Mary Ann

Michael Benzi

Talented senior manager

of user-experience

design with the proven

know-how to combine

creative and usability

viewpoints resulting in

world-class Web and

mobile applications

Qualifications :

BSc (H) in Information

Technology - UiTM

Suite 1-16, Perdana The

Place, Jln PJU 8/5G,

Damansara Perdana,

47820 Petaling Jaya,

Selangor, Malaysia

+6.012. 684.6420

catzmediaservices@gmail.

com

Professional Experiences

Staff Engineer UI /UX Manager MIMOS Berhad

Jan 2010 – present

• Built and lead a productive six person UX team supporting multiple product managers

• UCLC team member – coming up with UI/UX process lifecycle for MIMOS Established UX design as the first stage of all Web and mobile application developments, instituting a user-centered design (UCD) approach

• Operate both at the strategic level, implementing processes and frameworks, and at the execution level performing design and research tasks

• Needs-analysis, design, implementation, testing, release-management and maintenance for web-based projects.

• Gather and analyze user requirements, systems design, development and test

• To assist in conducting end user training

• Install, test, debug and troubleshoot programs or applications

• Performs systems testing of multiple modules in a system

• Resolves user complaints, researches issues, answers technical questions, assist with application revision process

• Defined industry UX best practices based on the current trend Achievements :

• Researched, strategized and launched UX improvements for MIMOS Portal – http://www.mimos.my

• SOCSO Prototype Design

• Ministry of Health Prototype Design

• Ministry of Finance Prototype Design

• Internal Project – ISDP, Minister Dashboard, Mi-Cloud, Mi-Mash, Mi- Morphe, Mi-Navio UAP Security System, HRIS Portal

• TalentCorp - www.talentcorp.com.my

• Maximus Ongkili Blog - http://ongkili.mosti.gov.my/blog/

• PHPCOE – http://phpcoe.mimos.my

• 1 patent filed - A system for automatic generate web site template and 3D object skin based on images

UI Specialist Alsys MSC Sdn Bhd

June 2009 – Dec 2009

• Needs-analysis, design, implementation, testing, release-management and maintenance for web-based projects.

• Gather and analyze user requirements, systems design, development and test

• To assist in conducting end user training

• Install, test, debug and troubleshoot programs or applications

• Performs systems testing of multiple modules in a system

• Resolves user complaints, researches issues, answers technical questions, assist with application revision process

• Present to end users

Achievements :

• MOSTI Portal – http://www.mosti.gov.my

• Standard Malaysia - http://www.standardsmalaysia.gov.my/

• ECERDC (a project initiative by PETRONAS) - http://www.ecerdc.com.my/

• cCubetv - http://www.ccube.tv/

Senior Developer Netcarbon Sdn Bhd

January 2008 – May 2009

• Gather and analyze user requirements, systems design, development and test

• To assist in conducting end user training

• Install, test, debug and troubleshoot programs or applications

• Performs systems testing of multiple modules in a system

• Resolves user complaints, researches issues, answers technical questions, assist with application revision process

• Present to end users

Achievements :

• Khazanah Global Lecture – http://www.kgl.com.my

• Dig It All Event - http://www.dig-it-all.com.my/

• NEF - Malaysian Association of Bumiputera ICT Industry & Entrepreneurs

(NEF) - http://www.nef.org.my

• Petronas - http://www.petronas.com

Senior Developer Asia Stream Digital TV Sdn Bhd

2007 – December 2008

• Gather and analyze user requirements, systems design, development and test

• To assist in conducting end user training

• Install, test, debug and troubleshoot programs or applications

• Performs systems testing of multiple modules in a system

• Resolves user complaints, researches issues, answers technical questions, assist with application revision process

• Present to end users

Achievements :

• Asiatube.tv – Video Portal for Asia Region

Main Online Video Host for the Miss Tourism Malaysia 2008

Director Catz Media Services

2002 - 2007

• Responsible for support and administration of over 50 websites.

• Plan, design and develop software / Web Applications and providing technical advice to customers

• Gather and analyze user requirements, systems design, development and test specifications, prepare documentation and provide training to users

• Install, test, debug and troubleshoot programs or applications

• Work on project-based environment, and frequently on multiple projects simultaneously.

• Performs systems testing of multiple modules in a system

• Resolves user complaints, researches issues, answers technical questions, assist with application revision process

• Successfully trains users in the use of system application tools.

• Copywriting

• Present to end users

Achievements :

• SPCA – http://www.spca.org.my

• JB Watersports - http://www.watersports.com.my/

• Sarawak Government Portal

• Sarawak Tourism website for all 11 divisions

• Ethoreka Furniture - http://www.ethoreka.com/

• Pipot portal

• Kilausuria – Sport Management Company

• Ourika Restaurant

• Autochild Portal

• Nationwide Express Courier Portal

Web Architecture Specialist KUB Sistem Sdn Bhd

2000 - 2001

• Liaison closely with internal customers to gather and analyze their requirements

• Lead and/or participate in project-planning sessions with end- users, business analysts, and team members to analyze development requirements and provide design recommendations.

• Involved in designing and coding new HTML templates pages for niagaone.com and niagabiz.com

• Designing and maintaining client’s websites

• Produced outstanding graphic design work for the companies under KUB

Achievements :

• KUB Sistem Portal

• KUB Portal

Skill Set

Designer’s Toolbox

HTML5, CSS3, XML, Javascript, Jquery, Shell Scripting, MySQL, ASP MS Office, Dreamweaver, Adobe Photoshop, Adobe Flash, Adobe Acrobat, Adobe Fireworks, Microsoft Visual Studio, LAMP, AppServ, Apache, Bootstrap Framework, Wordpress, Joomla

UI & UX Design, Website Analytics, Website Performance Analysis using YSlow, Prototyping, Wireframing, Persona Creation, Information Architecture, Requirements Definition

Education

Universiti Teknologi MARA

• December 1999

• Bachelor's degree (Hons.) in Information Technology

• Award : Dean’s List

• CGPA : 3.49

References

Nagendran Perumal Senior Director, Software Development MIMOS Berhad

012-*******

ac73ib@r.postjobfree.com

Jim Hussein Director

Catz Media Services

016-*******

ac73ib@r.postjobfree.com

Contact this candidate