Machine Customer
Resume:
Joe Ann Mason-Holmes
www.linkedin.com/in/joe-ann-mason-holmes
Memphis, Tennessee, 38122
******@*********.***
DOCUMENT PROCESS TRAINER OPERATIONS
Document Process Trainer with strong communication and planning skills, applied to improve performance, productivity, and profitability for Operations departments. Meet projects deadlines by prioritizing, scanning, and correcting documents. Well organized and detail-oriented that handles tasks in a timely and efficient manner. Regard as a key support contact person in the department with primary focus on preparation and production. Resolve business challenges on a day-to-day basis; including customer inquiries, information requests, and document control. Reorganize documents and send obsolete records to off-site storage which improves office space utilization. EXPERIENCE
Medtronic Spinal and Biologics, Memphis, TN 2008 - 2017 Configuration Control Clerk
Maintain sole responsibilities for entering document information into a web database system.
Trained new and current staff in company document protocol; identify for completion and accuracy.
Identified and resolved discrepancies and errors, such as documents unsigned, incorrect date format and incorrect labeling applied
Scan, and label for identification, Reviewed files and documents to review information accuracy for scanning.100 to 200 document daily
Located and retrieved files, for authorized users. Responded to requests for Internal and External customers.
Recorded document data on spreadsheet. Store and send recorded documents to offsite storage.
Davis Vision, Memphis, TN 1998 - 2007
Optical Lab Tech
Adjust lenses and frames to correct alignment.
Held lens against rotating wheel to grind and polish lens manually and using machine, Completing 100 to 200 orders daily.
Assembled eyeglass frame, and attached shields, nose pads, and temple pieces, using pliers, and hand held screwdriver.
Mounted and secured lens blanks in machine and chuck for cutting. Held lens against rotating wheel to grind and polish lens manually and using machine.
Examined eyeware to verify conformance to standard RELATED EXPERIENCE
Cole Vision/Luxottica, Memphis, TN
Optical Lab Tech
Zayre’s Department Store, Memphis, TN
Customer Services/Clerk
EDUCATION
Oakhaven High School, Memphis, TN
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