/virus filter solution for company. Deployed Domain Keys/DKIM (DNS based email security)for Ironport. Coordinated release of false positives and custom configuration of user Spam quarantine interface

Designed, implemented and administered VMWare ESX 3.5, ESX 4.0 clusters with high availability and VMotion

Implemented co-existence infrastructures with other Active Directory forests in remote locations due to acquisitions by company

Designed and Deployed SCCM environment and migrated relevant information from SMS 2003

Designed multiple vSphere 4.0 clusters for Exchange 2010 migration

Designed (tech lead role) migration for new 2008 AD Domain/Exchange 2010 Infrastructure

Designed and implemented the BES 5.0 infrastructure on Exchange 2010 platform.

Performed 2010 migration using standard MS tools and scripts (Powershell and ADMT)

Designed SQL cluster environments (SQL 2005 & 2008)

Designed and implemented Microsoft Biztalk cluster to integrate multiple data streams (including IBM Websphere MQ, mainframes, and Level 2 devices used in steelmaking)

Architected and managed storage solutions including SAN administration (DELL/Equallogic) and local storage demands

Support for ISA 2006 cluster integrated with WebSense webfilter

Designed and deployed SMS 2003 enviornment

Deployed images and packages with SMS 2003 in the enterprise

Planned and executed a domain migration as a result of acquisition/divestiture

Assisted in implementing PKI/Wireless strategies including Cisco ACS/PEAP/MS Certificate Authorities

The Cleaning Authority; Columbia MD Jul. 2007 to Oct. 2007

Sr. Systems Architect

Provided sole IT infrastructure support for approximately 75 workstations and 20 servers

Provided messaging support for Exchange 2003 and Blackberry services

Optimized Active Directory and Group Policy infrastructure in the enterprise

Deployed SSL VPN solution for company using SonicWall products

Provided support for SonicWall firewall, HP switches, printers and faxes

Designed and administered backup strategies with BackupExec

Provided support for Televantage phone system for on-site call center

Essex Corporation; Columbia MD Nov. 2005 to Jun. 2007

Network Engineer

Assisted in large scale migration to consolidated Active Directory/Exchange 2003 environment.

Microsoft Exchange 2003 and AD 2003 administration and user support

Designed the imaging infrastructure using RIS

Assisted with Help Desk duties in support of Windows XP Desktops and Dell/IBM servers.

Supported Blackberry devices and users on BES server 4.0

Supported imaging processes for new computers and Microsoft RIS

Synergistic Systems Solutions; Glen Burnie MD Jan. 2005 to Nov. 2005

Network Engineer

Responsible for all network, server, workstation and cabling/switching support

Served as liaison between customers and Managing Director of the business

Oversee upgrades and consult customer on changes to the technology environment

Support of critical systems including Exchange 5.5/2000/2003, ISA Server 2000/2004, and Small Business Server

Geeks on Call; Prince Frederick MD Jun. 2004 to Dec. 2004

Technician/Consultant

Responsible for service calls and marketing efforts in Calvert, Charles and St. Mary’s counties

Anne Arundel Community College; Arnold MD Jan. 2003 to Dec. 2003

Technician

Software and hardware troubleshooting and repair in a Windows 2000/XP Active Directory environment

Responsible for end user support through e-mail and phone calls

Smith Services; Edgewater MD Jan. 2002 to Dec. 2002

Computer Technician / Help Desk

Was responsible for providing hardware and software upgrading and troubleshooting workstations

Optimized hardware and software for customers

Certifications on Next Page

Certifications

MS Certified Information Technology Professional (MCITP) – Enterprise Messaging 2007

MS Certified Technology Specialist – Configuring Exchange 2007

MS Certified Systems Administrator (MCSA): Messaging Specialization 2003/2006

Comp TIA A+, Server, and Network+ Certifications 2001-2003

MS Certified Solutions Engineer (MCSA) Windows 2000 Server 2002

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