Design Manager
Resume:
Mary Ann
Michael Benzi
Talented senior manager
of user-experience
design with the proven
know-how to combine
creative and usability
viewpoints resulting in
world-class Web and
mobile applications
Qualifications :
BSc (H) in Information
Technology - UiTM
Suite 1-16, Perdana The
Place, Jln PJU 8/5G,
Damansara Perdana,
47820 Petaling Jaya,
Selangor, Malaysia
+6.012. 684.6420
catzmediaservices@gmail.
com
Professional Experiences
Staff Engineer UI /UX Manager MIMOS Berhad
Jan 2010 – present
• Built and lead a productive six person UX team supporting multiple product managers
• UCLC team member – coming up with UI/UX process lifecycle for MIMOS Established UX design as the first stage of all Web and mobile application developments, instituting a user-centered design (UCD) approach
• Operate both at the strategic level, implementing processes and frameworks, and at the execution level performing design and research tasks
• Needs-analysis, design, implementation, testing, release-management and maintenance for web-based projects.
• Gather and analyze user requirements, systems design, development and test
• To assist in conducting end user training
• Install, test, debug and troubleshoot programs or applications
• Performs systems testing of multiple modules in a system
• Resolves user complaints, researches issues, answers technical questions, assist with application revision process
• Defined industry UX best practices based on the current trend Achievements :
• Researched, strategized and launched UX improvements for MIMOS Portal – http://www.mimos.my
• SOCSO Prototype Design
• Ministry of Health Prototype Design
• Ministry of Finance Prototype Design
• Internal Project – ISDP, Minister Dashboard, Mi-Cloud, Mi-Mash, Mi- Morphe, Mi-Navio UAP Security System, HRIS Portal
• TalentCorp - www.talentcorp.com.my
• Maximus Ongkili Blog - http://ongkili.mosti.gov.my/blog/
• PHPCOE – http://phpcoe.mimos.my
• 1 patent filed - A system for automatic generate web site template and 3D object skin based on images
UI Specialist Alsys MSC Sdn Bhd
June 2009 – Dec 2009
• Needs-analysis, design, implementation, testing, release-management and maintenance for web-based projects.
• Gather and analyze user requirements, systems design, development and test
• To assist in conducting end user training
• Install, test, debug and troubleshoot programs or applications
• Performs systems testing of multiple modules in a system
• Resolves user complaints, researches issues, answers technical questions, assist with application revision process
• Present to end users
Achievements :
• MOSTI Portal – http://www.mosti.gov.my
• Standard Malaysia - http://www.standardsmalaysia.gov.my/
• ECERDC (a project initiative by PETRONAS) - http://www.ecerdc.com.my/
• cCubetv - http://www.ccube.tv/
Senior Developer Netcarbon Sdn Bhd
January 2008 – May 2009
• Gather and analyze user requirements, systems design, development and test
• To assist in conducting end user training
• Install, test, debug and troubleshoot programs or applications
• Performs systems testing of multiple modules in a system
• Resolves user complaints, researches issues, answers technical questions, assist with application revision process
• Present to end users
Achievements :
• Khazanah Global Lecture – http://www.kgl.com.my
• Dig It All Event - http://www.dig-it-all.com.my/
• NEF - Malaysian Association of Bumiputera ICT Industry & Entrepreneurs
(NEF) - http://www.nef.org.my
• Petronas - http://www.petronas.com
Senior Developer Asia Stream Digital TV Sdn Bhd
2007 – December 2008
• Gather and analyze user requirements, systems design, development and test
• To assist in conducting end user training
• Install, test, debug and troubleshoot programs or applications
• Performs systems testing of multiple modules in a system
• Resolves user complaints, researches issues, answers technical questions, assist with application revision process
• Present to end users
Achievements :
• Asiatube.tv – Video Portal for Asia Region
Main Online Video Host for the Miss Tourism Malaysia 2008
Director Catz Media Services
2002 - 2007
• Responsible for support and administration of over 50 websites.
• Plan, design and develop software / Web Applications and providing technical advice to customers
• Gather and analyze user requirements, systems design, development and test specifications, prepare documentation and provide training to users
• Install, test, debug and troubleshoot programs or applications
• Work on project-based environment, and frequently on multiple projects simultaneously.
• Performs systems testing of multiple modules in a system
• Resolves user complaints, researches issues, answers technical questions, assist with application revision process
• Successfully trains users in the use of system application tools.
• Copywriting
• Present to end users
Achievements :
• SPCA – http://www.spca.org.my
• JB Watersports - http://www.watersports.com.my/
• Sarawak Government Portal
• Sarawak Tourism website for all 11 divisions
• Ethoreka Furniture - http://www.ethoreka.com/
• Pipot portal
• Kilausuria – Sport Management Company
• Ourika Restaurant
• Autochild Portal
• Nationwide Express Courier Portal
Web Architecture Specialist KUB Sistem Sdn Bhd
2000 - 2001
• Liaison closely with internal customers to gather and analyze their requirements
• Lead and/or participate in project-planning sessions with end- users, business analysts, and team members to analyze development requirements and provide design recommendations.
• Involved in designing and coding new HTML templates pages for niagaone.com and niagabiz.com
• Designing and maintaining client’s websites
• Produced outstanding graphic design work for the companies under KUB
Achievements :
• KUB Sistem Portal
• KUB Portal
Skill Set
Designer’s Toolbox
HTML5, CSS3, XML, Javascript, Jquery, Shell Scripting, MySQL, ASP MS Office, Dreamweaver, Adobe Photoshop, Adobe Flash, Adobe Acrobat, Adobe Fireworks, Microsoft Visual Studio, LAMP, AppServ, Apache, Bootstrap Framework, Wordpress, Joomla
UI & UX Design, Website Analytics, Website Performance Analysis using YSlow, Prototyping, Wireframing, Persona Creation, Information Architecture, Requirements Definition
Education
Universiti Teknologi MARA
• December 1999
• Bachelor's degree (Hons.) in Information Technology
• Award : Dean’s List
• CGPA : 3.49
References
Nagendran Perumal Senior Director, Software Development MIMOS Berhad
*********@*****.**
Jim Hussein Director
Catz Media Services
***.*******@*****.***
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